Top 12 Facilitator Skills to Put on Your Resume

In today's dynamic workplace, having strong facilitator skills is a valuable asset that can set you apart from other candidates. This article outlines the top 12 facilitator skills you should highlight on your resume, showcasing your ability to lead, engage, and drive productive discussions in any professional setting.

Facilitator Skills

1. Zoom
2. Miro
3. Slack
4. Trello
5. Mentimeter
6. Google Workspace
7. Microsoft Teams
8. Asana
9. Adobe Connect
10. Poll Everywhere
11. SharePoint
12. Jamboard

1. Zoom

Zoom is a video conferencing platform that enables facilitators to host virtual meetings, workshops, or webinars with participants from various locations, offering features like screen sharing, breakout rooms, and real-time messaging.

Why It's Important

Zoom is important for a facilitator as it provides a reliable, user-friendly platform for hosting virtual meetings, workshops, and training sessions, enabling effective communication, collaboration, and engagement with participants regardless of their location.

How to Improve Zoom Skills

To improve your Zoom facilitation skills, focus on these key areas:

1. Preparation: Familiarize yourself with Zoom features by visiting the Zoom Help Center. Create a meeting agenda and share it with participants in advance.

2. Engagement: Use Zoom Polls to engage participants and Breakout Rooms for small group discussions.

3. Accessibility: Ensure your meeting is accessible by following guidelines provided in Zoom's Accessibility Features.

4. Security: Familiarize yourself with Zoom’s security features to manage participants and avoid unwanted disruptions. Guidelines can be found at Managing Participants in a Meeting.

5. Follow-Up: Use Zoom’s recording feature to share the meeting with participants for reference. Information on recording meetings can be found at Local Recording.

By concentrating on these aspects, you can significantly enhance the effectiveness and smoothness of your Zoom facilitations.

How to Display Zoom Skills on Your Resume

2. Miro

Miro is an online collaborative whiteboard platform designed to enable facilitators to conduct interactive and engaging workshops, meetings, or training sessions, allowing participants to collaborate in real-time through a shared digital workspace.

Why It's Important

Miro is crucial for facilitators as it provides an interactive, visual collaboration platform that enhances engagement, streamlines the process of brainstorming and idea mapping, and supports effective remote or hybrid workshop facilitation.

How to Improve Miro Skills

Improving your facilitation skills in Miro involves mastering the platform's tools and adopting best practices to enhance collaboration and engagement. Here are concise tips:

1. Familiarize with Miro Features: Understand all the tools Miro offers. Watch tutorials on Miro's official YouTube channel for a quick start.
2. Plan Your Board Layout: Design your board with clear sections for different activities. Use frames to organize areas. Miro's Guide on board structure best practices is helpful.
3. Use Templates and Widgets: Leverage Miro's template library to save time and ensure a structured session. Incorporate widgets like timers, voting, and sticky notes for interactive sessions.
4. Engage Participants: Encourage participation by using features like comments, mentions, and the "hand raise" feature. Check Miro's engagement tools for more ideas.
5. Pre-session Setup: Share a pre-session guide with participants on how to use Miro and what to expect. This Miro guide can be shared with participants new to Miro.
6. Real-time Facilitation: Utilize the video chat feature or integrate with tools like Zoom for seamless communication. Monitor the board activity through the "cursor tracking" feature to see where participants are focusing.
7. Gather Feedback: Use Miro’s voting feature or create a dedicated section for feedback on the board to gather participants' thoughts on the session.

Remember, practice makes perfect. Regularly facilitating sessions in Miro and seeking feedback will help you continuously improve your facilitation skills.

How to Display Miro Skills on Your Resume

3. Slack

Slack is a communication platform designed for teams and workplaces, facilitating collaboration through messaging, file sharing, and integration with other software tools.

Why It's Important

For a facilitator, Slack is important as it streamlines communication, organizes discussions into channels for easy reference, and enables real-time collaboration, enhancing the efficiency and effectiveness of team coordination and project management.

How to Improve Slack Skills

To improve Slack as a Facilitator, focus on:

1. Streamline Communication:

   • Utilize channels for specific topics or projects to keep discussions organized. (Creating and managing channels)

2. Enhance Collaboration:

   • Use Slack integrations with tools like Trello, Asana, or Google Drive to manage tasks and share documents seamlessly. (Slack App Directory)

3. Automate Routine Tasks:

   • Implement Slack bots like Workflow Builder to automate common tasks such as daily stand-ups or feedback collection. (Workflow Builder)

4. Improve Meeting Efficiency:

   • Schedule and conduct meetings within Slack using the Google Calendar or Outlook Calendar apps to ensure all members are aware and prepared. (Google Calendar for Slack)

5. Boost Engagement:

   • Foster a positive community by using Slack’s custom emojis and GIF integrations for more expressive communications. (Using emojis)

6. Ensure Security and Compliance:

   • Regularly review and adjust your workspace’s security settings and permissions to protect sensitive information. (Slack security)

7. Solicit and Act on Feedback:

   • Regularly use polls and surveys (through integrations like Polly) to gather feedback on improving the workspace. (Polly for Slack)

By implementing these strategies, facilitators can create a more efficient, engaging, and secure Slack workspace.

