Top 12 Medical Manager Skills to Put on Your Resume
In the competitive field of healthcare administration, standing out as a medical manager takes a sharp blend of specialized skills on your resume. Spotlight the right capabilities and you’ll show not just competence but readiness for leadership inside real-world clinical operations.
Medical Manager Skills
- EMR/EHR (Electronic Medical Records/Electronic Health Records)
- HIPAA Compliance
- Revenue Cycle Management
- CPT Coding
- ICD-10
- Healthcare Analytics
- Epic Systems
- Meditech
- Quality Improvement
- Risk Management
- Project Management
- Leadership Development
1. EMR/EHR (Electronic Medical Records/Electronic Health Records)
EMR (Electronic Medical Records) and EHR (Electronic Health Records) are digital versions of patient charts. They capture diagnoses, treatment histories, meds, allergies, and more. EMRs tend to live within a single practice; EHRs are built for sharing across organizations, offering a fuller care picture. For a Medical Manager, these systems tighten workflows, strengthen care coordination, and support regulatory compliance.
Why It's Important
EMR/EHR systems streamline clinical operations, reduce errors, enable secure information exchange, and give teams access to complete, current patient histories—driving better outcomes and leaner costs.
How to Improve EMR/EHR (Electronic Medical Records/Electronic Health Records) Skills
Focus on speed, clarity, and safety—plus a steady feedback loop.
Streamline data entry: Use templates, order sets, and voice recognition to cut clicks and typos. Tools like Dragon Medical One can help.
Build strong training: Deliver role-based onboarding and refreshers so staff use features well. Provide quick-reference guides and sandbox practice.
Boost interoperability: Work with vendors and partner organizations to improve data exchange, terminology mapping, and interface reliability.
Harden security: Enforce multi-factor authentication, encryption, least-privilege access, and routine access reviews aligned with HIPAA’s Security Rule.
Collect feedback: Gather input from clinicians and patients, then iterate—small changes to workflows often yield big wins.
Leverage analytics: Use built-in dashboards or analytics platforms like Tableau to surface bottlenecks, variation, and outcomes trends.
Done well, EMR/EHR becomes a quiet force—less friction, more clarity, safer care.
How to Display EMR/EHR (Electronic Medical Records/Electronic Health Records) Skills on Your Resume
2. HIPAA Compliance
HIPAA compliance means guarding the privacy and security of protected health information across storage, access, sharing, and disposal. A Medical Manager sets the tone and the guardrails—policies, controls, audits, training.
Why It's Important
It protects patients, prevents costly penalties, and sustains trust. No trust, no care.
How to Improve HIPAA Compliance Skills
- Deliver ongoing training: Make it role-specific, scenario-based, and frequent enough to stick.
- Run risk assessments: Identify threats to confidentiality, integrity, and availability of PHI. Prioritize fixes based on impact and likelihood.
- Enforce policies and procedures: Clear rules for access, minimum necessary, incident response, and data handling—reviewed and updated regularly.
- Strengthen technical safeguards: Encryption, multi-factor authentication, robust logging, endpoint protection, and rapid patching.
- Oversee business associates: Solid agreements, proof of controls, and periodic audits of partners touching PHI.
How to Display HIPAA Compliance Skills on Your Resume
3. Revenue Cycle Management
Revenue Cycle Management (RCM) tracks the journey from scheduling and registration through coding, claims, payment, and collections. It’s the financial bloodstream of a practice or hospital.
Why It's Important
Strong RCM stabilizes cash flow, cuts denials, and fuels reinvestment in people and care. Less friction, fewer write-offs.
How to Improve Revenue Cycle Management Skills
Automate the routine: Eligibility checks, prior auth tracking, claim scrubbing, and statements—automation reduces errors and speeds throughput.
Verify coverage early: Confirm benefits and patient responsibility pre-visit to avoid surprise bills and downstream denials. Follow CMS guidance for consistency.
Tighten coding: Provide regular training and updates for coders and clinicians; align to the latest standards from AMA and AAPC.
Submit clean claims fast: Standardize documentation and charge capture; monitor clearinghouse edits and fix patterns quickly.
Work denials systematically: Track root causes, build appeal templates, and close the loop with clinical and front-desk teams. HFMA frameworks can help.
