Top 12 Food Production Manager Skills to Put on Your Resume

In the dynamic world of food production, a manager's skill set can significantly impact operational efficiency and product quality. This article compiles the top 12 skills vital for food production managers to include on their resumes, underscoring the expertise that can set them apart in the competitive food industry.

Food Production Manager Skills

1. HACCP Certification
2. Lean Manufacturing
3. Six Sigma
4. ERP Systems
5. SAP
6. GMP Compliance
7. ISO 22000
8. Supply Chain Management
9. Inventory Control
10. Quality Assurance
11. Food Safety
12. Continuous Improvement

1. HACCP Certification

HACCP (Hazard Analysis and Critical Control Points) Certification is a globally recognized system for reducing the risk of safety hazards in food. It involves identifying potential hazards in the food production process and implementing critical control points to minimize or eliminate the risk of these hazards. For a Food Production Manager, obtaining HACCP Certification demonstrates a commitment to upholding food safety standards and managing production processes to ensure the safety and quality of food products.

Why It's Important

HACCP (Hazard Analysis Critical Control Point) certification is crucial for a Food Production Manager as it ensures the implementation of a systematic preventive approach to food safety. This certification helps in identifying, evaluating, and controlling food safety hazards, thereby minimizing risks to consumers and enhancing the quality and safety of food products. It also demonstrates compliance with national and international food safety regulations, building trust with consumers and stakeholders.

How to Improve HACCP Certification Skills

Improving HACCP (Hazard Analysis Critical Control Point) Certification involves enhancing your food safety management system to ensure it is effective, compliant, and can successfully pass certification or recertification audits. As a Food Production Manager, here are concise steps to improve your HACCP Certification:

1. Educate and Train Staff: Ensure all team members are adequately trained on HACCP principles and their specific roles within the system. Consider external training programs for comprehensive learning (Safe Quality Food Institute).

2. Review and Update Your HACCP Plan Regularly: Assess your HACCP plan regularly to incorporate any changes in processes, equipment, or regulations. This keeps your plan relevant and effective (FDA - HACCP).

3. Perform Rigorous Hazard Analyses: Identify any new hazards or changes in existing hazards in your process and update control measures accordingly. Use resources like the Codex Alimentarius for guidelines.

4. Strengthen Critical Control Points (CCPs): Ensure CCPs are well-defined, monitored with precision, and corrective actions are effective and documented.

5. Enhance Record-Keeping and Documentation: Maintain detailed and organized records of all HACCP procedures, monitoring, verifications, and deviations. This is crucial for audits (Food Safety Magazine).

6. Implement Internal Audits: Conduct regular internal audits to identify areas for improvement and ensure compliance before external audits occur.

7. Engage in Continuous Improvement: Adopt a culture of continuous improvement, using feedback from audits, staff, and system performance to enhance food safety practices.

8. Utilize Technology: Implement software solutions designed for HACCP management to streamline documentation, monitoring, and verification processes (SafetyChain).

By focusing on these areas, you can significantly improve your HACCP certification outcome, ensuring your food production operations meet the highest standards of food safety.

How to Display HACCP Certification Skills on Your Resume

2. Lean Manufacturing

Lean Manufacturing is a systematic approach to minimizing waste within manufacturing systems while maximizing productivity, specifically focusing on enhancing value for the customer. For a Food Production Manager, it involves streamlining processes, reducing inefficiencies (like overproduction, waiting times, unnecessary transport, and excess inventory), improving product quality, and ensuring consistent and timely delivery to meet consumer demands efficiently.

Why It's Important

Lean Manufacturing is important because it helps reduce waste, improve efficiency, and increase productivity in food production processes, ensuring higher quality products, cost savings, and better customer satisfaction.

How to Improve Lean Manufacturing Skills

Improving Lean Manufacturing in the context of food production involves streamlining processes, reducing waste, and enhancing efficiency from ingredient sourcing to product delivery. Here are concise strategies tailored for a Food Production Manager:

1. Implement 5S Methodology: Organize and standardize the production area for efficiency and safety. Learn more about 5S.

2. Value Stream Mapping: Analyze and design the flow of materials and information to deliver the most value to your customers. Understand Value Stream Mapping.

3. Continuous Improvement (Kaizen): Foster a culture of ongoing, incremental improvements involving every employee. Explore Kaizen principles.

