Assistant Service Manager

Writing a great assistant service manager resume is important because it is one of the first things a potential employer will see when they are considering you for a position. It is your opportunity to make a good first impression and sell yourself as the best candidate for the job.

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If you're looking for inspiration when it comes to drafting your own assistant service manager resume, look no further than the samples below. These resumes will help you highlight your experience and qualifications in the most effective way possible, giving you the best chance of landing the assistant service manager job you're after.

Resume samples

Kenylah Cesarano

kenylah.cesarano@gmail.com | (100) 092-4967 | Portland, ME

Summary


I have over 5 years of experience in the customer service industry. I am a highly motivated individual who is always looking for new ways to improve efficiency and productivity. I have excellent communication skills and enjoy working with a team to provide outstanding service to customers.

Experience


Assistant Service Manager at N/A, MEMar 2022 - Present

  • Hired and trained a team of 15 service technicians.
  • Reduced average repair time by 20%.
  • Implemented new quality control procedures that reduced customer complaints by 50%.
  • Negotiated with vendors to get discounts on parts and supplies.
  • Wrote proposals for 3 major projects that were approved and funded.
  • Led the implementation of a new computerized maintenance management system.

Assistant ManagerAug 2017 - Jan 2022

  • Led a team of 5 employees and increased sales by 15%.
  • Hired and trained 3 new employees.
  • Created a new system for tracking inventory which reduced shrinkage by 2%.
  • Implemented a new customer loyalty program that resulted in 10% increase in repeat business.
  • Negotiated with vendors to get better prices on supplies, resulting in $2000 savings per month.

Education


High School Diploma at Bangor High School, Bangor, MEAug 2013 - May 2017

I have learned to be organized, to manage my time, and to study effectively.

Skills


  • Communication
  • Customer service
  • Organization
  • Time management
  • Scheduling
  • Prioritizing tasks
  • Conflict resolution

Daviana Mawn

daviana.mawn@gmail.com | (199) 533-0897 | Baltimore, MD

Summary


I am an assistant service manager with over 5 years of experience in the industry. I have experience working in a variety of settings, including customer service, technical support, and product management. In my current role, I provide assistance to customers with questions or concerns about our products and services. Additionally, I manage a team of customer service representatives who handle incoming calls and inquiries. My goal is to ensure that each caller receives the highest level of customer service possible.

Experience


Assistant Service Manager at Jiffy Lube, MDApr 2022 - Present

  • Led a team of 12 technicians and 2 service coordinators.
  • Trained new hires on company policies and procedures.
  • Implemented a new scheduling system that increased efficiency by 20%.
  • Negotiated with vendors to get better pricing on parts and supplies.
  • Created an employee incentive program that boosted morale and productivity.
  • Resolved customer complaints in a timely manner.

Assistant Manager at Midas, MDJul 2017 - Mar 2022

  • Hired and trained a team of 5 sales associates that increased store sales by 25%.
  • Led the store in meeting and exceeding monthly quotas for 4 consecutive months.
  • Developed relationships with key vendors that resulted in exclusive discounts and early access to new product lines.
  • Created an employee incentive program that boosted morale and retention rates by 10%.
  • Implemented a new stock management system that reduced inventory levels by 15% while maintaining customer satisfaction levels.

Education


High School Diploma at Maryland School for the DeafSep 2012 - May 2017

I've learned how to study for and take tests, how to do research, and how to write papers.

Skills


  • Communication
  • Customer service
  • Organization
  • Time management
  • Prioritization
  • Conflict resolution
  • Technical skills