Top 12 Environmental Coordinator Skills to Put on Your Resume

In today's environmentally conscious job market, an Environmental Coordinator stands out by possessing a unique blend of skills that blend technical knowledge with sustainability practices. This article outlines the top 12 skills that are essential for Environmental Coordinators to highlight on their resumes, showcasing their ability to effectively manage environmental projects and contribute to the ecological goals of their organizations.

Environmental Coordinator Skills

1. GIS Mapping
2. AutoCAD
3. Sustainability Reporting
4. Environmental Compliance
5. Waste Management
6. Water Quality Analysis
7. ISO 14001
8. Regulatory Knowledge
9. Ecosystem Management
10. Renewable Energy Systems
11. Carbon Footprinting
12. Environmental Impact Assessment

1. GIS Mapping

GIS (Geographic Information Systems) Mapping is a digital tool that combines spatial data and information, allowing Environmental Coordinators to visualize, analyze, and interpret environmental data to make informed decisions regarding land use, conservation efforts, and resource management.

Why It's Important

GIS (Geographic Information Systems) mapping is crucial for an Environmental Coordinator as it enables the precise visualization, analysis, and interpretation of environmental data across geographical spaces. This aids in informed decision-making, effective planning, and management of environmental resources, and helps in monitoring environmental changes, assessing risks, and implementing sustainable solutions.

How to Improve GIS Mapping Skills

Improving GIS mapping involves enhancing data accuracy, visualization, and analysis capabilities. As an Environmental Coordinator, you can achieve this by following these concise steps:

1. Data Quality: Prioritize high-quality, up-to-date data sources. Utilize USGS data for reliable geographic and environmental information.

2. Training: Enhance your GIS skills through courses. Esri Training offers comprehensive tutorials and courses on various aspects of GIS.

3. Integration: Incorporate various data types (satellite imagery, census data) for a multi-layered analysis. Tools like QGIS support a wide range of formats.

4. Collaboration: Engage with the GIS community for shared resources and knowledge. Platforms like GIS Stack Exchange are valuable for problem-solving and networking.

5. Automation: Use scripting (e.g., Python in ArcPy) to automate repetitive tasks, improving efficiency and accuracy.

6. Visualization: Enhance maps with clear visualization techniques. ColorBrewer is an excellent tool for selecting map color schemes that are informative and accessible.

By focusing on these areas, you can significantly improve the effectiveness of your GIS mapping projects, making them more valuable for environmental coordination and decision-making.

How to Display GIS Mapping Skills on Your Resume

2. AutoCAD

AutoCAD is a computer-aided design (CAD) software used for creating precise 2D and 3D drawings and models, essential in planning, designing, and managing environmental projects and systems.

Why It's Important

AutoCAD is crucial for an Environmental Coordinator as it enables precise planning and modeling of environmental projects, facilitates the accurate mapping of natural resources, and aids in the effective design of sustainable solutions, ensuring compliance with environmental regulations and standards.

How to Improve AutoCAD Skills

To enhance AutoCAD for an Environmental Coordinator, focus on integrating sustainability-focused plugins and tools that streamline environmental planning and analysis.

1. Utilize EcoDesigner: This plugin EcoDesigner helps in analyzing environmental impacts and energy performance of designs directly within AutoCAD.
2. Adopt Green Building Studio: Autodesk’s Green Building Studio can facilitate energy-efficient building design through climate analysis and energy cost estimation.
3. Leverage CAD Standards: Implement and maintain consistent CAD standards specific to environmental management to streamline workflow and improve data quality.
4. Incorporate GIS Integration: Enhance environmental context in your designs by integrating GIS data ArcGIS for AutoCAD for geographical and spatial analysis.
5. Explore Sustainable Materials Libraries: Access and incorporate sustainable materials into your designs through Autodesk’s Material Library, ensuring environmentally friendly choices.

By integrating these tools and practices, Environmental Coordinators can significantly improve the sustainability and efficiency of their AutoCAD projects.

How to Display AutoCAD Skills on Your Resume

3. Sustainability Reporting

Sustainability Reporting is the practice of disclosing an organization's environmental, social, and governance (ESG) performance and impacts to stakeholders, helping to demonstrate commitment to sustainable development and to identify areas for improvement.

