Top 12 Epic Analyst Skills to Put on Your Resume

In today's healthcare IT world, the right skills as an Epic Analyst can swing doors open. Hiring teams want proof you can configure, optimize, and steady the ship through upgrades and new workflows. The 12 topics below map to what actually gets used day to day—and what lands interviews.

Epic Analyst Skills

  1. Epic Certification
  2. Hyperspace Configuration
  3. Clarity Reporting
  4. Caboodle Data Model
  5. SmartForms Design
  6. Chronicles Programming
  7. Radar Dashboards
  8. MyChart Customization
  9. EpicCare Ambulatory
  10. Willow Inpatient
  11. Beacon Oncology
  12. ASAP ED

1. Epic Certification

Epic Certification signals you’ve completed Epic-approved training and passed exams for a specific application. It shows you can configure, support, and improve that module in real environments.

Why It's Important

Many roles require current Epic certification. It validates hands-on knowledge, speeds onboarding, and reassures stakeholders you can navigate upgrades, fixes, and build the right way.

How to Improve Epic Certification Skills

  1. Keep pace with release cycles and upgrade content. New features arrive often, especially with the shift to Hyperdrive.

  2. Practice in a non-production environment. Build, break, fix, repeat—nothing replaces reps.

  3. Complete certification renewals and booster trainings on schedule. Lapses slow projects and access.

  4. Build a network. User groups, internal communities, and mentors accelerate problem-solving.

  5. Cross-train in adjacent modules or project methods (change control, testing, PM fundamentals). Breadth helps.

Staying current and applying what you learn—consistently—that’s the engine.

How to Display Epic Certification Skills on Your Resume

How to Display Epic Certification Skills on Your Resume

2. Hyperspace Configuration

Hyperspace (and now Hyperdrive, the Chromium-based client) is the desktop for most Epic users. Configuration means tailoring home pages, activities, toolbars, security, navigators, and workflows so people can do their work quickly and consistently.

Why It's Important

Thoughtful setup cuts clicks, reduces errors, and aligns teams. Poor setup drains time and creates unsafe workarounds.

How to Improve Hyperspace Configuration Skills

  1. Shadow end users. Watch real workflows. Fix friction points first.

  2. Simplify. Curate menus, hide noise, build role-based defaults, and tune navigators.

  3. Harden security. Right-size access, break-glass, and audit. Keep privacy tight without blocking care.

  4. Measure and iterate. Track usage and performance, then tweak layouts, SmartTools, and favorites.

  5. Plan for Hyperdrive nuances. Validate layouts, printing, and embedded content after client migrations.

  6. Close the loop. Gather feedback after go-lives and upgrades; apply quick wins fast.

How to Display Hyperspace Configuration Skills on Your Resume

How to Display Hyperspace Configuration Skills on Your Resume

3. Clarity Reporting

Clarity is Epic’s relational reporting database populated from Chronicles. Analysts use SQL to extract clinical, financial, and operational data for robust reporting and analytics.

Why It's Important

Leadership runs on numbers. Reliable, well-modeled data unlocks care improvements, capacity planning, and revenue insights.

How to Improve Clarity Reporting Skills

  1. Learn the data model. Understand key master files, tables, and how ETL timing affects freshness.

  2. Sharpen SQL. Joins, window functions, performance tuning—speed and accuracy both matter.

  3. Use the right tool for the job. Reporting Workbench for operational lists, Radar for at-a-glance, SlicerDicer for self-service exploration, Clarity for heavy lifts.

  4. Layer in visualization. Build clean dashboards in your org’s BI stack and standardize metrics.

  5. Validate relentlessly. Reconcile with operational totals and source documents before release.

  6. Document. Data lineage, definitions, and refresh cadence prevent confusion later.

How to Display Clarity Reporting Skills on Your Resume

How to Display Clarity Reporting Skills on Your Resume

4. Caboodle Data Model

Caboodle is Epic’s enterprise data warehouse. It harmonizes Epic and non‑Epic data in a curated model built for analytics, population health, and research.

Why It's Important

When Clarity is too granular or siloed, Caboodle provides consistent subject areas, conformed dimensions, and performance tuned models that scale.

