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Top 10 Assistant Service Manager Certifications

This article outlines the top certifications for assistant service managers, and describes their benefits and requirements.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 17 min read

Certifications for an assistant service manager can play an important role in the job market. Certification demonstrates that an individual has the knowledge and skills necessary to perform the job duties of an assistant service manager. By having certifications, potential employers know that an individual is qualified and capable of taking on the responsibilities and tasks associated with this position. Additionally, certifications help to set one candidate apart from another when competing for a position in a crowded job market. They provide tangible evidence of knowledge and expertise that can be used to demonstrate the applicant’s value as a potential employee.

The purpose of this article is to provide an overview of the most beneficial certifications for Assistant Service Managers and how they can help advance their career.

What are Assistant Service Manager Certifications?

Assistant service manager certification is a specialized training program designed to help prepare individuals for the role of assistant service manager. This certification provides an in-depth knowledge of customer service, sales and operations processes, as well as the ability to effectively manage personnel and resources. By earning this certification, individuals demonstrate their expertise in areas such as developing customer relations, managing inventory, ensuring customer satisfaction and providing technical support.

This certification can help those interested in pursuing a career as an assistant service manager by giving them the skills and knowledge needed to be successful in the field. With this certification, individuals will have an advantage when applying for jobs or promotions within a company because they will have evidence that they are qualified for the position. Additionally, employers may also view certified applicants as more reliable than non-certified applicants due to their demonstrated commitment to professional development. Finally, by obtaining this certification, individuals will gain access to exclusive networking opportunities which can lead to additional career growth opportunities.

Pro tip: Make sure you research the requirements and scope of the certification program before enrolling. Many programs require a certain number of years of experience in an assistant service manager role, as well as specific courses or exams to be completed. Additionally, inquire about any continuing education credits that may be needed to maintain your certification.

Related: What does an Assistant Service Manager do?

Top 10 Assistant Service Manager Certifications

Here’s our list of the best certifications available to Assistant Service Managers today.

1. Certified Professional Manager (CPM)

Certified Professional Manager (CPM) is an internationally recognized professional certification program designed to recognize and validate the knowledge, skills, and abilities of managers in all industries. This certification is offered by the Institute of Certified Professional Managers (ICPM), a non-profit organization dedicated to advancing the profession of management.

The CPM program consists of three levels: Certified Professional Manager (CPM), Certified Master Manager (CMM), and Certified Executive Manager (CEM). Each level requires a different set of qualifications and experience. The CPM is the entry-level certification, while the CMM and CEM are higher-level certifications that require more advanced knowledge and experience.

It typically takes one to two years to complete the CPM program depending on how quickly you can complete the required coursework and exams. To become certified, you must first pass a comprehensive exam that covers topics such as leadership, strategic planning, organizational behavior, human resources management, financial management, operations management, marketing management, project management, and ethics. After passing this exam, you must then complete a series of courses in each area covered by the exam. Once all requirements have been met, you will be awarded your CPM certification.

The cost for taking the CPM program varies depending on where you take it. Generally speaking, it costs between $1,000-$2,000 USD for tuition fees plus any additional materials or books required for completing the coursework.

2. Certified Administrative Professional (CAP)

Certified Administrative Professional (CAP) is a professional certification program developed by the International Association of Administrative Professionals (IAAP). The CAP credential is designed to recognize and validate the knowledge, skills, and abilities of administrative professionals. It is an internationally recognized certification that demonstrates that an individual has achieved a high level of competency in their field.

It typically takes between six and twelve months to complete the required coursework and pass the CAP exam. To get started, applicants must first join IAAP and then register for the CAP program. Once registered, applicants will have access to online study materials and resources to help them prepare for the exam.

The cost of obtaining the CAP credential varies depending on whether you are a member or non-member of IAAP. For members, it costs $395 USD while non-members pay $495 USD. This fee includes all study materials, access to online resources, and one attempt at the exam.

3. Certified Facilities Manager (CFM)

Certified Facilities Manager (CFM) is a professional certification program that recognizes individuals who have achieved a certain level of knowledge and experience in the field of facility management. The CFM credential is administered by the International Facility Management Association (IFMA).

The CFM program requires successful completion of an exam, which consists of three parts: Core Knowledge, Business Practices, and Leadership & Strategy. The exam covers topics such as facility operations and maintenance, finance and business, human factors, environmental stewardship and emergency preparedness.

It typically takes about two years to prepare for the CFM exam. During this time, candidates should complete at least one IFMA-approved course or equivalent training in facility management. Candidates must also have at least three years of full-time experience in the field of facility management within the past ten years prior to taking the exam.

To obtain the CFM credential, candidates must submit an application form and pay a fee of $450 USD. Once approved, they will be required to take an online proctored exam with a cost of $400 USD. Upon successful completion of the exam, candidates will receive their official CFM certificate from IFMA.