Why It's Important

Sustainability reporting is essential for an Environmental Coordinator as it provides a transparent mechanism for measuring, managing, and communicating the organization's environmental impacts. It aids in identifying improvement areas, fostering accountability, and demonstrating commitment to environmental stewardship to stakeholders.

How to Improve Sustainability Reporting Skills

Improving sustainability reporting involves several concise steps, focusing on enhancing accuracy, transparency, and stakeholder engagement. As an Environmental Coordinator, consider the following strategies:

1. Set Clear Goals: Establish specific, measurable objectives aligned with international standards like the Global Reporting Initiative (GRI) or the Sustainability Accounting Standards Board (SASB).

2. Engage Stakeholders: Actively involve stakeholders (employees, customers, investors) through surveys or meetings to understand their sustainability concerns and priorities. This approach ensures your reporting is relevant and valuable.

3. Collect Data Systematically: Implement robust data collection and management systems. Utilize tools like ISO 14001:2015 for environmental management to ensure data accuracy and reliability.

4. Use Technology: Leverage technology for efficient data gathering and analysis. Software solutions like Enviance or SAP Sustainability Control Tower can streamline the process.

5. Report Transparently: Ensure your reports are honest, clear, and reflective of both achievements and areas for improvement. Transparency builds trust with your stakeholders.

6. Third-Party Verification: Consider having your reports audited by a third party to validate your data and processes. This enhances credibility and stakeholder confidence.

7. Continuous Improvement: Treat each report as an opportunity for improvement. Analyze trends, set new goals, and adjust strategies accordingly.

8. Educate and Communicate: Use the sustainability report as an educational tool for both internal and external stakeholders. Clearly communicate your efforts and achievements through various channels.

By following these steps, you'll enhance the effectiveness of your sustainability reporting, contributing to a more sustainable and responsible business practice.

How to Display Sustainability Reporting Skills on Your Resume

4. Environmental Compliance

Environmental Compliance involves ensuring that an organization adheres to external environmental laws, regulations, and standards, as well as internal policies aimed at minimizing its impact on the environment. An Environmental Coordinator plays a key role in monitoring, managing, and improving environmental performance to meet these compliance requirements.

Why It's Important

Environmental compliance is crucial because it ensures that organizations adhere to laws and regulations designed to protect the environment. This prevents harm to ecosystems, reduces pollution, and promotes sustainable practices, safeguarding public health and the planet for future generations. For an Environmental Coordinator, it is essential for mitigating legal risks, enhancing operational efficiency, and upholding the organization’s reputation.

How to Improve Environmental Compliance Skills

Improving Environmental Compliance involves a systematic approach to ensure that environmental regulations and standards are met. As an Environmental Coordinator, consider the following concise strategies:

1. Stay Informed: Regularly update yourself on local, state, and federal environmental regulations. Environmental Protection Agency (EPA) is a valuable resource for U.S. regulations.

2. Conduct Audits: Implement regular environmental audits to assess compliance with laws and identify areas for improvement. The International Organization for Standardization (ISO) provides guidelines for environmental management systems.

3. Employee Training: Ensure all employees are aware of compliance requirements and their roles in maintaining them. Tailor training programs to meet your organization's needs.

4. Develop an EMS: Establish an Environmental Management System (EMS) that outlines procedures for achieving and maintaining compliance. ISO 14001 is a widely recognized standard for creating an effective EMS.

5. Engage Stakeholders: Involve employees, suppliers, and the community in your environmental efforts. This promotes a culture of compliance and environmental responsibility.

6. Utilize Technology: Adopt environmental compliance software to track regulations, manage documents, and report emissions. This streamlines compliance efforts and reduces the risk of non-compliance.

7. Continuous Improvement: Regularly review and improve your environmental policies and practices. This proactive approach ensures ongoing compliance and environmental stewardship.

By following these steps, an Environmental Coordinator can significantly enhance their organization's environmental compliance and contribute to a more sustainable future.

How to Display Environmental Compliance Skills on Your Resume

5. Waste Management

Waste Management refers to the collection, transportation, processing, recycling, and disposal of waste materials in a manner that reduces their impact on the environment and human health.

Why It's Important

Waste Management is crucial for reducing pollution, conserving resources, and maintaining ecological balance, ensuring a healthier environment and sustainable future.

