Top 12 Virtual Assistant Skills to Put on Your Resume

In today's fast-moving digital world, virtual assistants carry the weight of many hats. The right mix of tools and habits turns chaos into clean momentum. This guide spotlights 12 in-demand skills and practical ways to sharpen them, so your resume reads like a promise, not a wish.

Virtual Assistant Skills

1. Microsoft Office
2. Google Workspace
3. QuickBooks
4. Salesforce
5. Slack
6. Trello
7. Zoom
8. Asana
9. Shopify
10. WordPress
11. Canva
12. Hootsuite

1. Microsoft Office

Microsoft Office (now Microsoft 365) bundles Word, Excel, PowerPoint, and Outlook—cornerstone apps for documents, data, presentations, and email.

Why It's Important

Clients expect clean docs, tidy spreadsheets, polished decks, and inboxes that behave. Mastery here keeps admin work crisp and dependable, day after day.

How to Improve Microsoft Office Skills

Lean into automation and collaboration. Use Office Scripts in Excel to squash repetitive steps. Build Outlook Quick Steps and rules to tame incoming messages. Explore Copilot/AI features for suggestions, summaries, and quick formatting. Connect Teams for threaded context, file co-authoring, and scheduled check-ins without juggling apps.

• Automate common Excel workflows with Office Scripts
• Quick Steps and rules in Outlook for triage and follow-up
• AI features in Word, Excel, and PowerPoint for faster drafts and cleaner layouts
• Teams integration across apps for real-time collaboration

How to Display Microsoft Office Skills on Your Resume

2. Google Workspace

Google Workspace blends Gmail, Docs, Sheets, Slides, Drive, Calendar, and Meet into a cloud-first toolkit that travels with you.

Why It's Important

It’s frictionless for remote work. Shared files, comments, version history, and calendar coordination keep everyone aligned without ceremony.

How to Improve Google Workspace Skills

Supercharge the basics. Use Marketplace add-ons judiciously to shave seconds off routine tasks. Automate with Apps Script when steps repeat. Set Gmail labels, filters, and templates so your inbox behaves. Lean on Calendar appointment scheduling, shared calendars, and reminders. In Docs/Sheets/Slides, master templates, smart chips, and keyboard shortcuts. Keep Drive tidy with shared drives, clear naming, and permissions that don’t leak.

1. Leverage add-ons that genuinely remove steps, not add clutter
2. Automate repetitive flows with Apps Script
3. Dial in Gmail filters, labels, templates, and advanced search
4. Use Calendar appointment slots, shared calendars, and color-coding
5. Structure Drive with shared drives, folders, and least-privilege permissions
6. Use templates, smart chips, and shortcuts in Docs, Sheets, and Slides
7. Skim new feature updates regularly to stay sharp

How to Display Google Workspace Skills on Your Resume

3. QuickBooks

QuickBooks handles invoicing, expenses, bank feeds, payroll, and reports—ideal for small-business bookkeeping support.

Why It's Important

Money details matter. Clean records, fast invoices, and reconciliations that actually reconcile build trust with clients and their accountants.

How to Improve QuickBooks Skills

Work in the cloud to collaborate without sending files around. Connect bank feeds and rules to automate categorization. Set up recurring invoices and payment reminders. Keep your chart of accounts consistent across clients. Use mobile capture for receipts when you’re away from your desk. Lock down access with strong passwords and two-factor authentication.

1. Adopt QuickBooks Online for anywhere access and shared visibility
2. Automate invoicing, bank rules, and recurring payments
3. Integrate time tracking and expense capture where it makes sense
4. Schedule monthly reconciliations and review reports on cadence
5. Use the mobile app to capture receipts in the moment
6. Enforce strong security practices and least-privilege access

How to Display QuickBooks Skills on Your Resume

4. Salesforce

Salesforce is a cloud CRM that centralizes customer data, sales pipelines, service workflows, and automation.