4. Just-In-Time Production (JIT): Align production schedules and inventory with demand to reduce waste. Read about JIT.

5. Total Productive Maintenance (TPM): Prevent equipment malfunctions and production stoppages to ensure smooth operations. Dive into TPM.

6. Quality Management Systems (QMS): Implement systems like ISO 22000 to ensure product safety and quality. ISO 22000 details.

7. Employee Training and Involvement: Enhance skills and encourage suggestions for improvements. Benefits of employee involvement.

8. Use of Lean Tools: Apply tools like Kanban for inventory management and Poka-Yoke for error proofing. Overview of lean tools.

Focusing on these areas will lead to reduced costs, improved product quality, and higher customer satisfaction in food production.

How to Display Lean Manufacturing Skills on Your Resume

3. Six Sigma

Six Sigma is a data-driven methodology aimed at reducing defects and improving quality in processes, including those in food production, by identifying and eliminating variations and inefficiencies to enhance product consistency and safety.

Why It's Important

Six Sigma is important for a Food Production Manager because it provides a structured approach to reducing defects and improving quality, ensuring consistent and safe food products, optimizing production processes, and increasing customer satisfaction.

How to Improve Six Sigma Skills

Improving Six Sigma in the context of a Food Production Manager involves optimizing processes to reduce waste, enhance quality, and increase efficiency. Here are concise steps with relevant resources:

1. Understand the Basics: Gain a solid understanding of Six Sigma principles. ASQ’s Six Sigma page offers a comprehensive introduction.

2. Identify Key Processes: Focus on critical areas in food production where improvements can significantly impact. Lean Six Sigma in Food Industry discusses identifying and optimizing key processes.

3. Implement DMAIC: Use the DMAIC (Define, Measure, Analyze, Improve, Control) methodology to systematically improve processes. iSixSigma’s DMAIC overview provides a detailed guide.

4. Engage Your Team: Involve staff at all levels for ideas and feedback. Engaging Teams in Six Sigma offers strategies for effective team involvement.

5. Leverage Technology: Use software and technology for better data analysis and process monitoring. Quality Management Software Solutions can help select tools that fit your needs.

6. Continuous Training: Regularly train and update your team on Six Sigma methodologies. Six Sigma Online Certification & Training provides options for professional development.

7. Maintain Compliance and Safety: Ensure all improvements adhere to food safety and quality standards. Food Safety Magazine keeps you updated on regulations and best practices.

By systematically applying these steps and continually seeking areas for improvement, you can enhance Six Sigma practices in your food production operations.

How to Display Six Sigma Skills on Your Resume

4. ERP Systems

ERP systems (Enterprise Resource Planning) are integrated software platforms that manage and automate core business functions, including production planning, inventory management, sales, and finance. For a Food Production Manager, an ERP system streamlines operations from raw material procurement to final product delivery, ensuring efficiency, compliance, and real-time tracking of the production process.

Why It's Important

ERP systems are crucial for a Food Production Manager because they streamline operations by integrating core processes such as inventory management, quality control, compliance, and supply chain management, leading to improved efficiency, reduced waste, and enhanced product quality.

How to Improve ERP Systems Skills

Improving ERP systems, especially from the perspective of a Food Production Manager, involves focusing on customization, integration, real-time data analysis, user training, and feedback loops for continuous improvement. Here’s a concise guide:

1. Customization: Tailor the ERP system to fit the unique processes and needs of food production, such as inventory management, quality control, and compliance with safety standards. More on ERP customization.

2. Integration: Ensure the ERP system integrates seamlessly with other software and hardware used in food production, including IoT devices for real-time monitoring. Integration insights.

3. Real-time Data Analysis: Utilize ERP features for real-time data analysis to make informed decisions quickly, enhancing efficiency and productivity. Exploring real-time data in ERP.

4. User Training: Invest in comprehensive user training for all staff to maximize the ERP system's potential and ensure it is used efficiently. Importance of ERP training.

5. Feedback Loops: Establish feedback loops for continuous ERP system evaluation and improvement, engaging users in the process. Feedback for ERP improvement.

By focusing on these areas, a Food Production Manager can significantly enhance the functionality and impact of their ERP system.