How to Improve Waste Management Skills

Improving waste management involves a multifaceted approach that focuses on reducing waste generation, enhancing recycling efforts, and ensuring proper disposal of waste. As an Environmental Coordinator, consider the following strategies:

1. Conduct a Waste Audit: Identify the types of waste generated and opportunities for reduction. This helps in formulating targeted strategies. EPA Guide on Waste Audits.

2. Implement 3Rs: Prioritize the principles of Reduce, Reuse, and Recycle to minimize waste. Encourage the use of reusable materials and establish comprehensive recycling programs. Reduce, Reuse, Recycle.

3. Educate and Engage: Educate employees or community members about the importance of waste management and how they can contribute. Engagement programs can significantly improve participation rates. WasteWise Program.

4. Composting: Promote composting of organic waste, reducing landfill use and returning valuable nutrients to the soil. Composting at Home.

5. Hazardous Waste Management: Ensure proper disposal of hazardous waste to prevent environmental contamination. Implement programs for e-waste, batteries, and chemicals. Hazardous Waste Management.

6. Partner with Waste Management Services: Collaborate with professional waste management services that employ sustainable practices. This can enhance efficiency and ensure compliance with regulations. Sustainable Materials Management.

7. Monitor and Report: Regularly monitor waste management practices and report progress. This helps in assessing the effectiveness of implemented strategies and identifying areas for improvement. Tracking and Reporting Environmental Performance.

By adopting these strategies, Environmental Coordinators can significantly improve waste management practices, contributing to environmental sustainability and compliance with regulatory requirements.

How to Display Waste Management Skills on Your Resume

6. Water Quality Analysis

Water Quality Analysis involves testing and evaluating the chemical, physical, and biological characteristics of water to ensure it meets safety and quality standards for its intended use, such as drinking, recreation, or ecosystem support. This process is crucial for environmental coordinators to identify pollution sources, assess ecosystem health, and guide water management and conservation strategies.

Why It's Important

Water quality analysis is crucial for ensuring the safety and health of ecosystems and human populations by identifying contaminants, assessing compliance with environmental regulations, and guiding the implementation of pollution control and water management strategies.

How to Improve Water Quality Analysis Skills

Improving water quality analysis involves a multi-faceted approach focusing on both prevention and continuous monitoring. As an Environmental Coordinator, consider the following strategies:

1. Regular Monitoring: Implement a routine water sampling and analysis program to continuously monitor for pollutants. Utilize EPA guidelines for standards and methods.

2. Pollution Prevention: Work on identifying and mitigating sources of pollution. This includes industrial discharges, agricultural runoff, and urban runoff. Strategies can be found through the Water Pollution Prevention and Control guide by the EPA.

3. Community Engagement: Educate and engage the community in water conservation practices. Resources for community programs are available at the WaterSense page by the EPA.

4. Technology and Innovation: Invest in and adopt innovative water treatment technologies. The Water Research Foundation offers insights into cutting-edge research and technology.

5. Collaboration: Collaborate with local government, non-profits, and industry to develop comprehensive water quality improvement plans. The Water Environment Federation provides resources for professional collaboration.

6. Policy and Regulation Compliance: Ensure compliance with local, state, and federal water quality regulations, and work towards exceeding these standards when possible. The Safe Drinking Water Act (SDWA) is a key federal law to understand.

7. Data Analysis and Reporting: Use data analysis tools to interpret water quality data and make informed decisions. Report findings to relevant stakeholders and use the data to advocate for necessary changes or interventions.

By implementing these strategies and utilizing the resources provided, an Environmental Coordinator can significantly contribute to the improvement of water quality analysis.

How to Display Water Quality Analysis Skills on Your Resume

7. ISO 14001

ISO 14001 is an international standard that specifies requirements for an effective environmental management system (EMS), enabling organizations to enhance their environmental performance, fulfill compliance obligations, and achieve environmental objectives.

Why It's Important

ISO 14001 is important because it provides a framework for organizations to establish an effective environmental management system (EMS), ensuring compliance with regulations, reducing environmental impacts, and improving sustainability performance—key responsibilities for an Environmental Coordinator.

How to Improve ISO 14001 Skills

Improving ISO 14001, the international standard for Environmental Management Systems (EMS), involves the continuous enhancement of environmental performance. As an Environmental Coordinator, you can follow these concise steps to improve your organization's ISO 14001 compliance:

1. Gap Analysis: Start with a gap analysis to identify areas where your EMS could be strengthened or is not fully compliant with ISO 14001 requirements.