How to Display Slack Skills on Your Resume

4. Trello

Trello is a web-based project management application that enables facilitators to organize projects into boards, lists, and cards for task tracking, collaboration, and workflow visualization.

Why It's Important

Trello is important for facilitators as it provides an intuitive, visual platform to organize tasks, track progress, and collaborate seamlessly with team members, ensuring efficient and effective project management.

How to Improve Trello Skills

To enhance Trello for facilitators, focus on organizing and streamlining workflows:

1. Use Labels for Prioritization: Categorize tasks by priority using Trello’s label system for easy identification.
2. Automate Repetitive Tasks: Implement Butler, Trello's built-in automation tool, to automate common actions like moving cards or creating tasks.
3. Integrate with External Tools: Connect Trello with external tools (e.g., Google Docs, Slack) using Power-Ups to centralize information and communication.
4. Utilize Checklists for Subtasks: Break down tasks into smaller, manageable actions with checklists, ensuring detailed tracking.
5. Enhance Communication with Comments: Use the commenting feature on cards for real-time updates and discussions, keeping all stakeholders informed.
6. Organize Meetings with Calendar View: Employ the Calendar Power-Up or integrate an external calendar for scheduling and visualizing deadlines/meetings.
7. Share External Links Efficiently: When adding external links to cards, include a brief description for context, ensuring users understand the link’s purpose before clicking.

By implementing these strategies, facilitators can optimize Trello for more efficient project management and team collaboration.

How to Display Trello Skills on Your Resume

5. Mentimeter

Mentimeter is an interactive presentation software that allows facilitators to create real-time polls, quizzes, and Q&A sessions, engaging their audience and gathering instant feedback.

Why It's Important

Mentimeter is important for a facilitator as it enables interactive presentations and real-time feedback, enhancing engagement and understanding among participants.

How to Improve Mentimeter Skills

To enhance your experience with Mentimeter as a facilitator, consider the following short and concise tips:

1. Utilize Diverse Question Types: Incorporate a variety of question types like quizzes, word clouds, and Q&A to maintain engagement. Explore Mentimeter's question types for more ideas.

2. Prepare in Advance: Spend time crafting your presentation. Use the Mentimeter blog for inspiration and tips.

3. Engage with Real-Time Feedback: Encourage live questions and feedback. This guide on interactive presentations can help.

4. Customize for Your Audience: Tailor your presentation’s design and content. Mentimeter’s Custom Branding feature is useful here.

5. Analyze Post-Session Data: Use Mentimeter's data export feature to analyze responses and improve future sessions.

6. Continuous Learning: Lastly, always seek to learn more. Mentimeter offers webinars and tutorials for ongoing learning.

By implementing these strategies, you can significantly improve your facilitation with Mentimeter.

How to Display Mentimeter Skills on Your Resume

6. Google Workspace

Google Workspace, formerly known as G Suite, is a collection of cloud-based productivity, collaboration, and communication tools developed by Google. It includes applications like Gmail, Docs, Drive, Calendar, Meet, and more, designed to facilitate seamless collaboration and efficient management of tasks for teams and businesses.

Why It's Important

Google Workspace is important for a facilitator because it offers a suite of collaborative tools that streamline communication, organization, and project management, enabling efficient coordination and engagement with participants.

How to Improve Google Workspace Skills

To improve Google Workspace for a Facilitator, focus on enhancing collaboration, organization, and communication:

1. Utilize Google Groups: Create groups for different teams or projects to streamline communication and file sharing. Google Groups

2. Leverage Google Calendar: Schedule and share events, deadlines, and meetings efficiently. Use appointment slots for one-on-one sessions. Google Calendar

3. Optimize Google Drive organization: Utilize shared drives for collaborative projects, and implement a clear naming convention for files and folders. Google Drive

4. Use Google Meet for virtual meetings: Enhance meetings with features such as recording for later review, breakout rooms for group discussions, and using Q&A and Polls for engagement. Google Meet

5. Implement Google Forms for feedback and planning: Collect real-time feedback, conduct surveys, and plan events or activities efficiently. Google Forms

6. Explore Google Workspace Marketplace: Integrate third-party apps to add functionality specific to your needs, such as project management tools or additional collaboration features. Google Workspace Marketplace

By leveraging these strategies and tools, a facilitator can significantly enhance productivity, collaboration, and overall efficiency within Google Workspace.