How to Display ERP Systems Skills on Your Resume

5. SAP

SAP (Systems, Applications, and Products in Data Processing) is an enterprise resource planning (ERP) software that helps manage business operations and customer relations. For a Food Production Manager, SAP can streamline production planning, inventory management, quality control, and compliance, ensuring efficient operation and timely delivery of products.

Why It's Important

SAP is crucial for a Food Production Manager because it integrates core business processes, enabling efficient inventory management, production planning, and supply chain operations, ensuring timely and cost-effective food production and distribution.

How to Improve SAP Skills

Improving SAP for a Food Production Manager involves enhancing efficiency, data accuracy, and decision-making. Here are some concise steps:

1. Implement Real-Time Data Analytics: Utilize SAP's real-time analytics to monitor production processes, inventory levels, and supply chain operations. This improves decision-making and operational efficiency. SAP Analytics Cloud is a useful tool.

2. Customize and Automate Reporting: Tailor SAP reports to meet the specific needs of food production management. Automation saves time and reduces errors. Explore SAP Crystal Reports for customizable reporting solutions.

3. Enhance Inventory Management: Use SAP's inventory management features to optimize stock levels, reduce waste, and ensure raw material availability. SAP's Extended Warehouse Management can be particularly beneficial.

4. Improve Quality Management: Implement SAP Quality Management (QM) to streamline quality checks, comply with food safety standards, and reduce product recalls. More about SAP QM here.

5. Optimize Supply Chain Management: Enhance your supply chain with SAP's integrated solutions to forecast demand, manage suppliers, and reduce costs. SAP's Integrated Business Planning can help.

6. Leverage SAP Fiori for User Experience: Use SAP Fiori to design and deploy mobile applications that enable real-time management and monitoring of production processes. Learn more about SAP Fiori.

7. Continuous Training and Support: Regularly train staff on new features and best practices within SAP to ensure they are fully leveraged. SAP offers various training options through the SAP Learning Hub.

8. Engage with SAP Community: Join forums and discussions within the SAP Community to share insights, troubleshoot problems, and stay updated on new features and best practices.

By focusing on these areas, a Food Production Manager can significantly improve the efficiency and effectiveness of SAP within their operations.

How to Display SAP Skills on Your Resume

6. GMP Compliance

GMP (Good Manufacturing Practices) Compliance ensures that products are consistently produced and controlled according to quality standards. It minimizes risks involved in food production that cannot be eliminated through testing the final product. For a Food Production Manager, it means overseeing the manufacturing process to ensure it meets safety, quality, and legal requirements, thus safeguarding consumer health.

Why It's Important

GMP (Good Manufacturing Practices) compliance is crucial in food production to ensure products are consistently produced and controlled to quality standards. It minimizes risks inherent in food production, protecting consumers from unsafe, contaminated, or inferior products, thereby supporting public health and business reputation.

How to Improve GMP Compliance Skills

Improving GMP (Good Manufacturing Practices) compliance in food production involves a structured approach focused on ensuring product safety and quality. As a Food Production Manager, here are concise steps to enhance GMP compliance:

1. Education & Training: Continuously educate and train your team on GMP standards and updates. Emphasize the importance of hygiene, cross-contamination prevention, and proper handling practices. FDA Training Resources.

2. Documentation & Record Keeping: Maintain detailed records of production, cleaning, maintenance, and quality control. Documentation ensures traceability and accountability. GMP Documentation Guidelines.

3. Self-Inspection & Audits: Regularly conduct self-inspections and prepare for external audits. Use findings to address non-compliance issues promptly. Audit Checklist.

4. Equipment Maintenance: Ensure equipment is regularly serviced and maintained to prevent contamination and ensure efficient production. Equipment Maintenance Best Practices.

5. Pest Control: Implement an effective pest control program to prevent contamination. Pest Control in Food Production.

6. Corrective Actions: Develop a system for corrective actions in response to deviations from GMP standards. This includes identifying the root cause and implementing preventive measures. Corrective Action Guidance.

7. Continuous Improvement: Foster a culture of continuous improvement by regularly reviewing processes, employee performance, and compliance status. Encourage feedback and innovation. Continuous Improvement in Food Production.

8. Supplier Management: Ensure your suppliers adhere to GMP standards by conducting supplier audits and requiring quality assurances. Supplier Quality Management.

By implementing these strategies, you can significantly improve GMP compliance in your food production facility, ensuring the safety and quality of your products.

