Log InSign Up

14 Window Cleaner Interview Questions (With Example Answers)

It's important to prepare for an interview in order to improve your chances of getting the job. Researching questions beforehand can help you give better answers during the interview. Most interviews will include questions about your personality, qualifications, experience and how well you would fit the job. In this article, we review examples of various window cleaner interview questions and sample answers to some of the most common questions.

Window Cleaner Resume ExampleUse this template

or download as PDF

Common Window Cleaner Interview Questions

What inspired you to become a window cleaner?

There are a few reasons why an interviewer might ask this question. First, they may be interested in knowing what motivated the window cleaner to choose this particular profession. This can help the interviewer understand the window cleaner's work ethic and values. Additionally, the interviewer may be trying to gauge the window cleaner's level of experience and expertise. Finally, the interviewer may simply be interested in hearing a good story about how the window cleaner got started in this line of work. Regardless of the reason, it is important for the window cleaner to be able to articulate why they decided to become a window cleaner. This will show that they are thoughtful and reflective, and that they have a strong passion for their work.

Example: “I was inspired to become a window cleaner because I wanted to help people keep their homes and businesses clean. I enjoy the challenge of getting windows clean and sparkling, and I take pride in providing a service that helps people maintain their property.”

What are the most challenging aspects of your job?

An interviewer might ask "What are the most challenging aspects of your job?" to a Window Cleaner in order to better understand what the job entails and what challenges the person performing the job faces. This information can be used to help improve working conditions for Window Cleaners, or to help design better training programs.

Example: “The most challenging aspects of my job are working at heights and dealing with difficult access areas. I need to be constantly aware of my surroundings and be careful not to damage any property.”

How do you ensure that your windows are streak-free?

An interviewer would ask "How do you ensure that your windows are streak-free?" to a/an Window Cleaner to find out if they have a system in place to clean windows without leaving streaks. This is important because streaks on windows can be difficult to remove and can cause the window to appear dirty even after it has been cleaned.

Example: “There are a few key things that you can do to ensure that your windows are streak-free:

1. Use a quality window cleaner - This is probably the most important thing that you can do. There are a lot of different window cleaners on the market, but not all of them are created equal. Some window cleaners will leave streaks no matter what you do, so it's important to use a cleaner that is known for being streak-free.

2. Use a clean, lint-free cloth - Another important thing to keep in mind is the type of cloth that you use to clean your windows. A lint-free cloth will help to prevent streaks by picking up any dirt or debris without leaving behind any lint.

3. Clean in a circular motion - When you are actually cleaning the window, be sure to use a circular motion. This will help to evenly distribute the cleaner and prevent streaks from forming.

4. Rinse with clean water - After you have cleaned the window with the cleaner, be sure to rinse it off with clean water. This will remove any residual cleaner that could potentially leave streaks behind.

5. Dry with a lint-free cloth - Once you have rinsed the”

What are your favorite tools and products for cleaning windows?

The interviewer is trying to gauge the window cleaner's level of experience and expertise. It is important to know what kind of products and tools the window cleaner uses because it will affect the quality of the job.

Example: “My favorite tools and products for cleaning windows are a good quality squeegee, a bucket of warm water with a little dish soap, and a microfiber cloth. I start by wetting down the window with the soapy water and then use the squeegee to remove all the water. I finish up by wiping down the edges of the window with the microfiber cloth to make sure there are no streaks.”

What are some of your tips and tricks for cleaning windows quickly and efficiently?

The interviewer is trying to gauge the window cleaner's experience and expertise. It is important to know how to clean windows quickly and efficiently because it can save time and money.

Example: “Start by dusting the window sill and frame with a microfiber cloth to remove any cobwebs or dust.
-Next, wet your cleaning cloth or sponge in a bucket of soapy water.
-Wipe the glass in a circular motion, starting from the top and working your way down.
-Rinse the sponge or cloth in the bucket of clean water and wring it out.
-Wipe the glass again with the clean, damp cloth to remove any streaks.
-Finally, dry the glass with a clean, dry microfiber cloth.”

How do you deal with difficult or challenging customers?

There are a few reasons why an interviewer would ask this question to a window cleaner. First, it shows that the interviewer is interested in learning about the candidate's customer service skills. Second, it helps to gauge the candidate's ability to handle difficult situations. Finally, it allows the interviewer to get a sense of the candidate's personality and how they might react under pressure.

Example: “There are a few ways to deal with difficult or challenging customers. The first way is to try and understand where they are coming from and what their needs are. Once you understand their needs, you can try to accommodate them within the limits of your job. If they are still not satisfied, you can try to negotiate with them to find a compromise that works for both parties. If all else fails, you can always walk away from the situation and let them deal with it themselves.”