How to Display Google Workspace Skills on Your Resume

7. Microsoft Teams

Microsoft Teams is a collaboration platform that facilitates communication, file sharing, and project management within groups, making it an effective tool for facilitators to coordinate and engage with team members efficiently.

Why It's Important

Microsoft Teams is essential for a facilitator because it provides a comprehensive platform for effective communication, collaboration, and coordination, enabling seamless organization and management of meetings, documents, and team activities in one place.

How to Improve Microsoft Teams Skills

Improving Microsoft Teams for facilitators involves enhancing collaboration, communication, and meeting management. Here are concise tips:

1. Utilize Teams Channels: Create dedicated channels for specific topics or projects to keep discussions organized. Learn more.

2. Integrate Apps: Use integrated apps like Planner for task management or Polls to make decisions quickly during meetings. Discover apps.

3. Effective Meeting Management: Utilize the meeting options to control participant actions and use breakout rooms for smaller discussion groups. Meeting options, Breakout rooms.

4. Leverage the Recording Feature: Record meetings for those who can't attend, ensuring all team members can stay informed. Recording meetings.

5. Customize Notifications: Teach team members to customize their notification settings to stay focused on important updates. Notification settings.

6. Engage with Video and Screen Sharing: Encourage the use of video to enhance engagement and use screen sharing to make discussions more interactive. Video and sharing.

7. Regular Feedback and Training: Regularly gather feedback on Teams usage and provide training sessions to address any gaps in knowledge or usage. Teams training.

By focusing on these areas, facilitators can significantly improve the efficiency and effectiveness of their Teams environment.

How to Display Microsoft Teams Skills on Your Resume

8. Asana

Asana is a web and mobile application designed to help teams organize, track, and manage their work. For a facilitator, it provides tools to efficiently plan projects, assign tasks, set deadlines, and facilitate collaboration among team members.

Why It's Important

Asana is crucial for a facilitator as it enables effective task management, team collaboration, and project tracking, ensuring smooth workflow and efficient achievement of objectives.

How to Improve Asana Skills

To improve Asana as a Facilitator, focus on these key areas:

1. Streamline Communication: Use the Asana Guide to master the use of project updates, comments, and the integrated messaging system to keep your team aligned and informed.

2. Custom Templates: Create custom templates for your recurring projects and events. This saves time and ensures consistency across your planning processes.

3. Integrate Tools: Connect Asana with other tools you use via the Asana integrations page. This can include calendar apps, communication tools like Slack, and document sharing platforms to centralize your workflow.

4. Prioritize Tasks: Utilize Asana's priority settings and due dates to help your team focus on what matters most, ensuring timely completion of projects.

5. Continuous Learning: Encourage your team to regularly visit the Asana Academy for courses and training to improve their productivity and use of the platform.

By focusing on these areas, you can significantly enhance your team's efficiency and project management capabilities in Asana.

How to Display Asana Skills on Your Resume

9. Adobe Connect

Adobe Connect is a web conferencing platform that enables facilitators to conduct virtual meetings, webinars, and training sessions, offering features like screen sharing, multimedia presentations, interactive polls, and breakout rooms for participant engagement.

Why It's Important

Adobe Connect is important for a facilitator because it offers a comprehensive platform for hosting interactive webinars, virtual classrooms, and online meetings, enabling real-time collaboration, content sharing, and participant engagement.

How to Improve Adobe Connect Skills

To improve your experience as a facilitator in Adobe Connect, follow these concise steps:

1. Enhance Engagement: Utilize the Polling and Chat features to foster interaction. Create engaging content using Adobe Captivate and integrate it directly into your sessions. Adobe Captivate

2. Optimize Content: Use the Adobe Connect Content Library to store, share, and manage your presentations and multimedia files efficiently. This central repository makes access and organization seamless. Content Library Tips

3. Leverage Breakout Rooms: Enhance participant collaboration by dividing attendees into smaller groups for focused discussions or activities. Mastering this feature can significantly boost engagement and learning outcomes. Breakout Rooms Guide

4. Customize Meeting Rooms: Personalize your virtual room layouts to match the session's needs, switching between layouts tailored for different parts of your presentation. This flexibility helps keep the sessions dynamic and engaging. Customizing Layouts

5. Improve Accessibility: Adobe Connect offers various features to make your sessions more accessible, including closed captioning and compliance with accessibility standards. Ensuring your content is accessible to all participants is crucial. Accessibility Features

6. Use Analytics: Analyze session data to understand participant engagement, content effectiveness, and to identify areas for improvement. Tailoring your approach based on this feedback can significantly enhance future sessions. Analytics and Reporting

Implementing these steps can significantly improve your facilitation in Adobe Connect, enhancing both participant engagement and learning outcomes.