How to Display GMP Compliance Skills on Your Resume

7. ISO 22000

ISO 22000 is an international standard that outlines the requirements for a food safety management system, encompassing all organizations in the food chain from farm to fork. It enables a food production manager to identify, prevent, and control food safety hazards, ensuring the production of safe food products.

Why It's Important

ISO 22000 is important for a Food Production Manager because it ensures the implementation of a comprehensive Food Safety Management System, enhancing food safety and quality, meeting regulatory requirements, and increasing customer trust in your products.

How to Improve ISO 22000 Skills

Improving ISO 22000, particularly for a Food Production Manager, involves streamlining food safety management processes to enhance food safety culture, compliance, and efficiency. Here's a concise guide:

1. Commitment to Continuous Improvement: Emphasize the importance of continuous improvement in the food safety management system (FSMS). Regularly review and update processes to meet the evolving ISO 22000 standards and regulatory requirements. ISO 22000:2018 guidelines can provide a foundation for this approach.

2. Employee Training and Engagement: Ensure all staff are adequately trained on the latest food safety standards and practices. Engage them in food safety culture by promoting open communication and encouraging suggestions for improvement. Resources like Food Safety Magazine offer insights and updates on training methods and safety culture.

3. Upgrade Technology and Processes: Implement the latest technology and software that can streamline FSMS documentation, hazard analysis, and traceability. Technologies like ERP systems integrated with food safety modules can be particularly effective. Guides and comparisons of such technologies can be found on platforms like Software Advice.

4. Enhance Supplier Management: Develop a stringent supplier approval process and conduct regular audits to ensure that all materials meet your established food safety standards. Safe Quality Food Institute provides guidelines and resources for supplier management and audits.

5. Regular Audits and Reviews: Conduct internal audits more frequently to ensure compliance with ISO 22000 standards. Use findings to drive improvements in your FSMS. The British Standards Institution (BSI) offers resources on conducting effective audits.

6. Implement Corrective Actions Promptly: When deviations occur, implement corrective actions swiftly to mitigate risks. Ensure thorough root cause analysis is conducted to prevent recurrence. The International Association for Food Protection provides resources on best practices for risk management and corrective actions.

7. Engage with External Experts: Consult with external food safety experts or auditors for an unbiased review of your FSMS. They can identify gaps that internal teams might overlook. Consider professional bodies like the Global Food Safety Initiative (GFSI) for expert guidance.

By focusing on these areas, Food Production Managers can significantly improve their adherence to ISO 22000 standards, thereby enhancing food safety, quality, and consumer trust.

How to Display ISO 22000 Skills on Your Resume

8. Supply Chain Management

Supply Chain Management in the context of a Food Production Manager involves overseeing and coordinating the entire process of delivering food products from suppliers (e.g., farms, processors) to consumers, ensuring efficiency, quality control, and timely delivery while minimizing costs and meeting safety standards.

Why It's Important

Supply Chain Management is crucial for a Food Production Manager as it ensures the efficient flow of ingredients and materials from suppliers to production, minimizing costs and delays, guaranteeing food quality and safety, and meeting consumer demand promptly.

How to Improve Supply Chain Management Skills

Improving Supply Chain Management (SCM) in the context of a Food Production Manager involves several key strategies aimed at efficiency, sustainability, and adaptability. Here are concise steps to enhance SCM:

1. Demand Forecasting: Utilize advanced analytics and AI to improve demand forecasting accuracy, minimizing wastage and ensuring product availability. Tools like Forecast Pro can be instrumental.

2. Supplier Relationships: Develop strong, cooperative relationships with suppliers. Implement a supplier management system that emphasizes transparency and collaboration. Resources like APICS offer guidance on supplier relationship management.

3. Inventory Management: Optimize inventory levels using Just-In-Time (JIT) and First In First Out (FIFO) methods to reduce spoilage and overstocking. Software solutions, such as NetSuite, can streamline this process.

4. Technology Integration: Adopt blockchain for traceability and IoT devices for real-time monitoring of the supply chain. This ensures product quality and safety. The IBM Food Trust blockchain network is a leading example.

5. Sustainability Practices: Implement sustainable practices by reducing waste, optimizing transportation, and sourcing locally when possible. The Sustainable Supply Chain Foundation provides resources for sustainability in SCM.