Improve patient payments: Offer estimates, flexible plans, digital options, and clear statements. MGMA benchmarks are useful.
Watch the numbers: Monitor days in A/R, clean-claim rate, denial rate, and net collection rate. Use dashboards to drive action.
How to Display Revenue Cycle Management Skills on Your Resume
4. CPT Coding
CPT (Current Procedural Terminology) standardizes how procedures and services get recorded and billed. Accurate coding underpins fair payment and clean data.
Why It's Important
It drives correct reimbursement, reduces denials, and keeps communication precise across providers and payers.
How to Improve CPT Coding Skills
- Stay current: Review annual updates and guidance from the AMA; distribute summaries to clinicians and coders.
- Educate continuously: Host brief, frequent trainings; support certification and CEUs via AAPC or similar bodies.
- Audit routinely: Sample charts, compare documentation to codes, and correct issues with coaching—not blame.
- Use smart tools: Coding software with edits, NCCI checks, and payer-specific rules saves time and rework.
- Close the loop: Enable quick coder–clinician queries to clarify documentation in real time.
How to Display CPT Coding Skills on Your Resume
5. ICD-10
ICD-10 is the global classification for diseases and related health problems. In the U.S., ICD-10-CM (diagnoses) and ICD-10-PCS (inpatient procedures) support documentation, billing, analytics, and population health.
Why It's Important
It anchors clinical accuracy, risk adjustment, quality reporting, and reimbursement. Better codes, better signals.
How to Improve ICD-10 Skills
- Provide continuous education: Keep coders and clinicians aligned on annual updates each October and high-impact specialty changes.
- Leverage technology: Use coder assist tools, clinical indicators, and decision support; GEMs and crosswalks help during transitions.
- Audit for precision: Review specificity, laterality, and sequencing; feed findings into targeted training.
- Tighten documentation: Create tip sheets for common conditions and query templates to capture needed details.
- Monitor payer trends: Track denial reasons and adjust documentation and coding guidance accordingly.
How to Display ICD-10 Skills on Your Resume
6. Healthcare Analytics
Healthcare analytics turns data into decisions—clinical, operational, and financial. For a Medical Manager, it’s the dashboard, the compass, and sometimes the early warning alarm.
Why It's Important
It sharpens choices, boosts quality, trims waste, and supports sustainable growth—without guesswork.
How to Improve Healthcare Analytics Skills
Integrate data: Pull from EHR, claims, operations, patient experience, and staffing systems to build a reliable source of truth.
Adopt advanced tools: Use visualization, predictive models, and automation to move from hindsight to foresight.
Raise data literacy: Train teams to read charts, question trends, and act on insights.
Establish data governance: Define ownership, quality standards, security, and access rules; document them.
Benchmark smartly: Compare against internal goals and external peers to spot gaps worth closing.
Aim at outcomes: Tie metrics to patient results and experience, not just volume.
How to Display Healthcare Analytics Skills on Your Resume
7. Epic Systems
Epic Systems provides a widely used EHR platform that connects clinical, operational, and revenue functions across care settings.
Why It's Important
It centralizes information, streamlines workflows, and supports analytics-driven improvement—all in one ecosystem.
How to Improve Epic Systems Skills
Prioritize training: Role-based training and personalization help users move faster with fewer clicks.
Adopt best practices: Use standardized order sets, documentation tools, and health maintenance workflows to cut variation.
Customize with purpose: Tailor smart tools only where they reduce noise or address local needs; avoid over-customization.
Use reporting and analytics: Build dashboards for throughput, safety, and financial KPIs; review them regularly in huddles.
Engage the community: Participate in Epic UserWeb forums and user groups to share solutions and learn faster.
Stay current: Plan for regular upgrades; communicate new features and retire outdated workflows.
Close the feedback loop: Encourage tickets and suggestions; track turnaround and publish improvements.
How to Display Epic Systems Skills on Your Resume
8. Meditech
Meditech delivers EHR and healthcare management tools spanning clinical care, revenue, and administrative workflows.
Why It's Important
A well-configured Meditech environment can lift efficiency, improve patient safety, and help maintain compliance—all while keeping teams aligned.
How to Improve Meditech Skills
- Invest in training: Provide scenario-driven education and quick guides tailored to each role.
- Configure for your reality: Customize templates and workflows to mirror how your teams work—then prune steps that add no value.