What are your policies for dealing with missed appointments or cancellations?

The interviewer is trying to gauge the window cleaner's customer service policies and procedures. This is important because it shows how the window cleaner would handle a difficult customer situation.

Example: “Our policy for missed appointments or cancellations is as follows:

If you need to cancel or reschedule your appointment, please call us at least 24 hours in advance. If you do not call to cancel or reschedule at least 24 hours in advance, you will be charged a $50 fee.

If you miss your appointment without calling to cancel or reschedule, you will be charged the full price of the service.”

How do you ensure that your customers are satisfied with your work?

The interviewer is asking how the window cleaner ensures that customers are satisfied with their work in order to gauge the level of customer service that the window cleaner provides. It is important for businesses to ensure that their customers are satisfied with their work in order to maintain a good relationship with them and to encourage them to continue using the business's services.

Example: “We always aim to provide the best possible service to our customers and ensure that they are satisfied with our work. We always communicate with our customers to find out their specific needs and requirements, and we make sure to deliver on our promises. We also follow up with our customers after the job is done to make sure they are happy with the results.”

What are some of the most common complaints that you receive from customers?

The interviewer is trying to gauge the customer service skills of the window cleaner. It is important because good customer service skills are essential in any job where you are dealing with the public.

Example: “Some of the most common complaints that we receive from customers are related to the quality of our work, the amount of time it takes to complete a job, and the cost of our services.”

How do you handle customer feedback, both positive and negative?

The interviewer is trying to gauge the Window Cleaner's customer service skills. It is important to be able to handle both positive and negative feedback in a professional manner in order to provide the best possible service to customers.

Example: “Customer feedback is important to us because it helps us improve our services. We always aim to deliver the best possible service to our customers, so we appreciate any feedback that they can provide.

If a customer is unhappy with our service, we will do everything we can to address their concerns and try to resolve the issue. We understand that not every situation can be perfect, but we will always try our best to make things right for our customers.

On the other hand, if a customer is happy with our service, we are thrilled! We love hearing positive feedback from our customers and it motivates us to keep doing what we do. We always aim to please, so hearing that we have made someone's day a little brighter is the best feeling in the world.”

What are your plans for expanding your business in the future?

The interviewer is trying to gauge the window cleaner's ambition and long-term vision for the business. This is important because it can help the interviewer understand how committed the window cleaner is to growing the business and whether they have a realistic plan for doing so. If the window cleaner does not have a clear plan for expanding the business, it could be a sign that they are not very ambitious or that they are not well-prepared for the interview.

Example: “We are always looking for ways to grow our business and expand our services. In the future, we hope to add more locations, hire more staff, and offer a wider range of services. We are also considering franchising opportunities to help us reach a wider audience. Whatever direction we take, our goal is to provide the best possible service to our customers and to continue growing our business.”

Are you currently insured and bonded?

An interviewer would ask "Are you currently insured and bonded?" to a window cleaner to ensure that the window cleaner is covered in case of any accidents that may occur while they are working. This is important because it protects both the window cleaner and the person who hired them from any financial responsibility in the event that something goes wrong.

Example: “Yes, we are currently insured and bonded. Our insurance policy covers up to $2 million in damages and our bond is for $5 million.”

Do you have any promotions or discounts currently available?

There could be a few reasons why an interviewer would ask if a window cleaner has any promotions or discounts currently available. Maybe the interviewer is looking to save money on their own window cleaning services. Or, the interviewer could be considering hiring the window cleaner for a large project and wants to see if there are any deals that could make the project more affordable. Either way, it is important for the window cleaner to be able to offer promotions or discounts in order to stay competitive and attract new business.

Example: “Yes, we do have promotions and discounts currently available. For more information, please visit our website or contact our customer service representatives.”

When is the best time to schedule a window cleaning appointment?

The interviewer is asking this question to gain a better understanding of the window cleaner's work schedule and availability. This is important because it helps to ensure that the window cleaner will be available to do the job when the customer needs it done.

Example: “The best time to schedule a window cleaning appointment is typically during the spring or fall. However, it really depends on the climate in your area and the type of windows you have. If you live in an area with a lot of pollen or dust, you may want to schedule your appointment for a time when the pollen count is low. For example, if you have allergies, you may want to schedule your appointment for early morning or evening when the pollen count is lower. If you have pet dander, you may want to schedule your appointment for a time when your pet is not home.”

Related Interview Questions