2. Employee Engagement: Foster employee involvement in environmental initiatives through training and awareness programs to ensure they understand their role in meeting ISO 14001 standards.

3. Continuous Improvement: Implement a Plan-Do-Check-Act (PDCA) cycle to continuously improve environmental performance. This involves planning for environmental objectives, implementing those plans, monitoring and measuring if objectives are met, and acting on what you have learned.

4. Legal Compliance: Regularly review and update your compliance with applicable environmental laws and regulations to ensure ongoing adherence to legal requirements.

5. Performance Indicators: Develop and monitor key performance indicators (KPIs) that are relevant to your environmental aspects and impacts, objectives, and targets to measure progress.

6. Management Review: Conduct periodic management reviews of the EMS to ensure its continuing suitability, adequacy, and effectiveness in light of changing conditions and information.

7. External Communication: Engage with stakeholders and the public about your environmental performance and initiatives, enhancing transparency and trust.

8. Supplier Management: Work with your supply chain to ensure they also meet environmental standards, thereby reducing your environmental footprint.

9. Certification and Auditing: Consider regular external audits from certified bodies to identify areas for improvement and ensure compliance with the standard.

10. Technology and Innovation: Explore new technologies and practices that can reduce your environmental impact and improve efficiency.

By focusing on these areas, you can enhance your organization’s ISO 14001 EMS, leading to better environmental outcomes, improved compliance, and enhanced corporate reputation.

How to Display ISO 14001 Skills on Your Resume

8. Regulatory Knowledge

Regulatory Knowledge, in the context of an Environmental Coordinator, refers to a comprehensive understanding of local, regional, and national environmental laws, regulations, and guidelines that govern environmental protection and compliance. This includes awareness of permitting processes, reporting requirements, and standards for pollution control, waste management, and conservation efforts relevant to their organization's operations.

Why It's Important

Regulatory knowledge is crucial for an Environmental Coordinator as it ensures compliance with laws and standards, preventing legal penalties and environmental harm, while fostering sustainable and ethical practices.

How to Improve Regulatory Knowledge Skills

Improving regulatory knowledge as an Environmental Coordinator involves staying current with environmental laws, regulations, and guidelines to ensure compliance and promote sustainable practices. Here are concise steps to enhance your regulatory knowledge:

1. Engage in Continuous Learning: Participate in webinars, workshops, and conferences focused on environmental regulations. Organizations like the Environmental Protection Agency (EPA) and National Environmental Health Association (NEHA) offer resources and events.

2. Subscribe to Newsletters and Journals: Receive updates from reputable sources such as the Environmental Law Institute (ELI) and Journal of Environmental Management.

3. Utilize Government Resources: Refer to government websites for the latest in environmental regulations. The EPA and Occupational Safety and Health Administration (OSHA) are key resources.

4. Join Professional Networks: Become a member of environmental organizations or forums such as the National Association of Environmental Professionals (NAEP) to network and share knowledge.

5. Practice Regular Review: Regularly review and update your knowledge of local, state, and federal environmental regulations applicable to your sector.

6. Educational Courses: Enroll in courses from accredited institutions or online platforms like Coursera and edX that offer specialized programs in environmental law and policy.

By integrating these strategies, you can maintain and improve your regulatory knowledge, ensuring your organization's compliance with environmental standards and contributing to sustainable environmental management.

How to Display Regulatory Knowledge Skills on Your Resume

9. Ecosystem Management

Ecosystem management is a holistic approach to natural resource management that aims to sustain the health, diversity, and productivity of entire ecosystems for current and future generations by considering ecological, social, and economic factors in decision-making processes.

Why It's Important

Ecosystem management is crucial because it ensures the sustainable use and conservation of natural resources, maintains biodiversity, and supports the health and resilience of ecosystems. This approach enables environmental coordinators to balance ecological, social, and economic needs, leading to the long-term well-being of both the environment and human communities.

How to Improve Ecosystem Management Skills

Improving ecosystem management involves a multifaceted approach that integrates scientific knowledge with community involvement to sustain and restore ecosystems. Here are concise strategies for an Environmental Coordinator to enhance ecosystem management:

1. Adopt Adaptive Management: Utilize an adaptive management approach that allows for flexible decision-making based on the outcomes of actions and ongoing monitoring.