6. Continuous Improvement: Adopt a Lean management approach focusing on continuous improvement. Regularly review and optimize supply chain processes. The Lean Enterprise Institute offers insights into Lean management principles.

By focusing on these strategies, a Food Production Manager can significantly improve the efficiency, resilience, and sustainability of their supply chain management system.

How to Display Supply Chain Management Skills on Your Resume

9. Inventory Control

Inventory control, for a Food Production Manager, involves managing the supply of raw materials and finished goods to ensure adequate stock levels for production demands while minimizing waste and costs.

Why It's Important

Inventory control is crucial for a Food Production Manager as it ensures the optimal balance of stock levels to meet production demands while minimizing waste and costs, ensuring product freshness and quality, and complying with food safety regulations.

How to Improve Inventory Control Skills

Improving inventory control, especially for a Food Production Manager, involves streamlining processes, leveraging technology, and implementing best practices to reduce waste, ensure product quality, and optimize stock levels. Here are concise strategies:

1. Implement FIFO (First-In, First-Out): Ensure older stock is used before newer to prevent spoilage. FIFO Method.

2. Use Inventory Management Software: Automate tracking and manage stock levels efficiently. Software like Fishbowl caters to food production needs.

3. Conduct Regular Audits: Regularly compare physical inventory with recorded inventory to catch discrepancies early. Guide to Inventory Auditing.

4. Analyze Demand Patterns: Adjust inventory levels based on seasonal demand and trends to avoid overstocking or stockouts. Demand Forecasting.

5. Optimize Supplier Relationships: Ensure timely deliveries and negotiate better terms by maintaining good supplier relationships. Supplier Relationship Management.

6. Train Staff: Educate your team on the importance of inventory control and best practices. Effective Training Strategies.

7. Implement Lean Inventory Techniques: Adopt lean principles to minimize waste and ensure a more efficient production process. Lean Inventory Management.

8. Monitor Waste: Keep track of waste to identify areas for improvement. Reducing Food Production Waste.

By focusing on these strategies, a Food Production Manager can significantly improve inventory control, leading to increased efficiency and profitability.

How to Display Inventory Control Skills on Your Resume

10. Quality Assurance

Quality Assurance (QA) in food production is the systematic process of ensuring that food products meet set standards of safety, quality, and legality, aiming to prevent defects and guarantee consumer satisfaction.

Why It's Important

Quality Assurance (QA) in food production ensures products meet safety standards, regulatory requirements, and consumer expectations, minimizing health risks and protecting brand reputation.

How to Improve Quality Assurance Skills

Improving Quality Assurance (QA) in food production involves a multi-faceted approach focusing on standardizing procedures, continuous training, and rigorous monitoring. Here’s a concise guide for a Food Production Manager:

1. Implement Standard Operating Procedures (SOPs): Develop and enforce SOPs for every production stage to ensure consistency and compliance with safety standards. FDA's Current Good Manufacturing Practices offer a comprehensive guideline.

2. Continuous Training: Regularly train employees on the latest food safety standards, hygiene practices, and quality control measures. The Global Food Safety Initiative (GFSI) provides resources and standards for enhancing food safety.

3. Monitor and Document: Implement a robust system for monitoring quality at every production stage. Use technology for real-time tracking and maintain detailed records for traceability. The International Featured Standards (IFS) can guide on setting up monitoring systems.

4. Supplier Quality Management: Ensure your suppliers adhere to high-quality standards. Conduct regular audits and establish clear quality requirements. The Supplier Quality Management Principles by ASQ are a good resource.

5. Customer Feedback: Actively seek and incorporate customer feedback to continuously improve product quality and address issues proactively.

6. Continuous Improvement: Adopt a culture of continuous improvement by regularly reviewing and updating your QA processes. Lean Six Sigma principles can be applied to streamline processes and improve efficiency. American Society for Quality (ASQ) offers resources and training in this area.

By focusing on these key areas, you can enhance your QA processes, ensuring the production of safe, high-quality food products.

How to Display Quality Assurance Skills on Your Resume

11. Food Safety

Food safety refers to the practices and protocols that ensure the food produced is safe for consumption, preventing foodborne illnesses. For a Food Production Manager, it involves overseeing the entire food production process, ensuring compliance with regulatory standards, and implementing measures to maintain hygiene and prevent contamination.