4. Certified Human Resources Manager (CHRM)

Certified Human Resources Manager (CHRM) is a professional certification awarded by the Society for Human Resource Management (SHRM). It is designed to recognize individuals who demonstrate excellence in the field of human resources management. The CHRM certification validates an individual’s knowledge, skills and abilities in the areas of HR management, including recruitment, compensation, benefits, employee relations and labor laws.

To obtain the CHRM certification, individuals must pass a comprehensive exam that covers all aspects of HR management. The exam consists of 200 multiple-choice questions and must be taken at an approved testing center. Candidates have three hours to complete the exam.

The cost for taking the CHRM exam varies depending on your location. In general, it costs around $300 to take the exam plus any applicable taxes or fees. Additionally, there may be additional fees associated with taking the exam such as registration fees or proctoring fees.

In order to maintain their certification status, certified HRMs must complete 60 hours of continuing education every three years. This can include attending seminars and workshops or completing online courses related to HR topics.

5. Certified Hospitality Supervisor (CHS)

Certified Hospitality Supervisor (CHS) is a professional certification program offered by the American Hotel & Lodging Educational Institute (AHLEI). The program is designed to provide hospitality supervisors with the knowledge and skills needed to be successful in their roles. CHS certification is earned after completing a series of courses, passing an exam, and demonstrating proficiency in hospitality supervision.

The CHS program consists of four courses: Introduction to Supervision, Human Resources Management, Financial Management for Supervisors, and Operations Management for Supervisors. Each course can be completed online or in-person at an AHLEI-approved school. The courses typically take about 15 hours each to complete and must be completed within 18 months of enrolling in the program.

To get certified as a CHS, you must first register for the program on the AHLEI website. You will then have access to all four courses and can begin your studies right away. After completing all four courses with a passing grade, you will need to take the CHS exam which consists of 100 multiple-choice questions. Once you pass the exam with a score of 75% or higher, you will receive your certificate from AHLEI confirming your status as a Certified Hospitality Supervisor.

The cost of the CHS program varies depending on whether you choose to take it online or in-person at an approved school. Online programs typically cost around $600 while in-person programs may cost up to $1,000 or more depending on the school’s fees.

6. Certified Office Administrator (COA)

Certified Office Administrator (COA) is a professional certification program designed to help office administrators demonstrate their knowledge, skills, and abilities in the field of office administration. The COA certification is offered by the International Association of Administrative Professionals (IAAP), a global organization that provides education and support for administrative professionals.

The COA certification requires applicants to pass an online exam that tests their knowledge in areas such as office management, document production, communication technology, customer service, and project management. The exam consists of 100 multiple-choice questions and must be completed within two hours.

To become certified, applicants must have at least one year of work experience in an office environment or have completed an IAAP-approved training program. Applicants must also submit proof of their educational qualifications and/or relevant work experience to the IAAP before taking the exam.

The cost for the COA certification exam is $225 USD for IAAP members and $325 USD for non-members. After passing the exam, applicants will receive their official COA certificate from the IAAP.

7. Certified Retail Store Manager (CRSM)

Certified Retail Store Manager (CRSM) is a professional certification program designed to recognize and validate the knowledge, skills, and abilities of retail store managers. The CRSM program is offered by the National Retail Federation (NRF) and is available to retail store managers who have at least two years of experience in the field.

The CRSM program consists of four modules that cover topics such as customer service, merchandising, operations, and financial management. Each module includes an online course with a final exam that must be passed in order to receive certification. The entire program takes approximately six months to complete.

In order to get certified, individuals must first register for the CRSM program through NRF's website. The cost of registration is $395 USD which covers all four modules and the final exam. Once registered, individuals can begin taking the online courses at their own pace. Upon completion of each module's coursework and passing its final exam, individuals will receive their CRSM certificate from NRF.

8. Certified Management Consultant (CMC)

Certified Management Consultant (CMC) is a professional certification for management consultants that is awarded by the Institute of Management Consultants USA (IMC USA). The CMC designation is a mark of excellence and demonstrates a commitment to the highest standards of consulting practice. It also serves as a signal to employers and clients that the consultant has met rigorous requirements in terms of experience, education, and ethical conduct.

The CMC certification process typically takes 6-12 months to complete. To be eligible for the CMC designation, applicants must have at least five years of professional consulting experience, including two years in a senior or executive role. They must also demonstrate knowledge and expertise in areas such as business strategy, organizational development, change management, financial analysis, project management, and more.

To obtain the CMC designation, applicants must complete an application form and submit it along with supporting documents such as references from clients or employers. They must also pass an online exam which covers topics such as ethics and professional practice standards. Finally, they must participate in an oral examination conducted by members of IMC USA’s Certification Commission.