2. Promote Biodiversity: Implement strategies to protect biodiversity, such as creating protected areas and restoring habitats, which help ecosystems resist and recover from disturbances.

3. Engage Stakeholders: Foster strong community engagement and participation in ecosystem management plans to ensure local knowledge and values are incorporated.

4. Integrate Ecosystem Services: Recognize and incorporate the value of ecosystem services in planning and development projects to support sustainable land-use decisions.

5. Enhance Ecological Connectivity: Work on restoring ecological connectivity through the establishment of wildlife corridors and landscape linkages to support species migration and genetic flow.

6. Implement Environmental Education: Develop and support environmental education programs to raise awareness about the importance of ecosystem conservation and sustainable practices among the public and policymakers.

7. Leverage Technology and Data: Use modern technologies and data analytics for ecosystem monitoring to detect changes, assess ecosystem health, and inform management actions promptly.

By embracing these strategies, Environmental Coordinators can effectively contribute to the resilience and sustainability of ecosystems, ensuring their long-term health and functionality for future generations.

How to Display Ecosystem Management Skills on Your Resume

10. Renewable Energy Systems

Renewable Energy Systems refer to energy generation methods that utilize naturally replenishing sources such as sunlight, wind, water, and geothermal heat. These systems aim to provide sustainable, clean energy while minimizing environmental impact, aligning with the goals of reducing carbon emissions and conserving natural resources.

Why It's Important

Renewable Energy Systems are crucial as they significantly reduce carbon emissions and reliance on fossil fuels, helping mitigate climate change and promote sustainable resource use, essential goals for any Environmental Coordinator committed to protecting and preserving the environment.

How to Improve Renewable Energy Systems Skills

Improving renewable energy systems is crucial for enhancing efficiency, reliability, and sustainability. Here are concise strategies tailored for an Environmental Coordinator:

1. Incorporate Smart Grid Technologies: Implement smart grid solutions to enhance the efficiency and reliability of renewable energy systems. Smart Grids can facilitate better integration of renewable sources, improve demand response, and ensure a stable energy supply.

2. Increase Energy Storage Capacity: Invest in advanced energy storage solutions to address the intermittency of renewable sources. Energy Storage Technologies like batteries and pumped hydro storage can help store excess energy for use during peak demand periods or when renewable generation is low.

3. Enhance Energy Efficiency: Focus on improving energy efficiency across all sectors to reduce overall energy demand. Implementing Energy Efficiency Measures can lower the strain on renewable energy systems and contribute to a more sustainable energy landscape.

4. Foster Research and Development: Support R&D efforts aimed at advancing renewable energy technologies. Continuous innovation in areas such as Photovoltaic (PV) Technology and wind turbine design can lead to more efficient and cost-effective renewable energy solutions.

5. Promote Policy and Financial Incentives: Advocate for policies and incentives that encourage the adoption of renewable energy. Government and private sector incentives can accelerate the deployment of renewable technologies through mechanisms like Feed-in Tariffs and Renewable Energy Certificates (RECs).

6. Enhance Public Awareness and Education: Increase public awareness and education regarding the benefits of renewable energy. Engaging communities through Renewable Energy Education Programs can foster a culture of sustainability and encourage the adoption of renewable technologies.

By focusing on these strategies, an Environmental Coordinator can significantly contribute to the improvement and expansion of renewable energy systems, paving the way for a more sustainable and resilient energy future.

How to Display Renewable Energy Systems Skills on Your Resume

11. Carbon Footprinting

Carbon footprinting is the process of measuring the total greenhouse gas emissions caused directly or indirectly by an individual, organization, event, or product, expressed as carbon dioxide equivalent. It is a critical tool for Environmental Coordinators to assess and manage their entity's environmental impact, guiding strategies for reduction and sustainability.

Why It's Important

Carbon footprinting is important because it quantifies the greenhouse gas emissions of activities or organizations, enabling targeted strategies for reducing environmental impact and contributing to global efforts against climate change.

How to Improve Carbon Footprinting Skills

Improving carbon footprinting involves systematically assessing and reducing greenhouse gas emissions related to activities, products, or services. Here are concise steps tailored for an Environmental Coordinator:

1. Baseline Assessment: Establish a clear baseline by quantifying current emissions using tools like the GHG Protocol, ensuring comprehensive coverage across Scopes 1, 2, and 3.