Why It's Important

When every touchpoint lives in one place, follow-through gets easier. You can update records, track deals, and keep teams informed without chasing threads.

How to Improve Salesforce Skills

Build with Flow (not old Workflow Rules or Process Builder) to automate assignment, alerts, and field updates. Create dashboards that answer business questions at a glance. Use permission sets for access rather than profiles alone. Keep data clean with validation, duplicate rules, and scheduled audits. Install only essential apps. Explore Einstein features for recommended next steps and summaries.

1. Standardize objects, fields, and picklists before automation
2. Automate with Flow for scalable, maintainable logic
3. Design dashboards that reflect actual KPIs, not vanity charts
4. Harden data quality with validation and deduplication
5. Use the Salesforce mobile app for updates on the move
6. Leverage Einstein to surface insights and prioritize work

How to Display Salesforce Skills on Your Resume

5. Slack

Slack is the nerve center for messages, files, huddles, and quick decisions across teams and partners.

Why It's Important

Threads move faster than email. With channels and searchable history, you reduce meetings and raise clarity.

How to Improve Slack Skills

Cut the noise. Tune notifications by keyword and priority. Create channels with naming conventions that make sense. Use Workflow Builder for intake, reminders, and status nudges. Try Canvas for living docs inside channels. Record quick Clips instead of long explanations. Keep DMs rare; default to public channels to build context.

1. Build lightweight workflows for approvals and requests
2. Create custom sections, star key channels, and archive stale ones
3. Adopt Huddles for spontaneous voice/video check-ins
4. Use shortcuts, message actions, and saved items to move faster
5. Enable MFA and review guest access routinely

How to Display Slack Skills on Your Resume

6. Trello

Trello organizes work with boards, lists, and cards. It’s visual, flexible, and easy to grasp at a glance.

Why It's Important

Clients see status instantly. You can map ideas to action, track progress, and keep due dates honest.

How to Improve Trello Skills

Use Butler to automate rote moves: assign on add, set due dates, move cards when checklists finish. Add Custom Fields for client names, effort, or priority. Turn on Calendar or Timeline views when dates matter. Keep labels meaningful—fewer, clearer, color-coded. Create board templates so recurring projects don’t start from scratch.

1. Automate repetitive card updates with Butler
2. Use Power-Ups selectively for calendars, docs, and reporting
3. Standardize labels and filters to find work fast
4. Adopt Custom Fields for key metadata
5. Template recurring workflows to save setup time

How to Display Trello Skills on Your Resume

7. Zoom

Zoom powers video meetings, webinars, and collaborative sessions with screen sharing, chat, and recordings.

Why It's Important

Face time without travel. Clear calls keep relationships strong and misunderstandings short.

How to Improve Zoom Skills

Schedule with calendar invites and clear agendas. Use waiting rooms and passcodes. Save bandwidth: hardwire when possible, test audio, and keep a backup mic handy. Use breakout rooms for focused sub-conversations. Run polls or Q&A to keep people engaged. Record when appropriate and share summaries or action items—AI companions can help draft these quickly. Keep the app updated for new features and security fixes.

1. Lock meetings, enable waiting rooms, and manage participants
2. Leverage virtual backgrounds and lighting that flatters, not distracts
3. Create recurring meetings with consistent settings
4. Use whiteboards for fast collaboration
5. Record and store with a naming convention everyone understands

How to Display Zoom Skills on Your Resume

8. Asana

Asana tracks tasks, projects, and goals so moving parts line up and stay moving.

Why It's Important

Work becomes visible. Owners, dates, dependencies—no more “Who’s on first?”

How to Improve Asana Skills

Use Rules to automate assignments, fields, and status changes. Add Custom Fields for priority, effort, or stage. Build templates for recurring projects. Use Forms for clean intake. Map dependencies so timelines are honest. Layer Portfolios and Goals when leaders want the bigger picture. Tie in time tracking if clients bill hourly.