The cost of obtaining the CMC designation varies depending on whether you are applying through IMC USA or another organization such as the International Council of Management Consulting Institutes (ICMCI). Generally speaking, it costs around $2,000-$3,000 to become certified through IMC USA.

9. Project Management Professional (PMP)

Project Management Professional (PMP) is a certification offered by the Project Management Institute (PMI). It is a globally recognized credential that demonstrates an individual’s knowledge and experience in project management. The PMP certification is designed to recognize individuals who have demonstrated their ability to successfully manage projects, from initiation to completion.

To become certified as a PMP, an individual must meet certain prerequisites and pass an exam. The prerequisites include having either a secondary degree (high school diploma, associate’s degree or the global equivalent) plus at least 5 years of project management experience with 7,500 hours leading and directing projects and 35 hours of project management education; or a four-year degree plus at least 3 years of project management experience with 4,500 hours leading and directing projects and 35 hours of project management education.

The PMP exam consists of 200 multiple choice questions that must be completed within four hours. The cost for the exam varies depending on your membership status with PMI: non-members pay $555 USD while members pay $405 USD. There are also additional fees for rescheduling or cancelling the exam.

Once you have passed the exam, you will need to maintain your certification by earning 60 professional development units (PDUs) every three years. PDUs can be earned through various activities such as attending conferences, taking courses, completing webinars, etc.

Overall, becoming certified as a PMP requires dedication and hard work but it can open up many opportunities for career advancement in the field of project management.

10. Six Sigma Green Belt Certification

Six Sigma Green Belt Certification is a professional certification awarded to individuals who have achieved a certain level of knowledge and proficiency in the Six Sigma methodology. It is designed to recognize professionals who are knowledgeable in the principles and practices of Six Sigma and can apply them to improve organizational performance.

The certification process typically takes between four to six weeks, depending on the individual’s experience and background. To become certified, individuals must complete an online course that covers topics such as Lean Six Sigma, project management, problem solving, data analysis, and more. After completing the coursework, candidates must pass an exam administered by a recognized certifying body.

The cost of obtaining a Six Sigma Green Belt Certification varies depending on the certifying body chosen. Generally speaking, it costs between $500-$1500 for the course materials and exam fees. In addition to this cost, some organizations may require additional training or resources in order to be eligible for certification.

Overall, becoming certified as a Six Sigma Green Belt provides individuals with an opportunity to demonstrate their knowledge and expertise in the field of process improvement. It also allows employers to identify qualified professionals who can help them increase efficiency and reduce costs within their organization.

Do You Really Need a Assistant Service Manager Certificate?

The answer to this question depends on your individual situation. If you are looking to advance in your career and have a desire to become an assistant service manager, then obtaining a certificate could be an important step. It can demonstrate knowledge and skills that may be required for the job and give employers confidence that you are well-prepared for the role.

Having a certificate also provides evidence of having achieved a certain level of competency in the particular field. In addition, it can provide professional development opportunities and networking possibilities with other professionals in the industry.

If you already have experience as an assistant service manager or similar position, then a certificate may not be necessary. However, if you are new to the field or want to expand your knowledge base and demonstrate your commitment to learning more about service management, then obtaining a certificate could be beneficial.

Ultimately, whether or not you need an assistant service manager certificate will depend on your specific goals and preferences. Consider what is most important for you in terms of advancing your career and decide if getting certified is the right choice for you.

Related: Assistant Service Manager Resume Examples

FAQs About Assistant Service Manager Certifications

1. What is an Assistant Service Manager Certification?

Answer: An Assistant Service Manager Certification is a professional certification that recognizes the knowledge and skills of those who manage, supervise, and coordinate service operations in a variety of industries. This certification demonstrates proficiency in areas such as customer service, problem solving, organizational management, and financial management.

2. How do I become certified?

Answer: To become certified as an Assistant Service Manager, you must complete a program of study approved by the National Association of Certified Professional Managers (NACPM). This program typically includes coursework in business administration, customer service, and other related topics. After completing the program and passing the certification exam, you will receive your official certification from NACPM.

3. What are the benefits of becoming certified?

Answer: Becoming certified as an Assistant Service Manager demonstrates to employers that you possess the necessary knowledge and skills to effectively manage service operations within their organization. It also provides recognition for your professional accomplishments and can open up new career opportunities.

4. How long does it take to get certified?

Answer: The amount of time it takes to complete the certification process depends on how quickly you are able to complete your studies and pass the exam. Generally speaking, most people can obtain their certification within 6-12 months if they dedicate themselves to their studies and put in the necessary effort to achieve success.

5. Is recertification required?

Answer: Yes, recertification is required every three years in order to maintain your certification status with NACPM. Recertification requires completion of continuing education courses related to your field of study or professional development activities such as attending conferences or seminars related to customer service management or other relevant topics.