18 Parking Attendant Interview Questions (With Example Answers)
It's important to prepare for an interview in order to improve your chances of getting the job. Researching questions beforehand can help you give better answers during the interview. Most interviews will include questions about your personality, qualifications, experience and how well you would fit the job. In this article, we review examples of various parking attendant interview questions and sample answers to some of the most common questions.
Common Parking Attendant Interview Questions
- What made you decide to become a parking attendant?
- What do you like most about your job?
- What do you find most challenging about your job?
- How do you ensure that all vehicles are parked safely and correctly?
- What do you do if you witness a hit and run in the parking lot?
- How do you deal with difficult or angry customers?
- What is your policy for lost tickets or keys?
- Have you ever had to tow a car? If so, why?
- What is the most common violation you see in the parking lot?
- How do you handle inclement weather conditions?
- What is your procedure for dealing with disabled vehicles?
- Have you ever had to deal with a car fire in the parking lot? If so, how did you handle it?
- What is your policy for handling abandoned vehicles?
- What do you do if you witness illegal activity in the parking lot?
- How do you deal with unruly or disruptive behavior in the parking lot?
- What is your policy for dealing with intoxicated individuals in the parking lot?
- What is your procedure for evacuating the parking lot in an emergency situation?
- Are there any other duties that you are responsible for as a parking attendant? If so, what are they?
What made you decide to become a parking attendant?
The interviewer is asking this question to gain insight into the parking attendant's motivations for choosing this career. It is important to know why the parking attendant decided to become a parking attendant in order to gauge their level of commitment to the job and to see if they are likely to stay in the position for the long term.
Example: “I decided to become a parking attendant because I wanted to help people park their cars safely and efficiently. I also wanted to work in a job that would allow me to be outdoors and interact with people on a daily basis.”
What do you like most about your job?
The interviewer is trying to gauge the Parking Attendant's level of satisfaction with their job. This is important because a satisfied employee is more likely to be a productive and engaged employee. A happy Parking Attendant is more likely to provide excellent customer service, which is crucial for any business.
Example: “I love my job as a parking attendant because it gives me the opportunity to meet new people and help them out in a difficult situation. I also enjoy the challenge of finding a spot for everyone and keeping the lot organized.”
What do you find most challenging about your job?
The interviewer is trying to gauge how the parking attendant views their job, and whether they find it challenging or not. This is important because it can help the interviewer determine whether the parking attendant is likely to be satisfied with their position, or if they may be looking for something more challenging.
Example: “One of the most challenging aspects of my job is having to deal with difficult customers. There are some people who are just naturally difficult to please and no matter what you do, they will always find something to complain about. This can be frustrating at times, but I try to remain calm and polite and do my best to resolve the issue.”
How do you ensure that all vehicles are parked safely and correctly?
An interviewer would ask "How do you ensure that all vehicles are parked safely and correctly?" to a/an Parking Attendant to get an idea of what the Parking Attendant's procedures are for parking vehicles and how they ensure that the vehicles are parked correctly and safely. This is important because it shows that the Parking Attendant is taking the necessary precautions to prevent accidents and damage to the vehicles.
Example: “The first thing I do is check to see if there are any obstructions in the parking lot that could prevent vehicles from being parked safely. If there are, I remove them. Next, I make sure that all of the parking spaces are clearly marked and easy to find. Then, I help guide drivers into the appropriate spaces. Finally, I monitor the lot to make sure that no one is parked in a space they shouldn't be, and that all vehicles are parked correctly.”
What do you do if you witness a hit and run in the parking lot?
The interviewer is asking this question to see if the parking attendant is familiar with the procedures for handling a hit and run in the parking lot. It is important for the interviewer to know if the parking attendant is familiar with these procedures because they will be responsible for handling the situation if it occurs.
Example: “If you witness a hit and run in the parking lot, you should immediately call the police. Give them as much information as possible about the incident, including a description of the vehicle involved and its license plate number. You should also try to get the contact information of any witnesses.”
How do you deal with difficult or angry customers?
It is important for a parking attendant to be able to deal with difficult or angry customers because they will likely encounter them on a regular basis. This question allows the interviewer to gauge the applicant's customer service skills and see if they would be a good fit for the position.
Example: “If a customer is angry or difficult, the best thing to do is to stay calm and try to understand the situation. Once you know what the problem is, you can try to resolve it or find someone who can. Sometimes diffusing the situation with a little bit of humor can also help.”
What is your policy for lost tickets or keys?
The interviewer is trying to gauge the parking attendant's level of responsibility and honesty. It is important to know if the parking attendant is someone who can be trusted to take care of people's belongings and to be honest if something goes missing.
Example: “If a customer loses their ticket or keys, we will work with them to find a solution that is fair and equitable. We understand that accidents happen, and we want to help our customers as much as possible. We may ask for some form of identification, such as a driver's license, to verify the customer's identity. We may also charge a small fee for replacement tickets or keys.”
Have you ever had to tow a car? If so, why?
It is important to know if the parking attendant has ever had to tow a car because it shows that they have experience with the job and know what to do if a car needs to be towed.