2. Data Quality Improvement: Enhance the accuracy of data collection methods. Utilize software such as SimaPro for life cycle analysis and Carbon Footprint for straightforward carbon calculations.

3. Reduction Strategies: Implement reduction measures, focusing on energy efficiency, renewable energy adoption, and sustainable procurement. Resources like the Energy Star Portfolio Manager can guide energy management.

4. Employee Engagement: Foster a culture of sustainability within the organization. Tools like EarthCheck can help engage staff in sustainability practices.

5. Offset Remaining Emissions: Invest in high-quality carbon offset projects, thoroughly vetted platforms like Gold Standard ensure credibility.

6. Continuous Monitoring and Reporting: Regularly review and report progress using frameworks like the CDP, which enhances transparency and identifies areas for further improvement.

7. Stakeholder Collaboration: Engage with suppliers, customers, and partners to extend carbon footprint reduction efforts beyond organizational boundaries, leveraging platforms such as Science Based Targets for collective goal setting.

By systematically applying these steps, Environmental Coordinators can significantly improve their organization's carbon footprinting efforts, contributing to global sustainability goals.

How to Display Carbon Footprinting Skills on Your Resume

12. Environmental Impact Assessment

Environmental Impact Assessment (EIA) is a process used to evaluate the environmental effects of a proposed project or development, including its potential impact on the environment, wildlife, and human health. It aims to minimize adverse effects before they occur by identifying, predicting, and assessing potential environmental impacts and proposing mitigation measures. As an Environmental Coordinator, the EIA serves as a crucial tool for ensuring sustainable project planning and decision-making by integrating environmental considerations into the early stages of project development.

Why It's Important

Environmental Impact Assessment (EIA) is crucial as it enables Environmental Coordinators to identify, predict, and mitigate the adverse environmental effects of proposed projects before they proceed. This ensures sustainable development by safeguarding the environment and public health.

How to Improve Environmental Impact Assessment Skills

Improving Environmental Impact Assessment (EIA) involves a multifaceted approach that encompasses enhancing methodological frameworks, integrating stakeholder engagement, and leveraging technology. Here's a concise guide:

1. Adopt Best Practices and Standards: Continuously update EIA methodologies with international best practices and standards, ensuring comprehensive environmental evaluations. The International Association for Impact Assessment (IAIA) provides resources and guidelines for best practices in EIA (IAIA Resources).

2. Stakeholder Engagement: Enhance participatory approaches by actively involving all stakeholders, including local communities, in the EIA process. This ensures diverse perspectives are considered, enhancing the assessment's thoroughness and acceptability. The World Bank offers insights into effective stakeholder engagement (World Bank Stakeholder Engagement).

3. Incorporate Technology: Utilize Geographic Information Systems (GIS) and remote sensing for accurate data collection and analysis, improving the reliability of environmental impact predictions. The Environmental Systems Research Institute (Esri) offers solutions for environmental management (Esri GIS for Environmental Management).

4. Cumulative Impact Assessment: Go beyond project-specific assessments to consider cumulative environmental impacts over time and space. This approach provides a broader understanding of environmental consequences. The U.S. Environmental Protection Agency (EPA) discusses cumulative impact assessments (EPA Cumulative Impact Assessment).

5. Continuous Learning and Training: Ensure that EIA professionals are up-to-date with the latest methodologies, legal requirements, and technologies through ongoing education and training. The IAIA offers training and professional development opportunities (IAIA Training).

6. Integrate Climate Change Considerations: Acknowledge and assess the potential impacts of climate change on projects and vice versa, incorporating mitigation and adaptation strategies into the EIA process. The United Nations Environment Programme (UNEP) provides resources on integrating climate change into EIA (UNEP Climate Change Resources).

7. Quality Control and Peer Review: Implement rigorous quality control measures and peer reviews to ensure the accuracy, completeness, and objectivity of EIA reports. This enhances the credibility of the assessment process.

By focusing on these areas, Environmental Coordinators can significantly improve the effectiveness and reliability of Environmental Impact Assessments, contributing to more sustainable project outcomes.

How to Display Environmental Impact Assessment Skills on Your Resume