Why It's Important

Food safety is crucial for a Food Production Manager as it ensures the production of safe, uncontaminated food, protecting consumers from foodborne illnesses, maintaining brand integrity, and complying with legal and regulatory standards.

How to Improve Food Safety Skills

Improving food safety in a food production environment is critical for protecting consumers and maintaining a brand's integrity. As a Food Production Manager, you can enhance food safety by implementing the following strategies:

1. Employee Training: Ensure all employees receive comprehensive training on food safety practices, such as proper handwashing, cross-contamination prevention, and specific procedures for handling allergens. ServSafe offers widely recognized training programs.

2. Implement HACCP Plans: Develop and implement Hazard Analysis and Critical Control Points (HACCP) plans to identify potential food safety hazards and establish critical control points to prevent, eliminate, or reduce these hazards to safe levels. The FDA provides guidance on HACCP.

3. Regular Audits and Inspections: Conduct regular internal and external audits to ensure compliance with food safety standards and regulations. Utilize tools and checklists from Safe Quality Food Institute (SQFI) to maintain high standards.

4. Supplier Verification: Ensure your suppliers adhere to strict food safety standards by conducting supplier verifications and requiring safety documentation. The Global Food Safety Initiative (GFSI) benchmarks various food safety standards suitable for supplier verification.

5. Foster a Food Safety Culture: Promote a culture where food safety is a shared responsibility among all employees. Encourage reporting of safety concerns without fear of reprisal. The Partnership for Food Safety Education offers resources to educate and engage staff.

6. Stay Updated with Regulations: Keep abreast of local and international food safety regulations, such as those from the U.S. Food and Drug Administration (FDA) and the European Food Safety Authority (EFSA), to ensure compliance.

7. Implement Technology Solutions: Use technology, such as temperature monitoring and traceability systems, to enhance food safety. Systems like FoodLogiQ offer solutions for traceability and food safety compliance.

By focusing on these key areas, you can significantly improve food safety in your production environment, ensuring the health and satisfaction of your consumers.

How to Display Food Safety Skills on Your Resume

12. Continuous Improvement

Continuous Improvement in the context of a Food Production Manager refers to the ongoing effort to enhance products, services, or processes in the food production line through incremental improvements or breakthrough innovations, aiming to increase efficiency, ensure quality, and reduce waste.

Why It's Important

Continuous Improvement is crucial for a Food Production Manager as it enhances operational efficiency, ensures consistent product quality, reduces waste, and keeps pace with evolving food safety standards, ultimately leading to increased customer satisfaction and business competitiveness.

How to Improve Continuous Improvement Skills

To improve Continuous Improvement as a Food Production Manager, focus on:

1. Employee Engagement: Actively involve employees at all levels in the improvement process, as they are the ones who frequently encounter inefficiencies firsthand. Encourage idea sharing and recognize contributions. Harvard Business Review provides insights into getting employees to speak up.

2. Lean Manufacturing Principles: Adopt lean manufacturing techniques to eliminate waste, improve processes, and increase efficiency. Focus on value stream mapping to identify and reduce waste in the production process. Lean Enterprise Institute offers resources on lean principles.

3. Data-Driven Decision Making: Utilize data analytics to identify areas for improvement, monitor progress, and make informed decisions. Implementing a Key Performance Indicator (KPI) dashboard can help track performance metrics effectively. Tableau provides guidance on data-driven decision making.

4. Root Cause Analysis: When problems arise, use tools like the 5 Whys or Fishbone Diagram to drill down to the root cause rather than just addressing symptoms. This ensures long-term solutions rather than temporary fixes. ASQ offers a deep dive into root cause analysis techniques.

5. Continuous Learning and Adaptation: Stay informed about the latest trends, technologies, and methodologies in food production and management. Engage in continuous learning and be open to adapting new practices that can enhance productivity and product quality. Food Safety Magazine is a great source for staying updated on industry trends.

6. Customer Feedback Integration: Regularly gather and analyze customer feedback to identify areas for product and process improvement. This ensures that continuous improvement efforts are aligned with customer expectations and market demand. HubSpot discusses effective strategies to get customer feedback.

By focusing on these areas, you can foster a culture of continuous improvement that drives efficiency, quality, and innovation in food production.

How to Display Continuous Improvement Skills on Your Resume