How to Improve Caboodle Data Model Skills

  1. Master the architecture. Know subject areas, semantic layers, and delivery patterns.

  2. Tighten integrations. Map source data cleanly, handle late-arriving facts, and standardize codes.

  3. Tune performance. Index smartly, partition large tables, and profile queries.

  4. Secure by design. Apply role-based access and audit sensitive domains.

  5. Extend with purpose. Add custom fields or marts only when they deliver real value, and document them thoroughly.

  6. Keep it current. Track upgrades and model changes; align downstream dashboards and extracts.

How to Display Caboodle Data Model Skills on Your Resume

How to Display Caboodle Data Model Skills on Your Resume

5. SmartForms Design

SmartForms capture structured data inside Epic, often paired with SmartData Elements, SmartLinks, and SmartTexts. Good design makes documentation fast and consistent.

Why It's Important

Clinicians want fewer clicks and fewer free-text fields. Clean inputs yield cleaner data, which improves decision support and reporting.

How to Improve SmartForms Design Skills

  1. Start with the workflow. Build around how clinicians think, not around the database.

  2. Use conditional logic. Show fields only when relevant; collapse the noise.

  3. Pick the right controls. Radios for exclusivity, checkboxes for multiples, short lists over long scrolling.

  4. Validate input. Guardrails prevent typos and nonsense values.

  5. Add brief help text. Tooltips beat long manuals.

  6. Test with real users. Short pilots, quick fixes, then scale.

  7. Design for accessibility and readability. Follow widely accepted accessibility guidelines and keep contrast and font sizes friendly.

How to Display SmartForms Design Skills on Your Resume

How to Display SmartForms Design Skills on Your Resume

6. Chronicles Programming

Chronicles is Epic’s operational database: hierarchical, fast, and deeply tied to master files, items, and records. Analysts thrive when they understand record structures, item types, contacts, and how that data flows to Clarity and Caboodle. In many shops, actual code is limited; knowing Chronicles utilities, reporting hooks, and data extraction paths is the win. Epic’s platform runs on InterSystems technology (transitioning from Caché to IRIS in many environments).

Why It's Important

If you grasp how data is stored and referenced, you build cleaner workflows, fix issues faster, and design reports that reflect reality.

How to Improve Chronicles Programming Skills

  1. Learn the master file anatomy. Items, categories, contacts, and indexes—get comfortable navigating them.

  2. Practice with safe tools. Use Chronicles browsers, import/export utilities, and test domains before touching production.

  3. Trace lineage. Follow a data point from front-end entry to Chronicles to Clarity to your dashboard.

  4. Understand upgrade impacts. Schema shifts ripple into reports and interfaces—plan ahead.

  5. Pair with an experienced builder. A few sessions can flatten months off the learning curve.

How to Display Chronicles Programming Skills on Your Resume

How to Display Chronicles Programming Skills on Your Resume

7. Radar Dashboards

Radar delivers role-based dashboards inside Hyperspace/Hyperdrive. Think KPIs, trend tiles, scorecards, and drills tailored to operational leaders and frontline users.

Why It's Important

When the right metrics sit in the workflow, leaders act quickly. No swivel-chairing to other tools. No stale data.

How to Improve Radar Dashboards Skills

  1. Start with decisions, not charts. What choice should this dashboard enable? Build backwards.

  2. Prioritize load time. Optimize queries, pre-aggregate where sensible, and trim heavy visuals.

  3. Design for clarity. Consistent colors, tight labels, and sensible defaults.

  4. Make it interactive. Filters and drill-throughs let users answer follow-up questions fast.

  5. Fit the device. Validate layouts on laptops, large monitors, and within Hyperdrive panes.

  6. Train users. Short guides and walkthroughs multiply adoption.

  7. Revisit monthly. Retire vanity metrics; promote what people actually use.

How to Display Radar Dashboards Skills on Your Resume

How to Display Radar Dashboards Skills on Your Resume

8. MyChart Customization

MyChart is the patient portal. Customization spans features (e-visits, questionnaires, proxy access), content (education, messaging), branding, and access rules that fit your organization’s policies.

Why It's Important

A tuned portal boosts engagement, reduces call volume, and closes care gaps. Patients find what they need—and follow through.

How to Improve MyChart Customization Skills

  1. Listen to patients and front-line staff. Support tickets and survey comments are gold.

  2. Enable high-value features. Online scheduling, price estimates, visit prep, device integration—roll out what your population will use.