1. Automate repetitive steps with Rules and templates
2. Standardize fields and tags for reporting that actually works
3. Use Timeline, Workload, and Boards depending on the task type
4. Comment in-task to keep context in one place
5. Set up dashboards to surface risks early

How to Display Asana Skills on Your Resume

9. Shopify

Shopify enables online stores, payments, inventory, shipping, and analytics under one roof.

Why It's Important

E-commerce moves quickly. A nimble store with accurate stock, smooth checkout, and responsive support keeps revenue flowing.

How to Improve Shopify Skills

Polish product pages with clear titles, strong images, and accurate variants. Keep meta fields tidy and searchable. Monitor site speed—compress images, minimize heavy scripts, and prune apps that drag. Configure one-page checkout and Shop Pay for conversion. Enable structured data for richer search results. Add reviews and UGC where appropriate. Use automated emails for abandoned carts and post-purchase follow-up. Track performance with dashboards and UTM hygiene. For international sales, use Markets for pricing, duties, and language where needed.

1. Write crisp product copy and alt text that helps buyers and search engines
2. Optimize images (WebP/AVIF) and theme performance
3. Simplify navigation and reduce steps to checkout
4. Standardize collections, tags, and filters
5. Review analytics weekly and iterate based on actual behavior

How to Display Shopify Skills on Your Resume

10. WordPress

WordPress is a versatile CMS for blogs, business sites, and stores, with themes, plugins, and a block editor that scales from simple to serious.

Why It's Important

Content needs a home. WordPress lets you update pages, publish posts, and expand features without rebuilding everything.

How to Improve WordPress Skills

Prioritize performance and safety. Use caching and image optimization. Serve next‑gen image formats. Keep core, themes, and plugins updated. Choose supported themes and reputable plugins. Harden security with firewall rules, MFA, and regular scans. Back up offsite on a schedule and test restores. Use a CDN if your audience is global. Embrace the block editor, reusable blocks, and patterns for faster, consistent page building. Verify PHP and database versions meet current recommendations.

1. Enable caching and database optimization
2. Improve SEO with clean structure, schema, and sensible internal links
3. Install security, backup, and image optimization plugins
4. Compress media and lazy-load where appropriate
5. Stage changes before production to avoid surprises

How to Display WordPress Skills on Your Resume

11. Canva

Canva makes design approachable—graphics, presentations, social posts, and one-pagers that look sharp without a design degree.

Why It's Important

Clients love clean visuals. Quick-turn assets for launches, posts, and proposals lift the message and the brand.

How to Improve Canva Skills

Build a Brand Kit with logos, colors, and type so every asset matches. Start from templates, then tweak spacing, hierarchy, and contrast. Use grids and alignment—messy margins ruin otherwise good work. Learn keyboard shortcuts. Export to the right formats and sizes. Try Magic tools for drafts and resizing. Keep a library of reusable components for faster turnarounds.

1. Create brand-consistent templates for recurring needs
2. Use rulers, guides, and grids to stay aligned
3. Master background removal, layering, and transparency
4. Maintain organized folders and naming conventions
5. Deliver files sized for each platform to avoid fuzzy results

How to Display Canva Skills on Your Resume

12. Hootsuite

Hootsuite centralizes social scheduling, monitoring, engagement, and reporting across platforms.

Why It's Important

Consistency wins. Batch-scheduled posts and a single inbox for replies keep your presence steady and responsive.

How to Improve Hootsuite Skills

Plan content in campaigns, not one-offs. Use bulk scheduling to load calendars quickly. Save replies for common questions. Track UTMs and conversion goals so reports mean something. Build dashboards for reach, engagement, and response time. Set approval workflows when multiple people touch content. Listen for brand and keyword mentions to catch issues early.

1. Use content libraries and drafts to speed production
2. Schedule by audience patterns, not guesses
3. Refine with analytics and A/B variations
4. Route messages to the right owner fast
5. Report outcomes monthly with insights, not just numbers

How to Display Hootsuite Skills on Your Resume