Example: “Yes, I have had to tow a car before. The reasons why vary, but usually it is because the car is parked in an unauthorized area or is causing a obstruction.”
What is the most common violation you see in the parking lot?
The interviewer is asking this question to get a sense of the parking attendant's experience with enforcing parking regulations. It is important to know how experienced the parking attendant is in order to gauge how well they will be able to do their job.
Example: “The most common violation I see in the parking lot is people parking in handicap spots without a valid permit.”
How do you handle inclement weather conditions?
Interviewer wants to know if the Parking Attendant can still do their job even when the weather is bad. This is important because it shows that the Parking Attendant is reliable and can be counted on to do their job no matter what the conditions are like.
Example: “In inclement weather conditions, I make sure to dress appropriately for the weather and take extra caution when walking around the parking lot. I also keep an eye on the forecast so that I can be prepared for any changes in the weather. If there is a chance of severe weather, I make sure to let the manager know so that they can make decisions about whether or not to close the parking lot.”
What is your procedure for dealing with disabled vehicles?
An interviewer might ask "What is your procedure for dealing with disabled vehicles?" to a parking attendant to gauge the parking attendant's ability to handle difficult situations. This question is important because it allows the interviewer to see if the parking attendant is able to think on their feet and come up with a plan to deal with a difficult situation.
Example: “If a vehicle is disabled, I will first assess the situation to see if the driver needs assistance. If so, I will call for a tow truck and help the driver get the vehicle safely off the road. If the driver does not need assistance, I will mark the vehicle as disabled and notify the appropriate authorities.”
Have you ever had to deal with a car fire in the parking lot? If so, how did you handle it?
Some parking lots may have a history of car fires, and the interviewer wants to know if the candidate has experience dealing with them. This is important because the parking attendant will need to know how to handle the situation if a car fire does occur.
Example: “Yes, I have had to deal with a car fire in the parking lot before. I immediately called the fire department and then evacuated all of the nearby cars. I made sure to stand back a safe distance until the fire was extinguished.”
What is your policy for handling abandoned vehicles?
The interviewer is asking this question to find out if the parking attendant is familiar with the company's policy for handling abandoned vehicles. This is important because it shows that the parking attendant is knowledgeable about the company's procedures and is able to follow them. It also shows that the parking attendant is able to take initiative and is proactive in their job.
Example: “If a vehicle is abandoned on our property, we will first attempt to contact the owner. If we are unable to reach the owner, we will then have the vehicle towed off our property at the owner's expense.”
What do you do if you witness illegal activity in the parking lot?
An interviewer would ask "What do you do if you witness illegal activity in the parking lot?" to a/an Parking Attendant because it is important to know how they would handle a situation where they witness illegal activity. This is important because it shows how they would react in a real-life situation and whether or not they would be able to handle the situation properly.
Example: “If I witness illegal activity in the parking lot, I would report it to the police immediately.”
How do you deal with unruly or disruptive behavior in the parking lot?
If the interviewer is looking for a parking attendant, they may be interested in how the candidate deals with unruly or disruptive behavior in the parking lot. This question allows the interviewer to gauge the candidate's ability to deal with difficult situations and how they would handle a potential conflict.
Example: “If I see someone behaving unruly or disrupting the peace in the parking lot, I will approach them and ask them to stop. If they continue, I will call security.”
What is your policy for dealing with intoxicated individuals in the parking lot?
An interviewer would ask this question to a parking attendant to gauge what the attendant's policy is for dealing with intoxicated individuals in the parking lot. It is important to know this because it can help to determine how the attendant would handle a situation if they were confronted with an intoxicated individual in the parking lot.
Example: “Our policy for dealing with intoxicated individuals in the parking lot is to ensure their safety and the safety of others. We will ask them to leave the premises and call a taxi or friend for a ride home. If they are unwilling or unable to do so, we will call the police.”
What is your procedure for evacuating the parking lot in an emergency situation?
The interviewer is asking this question to see if the parking attendant has a clear and concise plan for evacuating the parking lot in an emergency situation. It is important for the interviewer to know this because it will help them determine if the parking attendant is prepared to handle an emergency situation.
Example: “In the event of an emergency, the parking attendant will first assess the situation and determine if it is safe to evacuate the parking lot. If it is determined that it is safe to evacuate, the parking attendant will use the PA system to announce that all vehicles must be immediately evacuated from the parking lot. The attendant will then direct traffic out of the parking lot in an orderly fashion.”
Are there any other duties that you are responsible for as a parking attendant? If so, what are they?
The interviewer is trying to determine if the parking attendant is aware of all their responsibilities and if they are able to perform all the duties required of them. It is important to know if the parking attendant is able to perform all their duties so that the interviewer can determine if they are a good fit for the job.
Example: “As a parking attendant, I am also responsible for checking the vehicles for parking violations and issuing tickets to violators. I also help to direct traffic in and out of the parking lot, and I keep an eye on the cars to make sure they are not being vandalized or broken into. In addition, I may also be responsible for cleaning up the parking lot, picking up trash, and sweeping up leaves and debris.”