How to Display Adobe Connect Skills on Your Resume

10. Poll Everywhere

Poll Everywhere is an interactive tool that allows facilitators to create real-time polls, surveys, and quizzes to engage participants and collect feedback during presentations or meetings.

Why It's Important

Poll Everywhere is important for a facilitator because it enables real-time audience engagement, collects instant feedback, and fosters interactive discussions, enhancing participant involvement and making meetings or presentations more dynamic and effective.

How to Improve Poll Everywhere Skills

To enhance your experience as a facilitator with Poll Everywhere, consider these concise strategies:

1. Engage Your Audience: Craft questions that are relevant and stimulating. Use a mix of question types (multiple choice, open-ended, etc.) to maintain interest. Guide to engaging questions.

2. Practice Your Presentation: Familiarize yourself with Poll Everywhere's features and workflow. Practice switching between your presentation and Poll Everywhere smoothly. Presentation tips.

3. Use Visuals: Enhance polls with images or videos to make them more engaging. Visuals can help illustrate complex ideas simply and effectively. Adding images guide.

4. Interact and React: Use real-time results to guide the discussion. Acknowledge participant responses to encourage further interaction. Engagement strategies.

5. Gather Feedback: After your session, use Poll Everywhere to collect feedback. This insight can guide improvements for future presentations. Feedback collection advice.

6. Stay Updated: Regularly check Poll Everywhere's blog and help center for new features, tips, and best practices. Poll Everywhere Blog.

By implementing these strategies, you can significantly improve your facilitation with Poll Everywhere, enhancing both your experience and that of your participants.

How to Display Poll Everywhere Skills on Your Resume

11. SharePoint

SharePoint is a web-based collaboration platform that allows teams to share documents, data, and resources, facilitating communication and project management within an organization.

Why It's Important

SharePoint is important for a Facilitator because it enables the efficient organization, sharing, and management of documents and resources, facilitating seamless collaboration and communication within teams or organizations.

How to Improve SharePoint Skills

Improving SharePoint, especially from a facilitator's perspective, involves enhancing user experience, ensuring efficient content management, and fostering collaboration. Here are concise strategies:

1. Streamline Navigation: Simplify the site hierarchy and navigation menus to make important resources easily accessible.

2. Optimize for Search: Improve search functionality by configuring managed properties and search schemas to ensure users can find relevant content quickly.

3. Enhance Collaboration: Utilize Microsoft Teams integration with SharePoint for real-time collaboration, making it easier for team members to work together on documents and projects.

4. Ensure Mobile Responsiveness: Make sure your SharePoint site is mobile-friendly, ensuring a seamless experience across devices. Reference SharePoint mobile app guidelines.

5. Implement Governance Policies: Establish clear governance policies for site creation, user permissions, and content lifecycle management to maintain an organized and secure environment.

6. Educate Users: Provide training resources and user guides to help users leverage SharePoint's full capabilities, enhancing overall productivity.

7. Customize with SharePoint Framework (SPFx): Use SPFx for custom development, allowing you to tailor SharePoint to meet specific organizational needs while ensuring compatibility across platforms.

8. Leverage Analytics: Utilize site usage analytics to understand how your SharePoint environment is being used and identify areas for improvement.

By implementing these strategies, you can significantly enhance the performance, usability, and effectiveness of your SharePoint site, making it a more productive tool for collaboration and content management.

How to Display SharePoint Skills on Your Resume

12. Jamboard

Jamboard is a digital, interactive whiteboard developed by Google, designed to facilitate collaboration and creativity in live or virtual meetings, workshops, and presentations.

Why It's Important

Jamboard is important for a facilitator because it enables interactive, collaborative brainstorming and visual learning in real-time, enhancing engagement and efficiency in both physical and virtual environments.

How to Improve Jamboard Skills

To enhance your experience as a facilitator using Jamboard, consider the following concise tips:

1. Plan Ahead: Outline your session goals and how each Jamboard feature (e.g., sticky notes, images, drawing) can support these goals. Planning Guide

2. Utilize Templates: Pre-design frames for different activities or discussions. This keeps sessions organized and focused. Templates Guide

3. Interactive Engagement: Encourage real-time collaboration by assigning tasks or questions to participants, using features like sticky notes for ideas or the laser tool for highlighting. Engagement Tips

4. Incorporate External Tools: Use tools like Google Forms for feedback or polls and integrate the results into your Jamboard discussion. Google Forms

5. Regular Breaks and Check-ins: Keep participants engaged by scheduling short breaks and using check-in questions or polls to gather feedback.

6. Follow-up: After the session, share the Jamboard link and a summary of key outcomes with participants for future reference. Sharing and Exporting

By planning, engaging interactively, and utilizing both Jamboard’s features and external tools, you can significantly improve the facilitation of your sessions.

How to Display Jamboard Skills on Your Resume