- Integrate smartly: Connect devices, HIEs, and partner systems for smoother data flow; emphasize interoperability standards.
- Use analytics: Track throughput, safety events, orders, and documentation quality to spot wins and gaps.
- Gather user feedback: Run regular check-ins; fix pain points quickly to build trust and adoption.
- Keep it updated: Apply releases and patches on schedule; communicate changes before go-live.
How to Display Meditech Skills on Your Resume
9. Quality Improvement
Quality Improvement (QI) is the disciplined, ongoing effort to make care safer, faster, more effective, and more equitable. Measure, test, learn, repeat.
Why It's Important
QI reduces harm, lowers costs, and raises patient and staff satisfaction. It’s how good organizations become great.
How to Improve Quality Improvement Skills
Assess current state: Compare processes and outcomes against standards and evidence; use run charts and process maps.
Set sharp goals: Define SMART aims that teams can rally around and track weekly.
Use evidence-based change: Pull from credible summaries and guidelines; avoid reinventing the wheel.
Engage multidisciplinary teams: Clinicians, revenue, IT, and front desk—diverse voices spot different failure modes. TeamSTEPPS methods help.
Treat data as a tool: Small tests of change (PDSA cycles) with timely measures beat big-bang rollouts.
Leverage health IT: Alerts, order sets, registries, and care pathways can lock in gains.
Build a learning culture: Reward reporting of near misses, share lessons, and make improvement part of daily work. ACHE resources can guide leaders.
Educate continuously: Offer QI training and coaching; give teams time to practice.
How to Display Quality Improvement Skills on Your Resume
10. Risk Management
Risk management identifies, evaluates, and mitigates threats to patient safety, regulatory compliance, and organizational continuity.
Why It's Important
Done right, it prevents harm, averts legal trouble, and protects reputation—all while supporting consistent operations.
How to Improve Risk Management Skills
Spot risks early: Scan processes, equipment, and handoffs; include patient and staff reports.
Analyze systematically: Use FMEA to prioritize by severity, occurrence, and detectability; address the highest risks first.
Control and mitigate: Update policies, train staff, and adopt safer technologies; follow infection-prevention and device-safety guidance.
Communicate and document: Keep transparent records, debrief incidents, and share prevention steps broadly.
Monitor continuously: Track leading indicators, run drills, and refine plans; incorporate patient safety tools from organizations like IHI.
Ensure regulatory alignment: Stay current with FDA, state, and accreditor requirements; perform readiness checks.
How to Display Risk Management Skills on Your Resume
11. Project Management
Project management organizes people, time, and resources to deliver defined outcomes—on schedule, within budget, and to spec—while honoring clinical and regulatory constraints.
Why It's Important
Healthcare is complex. Project management makes change predictable and safer.
How to Improve Project Management Skills
Adopt the right tools: Use platforms like Asana, Trello, or Monday.com for tasking, timelines, and visibility.
Work iteratively: Apply Agile practices—short cycles, frequent demos, fast feedback—especially for IT and process redesign.
Communicate relentlessly: Set clear owners, cadenced updates, and crisp decision logs; Slack or similar tools help keep momentum.
Plan for risk: Identify risks early, set triggers, and draft mitigation steps. PMI frameworks are a strong anchor.
Keep learning: Blend project management education with healthcare domain training; cross-train leaders and SMEs.
Close feedback loops: After-action reviews surface what to repeat—and what to retire.
How to Display Project Management Skills on Your Resume
12. Leadership Development
Leadership development builds the muscles needed to guide teams, navigate change, and elevate care—decisively and humanely.
Why It's Important
Healthcare shifts fast. Strong leaders steady the ship and raise standards.
How to Improve Leadership Development Skills
Start with self-awareness: Use tools like the Leadership Practices Inventory to map strengths and blind spots.
Pursue targeted education: Choose programs geared to healthcare leadership from groups such as the American Association for Physician Leadership.
Find mentors: Pair with seasoned executives; ACHE mentorship programs are a strong avenue.
Network with purpose: Engage communities like HIMSS to exchange ideas and sharpen thinking.
Practice in the arena: Lead projects, chair committees, and take stretch assignments—then measure impact.
Seek feedback: Invite candid input from peers and teams; reflect, adapt, repeat.
How to Display Leadership Development Skills on Your Resume