  3. Personalize nudges. Target reminders and education by condition, age, and care plans.

  4. Simplify navigation. Fewer clicks to pay a bill, request refills, or send a message.

  5. Mind security. Strong authentication, proxy controls, and clear privacy language.

  6. Measure outcomes. Track portal adoption, message turnaround, and completion rates for questionnaires—iterate accordingly.

How to Display MyChart Customization Skills on Your Resume

How to Display MyChart Customization Skills on Your Resume

9. EpicCare Ambulatory

EpicCare Ambulatory runs outpatient clinics: documentation, orders, messaging, health maintenance, and team workflows. Analysts tune navigators, decision support, and templates so visit throughput stays high and quality measures fire correctly.

Why It's Important

Outpatient volume is huge. Small efficiency gains ripple across thousands of visits.

How to Improve EpicCare Ambulatory Skills

  1. Standardize where you can. Templates, order sets, and documentation tools aligned across specialties reduce retraining.

  2. Embed decision support carefully. Fire at the right time with the right data; avoid alert fatigue.

  3. Strengthen interoperability. Ensure external results, care summaries, and referrals flow cleanly.

  4. Leverage self-service. Prep visits with questionnaires and pre-visit orders to speed rooming.

  5. Monitor quality metrics. Close gaps with targeted workflows and clear ownership.

  6. Plan upgrades. Test core ambulatory workflows early in Hyperdrive and release cycles.

How to Display EpicCare Ambulatory Skills on Your Resume

How to Display EpicCare Ambulatory Skills on Your Resume

10. Willow Inpatient

Willow Inpatient supports pharmacy operations for hospitalized patients: verification, compounding workflows, inventory, and integration with BCMA, ADCs, and IV workflows.

Why It's Important

Medication safety lives here. Build quality and tight integration directly affect outcomes and length of stay.

How to Improve Willow Inpatient Skills

  1. Streamline order workflows. Tune order sets, defaults, and dose calculators to trim clicks and reduce ambiguity.

  2. Strengthen decision support. Hard stops for high-risk meds, context-aware alerts, and age/weight-based dosing.

  3. Tighten interfaces. Keep formulary, ADC cabinets, compounding systems, and MARs in sync.

  4. Elevate reporting. Track interventions, turnaround time, waste, and controlled substance reconciliation.

  5. Test end-to-end. From order to dispense to administration—simulate real scenarios before go-live.

  6. Educate continuously. Pharmacists and nurses need short, scenario-based refreshers after changes.

How to Display Willow Inpatient Skills on Your Resume

How to Display Willow Inpatient Skills on Your Resume

11. Beacon Oncology

Beacon manages oncology regimens: plan build, sequencing, dose adjustments, infusion workflows, and monitoring.

Why It's Important

Chemo is complex. Patients are fragile, regimens evolve, and safety checks must be airtight.

How to Improve Beacon Oncology Skills

  1. Keep regimens current. Align plans with the latest guidelines and your tumor boards’ preferences.

  2. Refine dose logic. Support BSA, renal/hepatic adjustments, and cumulative dosing with clear rules.

  3. Simplify documentation. Use SmartForms and flowsheets that match infusion room reality.

  4. Coordinate across roles. Oncologists, pharmacists, and infusion nurses need seamless handoffs.

  5. Build targeted analytics. Track variance from plans, delays, reactions, and supportive care utilization.

  6. Support patients. Surface education, symptom reporting, and MyChart-based check-ins to catch issues early.

How to Display Beacon Oncology Skills on Your Resume

How to Display Beacon Oncology Skills on Your Resume

12. ASAP ED

ASAP is Epic’s Emergency Department module: triage, tracking, orders, documentation, and disposition—all tuned for speed.

Why It's Important

EDs live or die on flow. A fast, reliable system keeps clinicians moving and patients safe.

How to Improve ASAP ED Skills

  1. Walk the trackboard. Observe bottlenecks from arrival to provider to dispo; fix the worst offenders first.

  2. Accelerate documentation. Build rapid notewriters, smart phrases, and order panels for common complaints.

  3. Optimize triage. Standardize acuity, streamline order-on-triage, and pre-position diagnostics.

  4. Instrument the data. Monitor door-to-doc time, LWBS, boarding, and turnaround times—then act.

  5. Train for chaos. Short, scenario-driven drills beat long classes.

  6. Iterate after surge events. Post-mortems yield the best improvements.

How to Display ASAP ED Skills on Your Resume

How to Display ASAP ED Skills on Your Resume
Top 12 Epic Analyst Skills to Put on Your Resume