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12 Dealer Skills: Definition and Examples

In the business world, the term "dealer" can have a few different meanings. In some cases, it refers to someone who is in charge of selling goods or services. In other cases, it refers to someone who is responsible for negotiating deals between two parties. Regardless of the specific definition, there are certain skills that all dealers should possess. These skills include the ability to communicate effectively, the ability to negotiate, and the ability to close a deal. In this article, we will provide a brief overview of each of these skills. We will also offer a few tips on how to improve your dealer skills.

Dealer Resume Example
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Dealer Skills

Customer service

Customer service is the act of providing support to customers before, during, and after they purchase a product or service. It can include everything from answering customer questions to handling complaints to providing refunds.

You need customer service skills in order to be able to effectively communicate with customers, understand their needs, and provide them with the help they need. Good customer service can make the difference between a satisfied customer who will come back again and a dissatisfied customer who will never return.


The skill for dealer: sales is the ability to sell products or services to customers. This skill is important because it allows businesses to generate revenue and grow. Without sales, businesses would not be able to survive.


The ability to communicate effectively is essential for any dealer. They need to be able to explain the rules of the game to players, answer any questions they may have, and provide instructions when necessary. Additionally, dealers must be able to maintain a polite and professional demeanor at all times.


The ability to use computers is becoming increasingly important in the world of work. Many jobs now require at least basic computer skills, and those who have more advanced skills are often able to command higher salaries. As a dealer, you will need to be able to use computers to keep track of inventory, process orders, and communicate with customers.


The math skill for dealers is important because it allows them to calculate payouts and make change quickly and accurately. They also need to be able to keep track of the game and know when to shuffle and deal cards.

Cash handling

Cash handling is the process of receiving, counting, and dispensing money. This skill is important for dealers because they need to be able to accurately handle large amounts of money and provide change to customers.

People skills

People skills are the ability to interact with others in a way that is positive and productive. This can include things like active listening, communication, and empathy. As a dealer, you need people skills in order to build rapport with customers and create a positive experience for them.


The ability to multitask is an important skill for dealers, as they are often required to handle multiple tasks at the same time. This can include dealing cards, handling chips, and keeping track of bets. Multitasking allows dealers to keep the game moving smoothly and efficiently, while also ensuring that all players are getting the attention they need.

Problem solving

Dealers need problem solving skills because they are often required to solve problems that arise during games. They need to be able to think quickly and come up with solutions that will work for the players and the casino.

Detail oriented

Detail oriented means being able to pay attention to small details and remember them. This is important for dealers because they need to be able to keep track of the cards that have been played and know what is left in the deck.


Organized is a skill that is needed for a dealer because they need to be able to keep track of the cards that have been played and the ones that are left in the deck. This way, they can make sure that the game is fair and that everyone has an equal chance of winning.

Able to work under pressure

The ability to work under pressure is a skill that is needed in order to be a successful dealer. This is because when working in a casino, there are often high stakes and intense situations. Therefore, it is important to be able to remain calm and focused in order to make the best decisions possible.

How to improve dealer skills

In order to improve dealer skills, one must first understand what skills are required of a dealer. Then, practice and learn these skills so that they can be performed confidently and accurately in a live casino setting.

The most important skill for a dealer is the ability to shuffle and deal cards quickly and correctly. This requires good manual dexterity and an understanding of the various card games. Dealers must also be able to keep track of the bets being made by the players and pay out winnings accordingly. They must also be able to handle customer complaints in a professional manner.

In order to become a good dealer, it is important to first get some experience dealing cards in a casual setting such as at home with family or friends. This will help develop the basic skills needed for dealing. Once these skills have been mastered, it is then time to start practicing in a more formal setting such as at a casino school or by working as a dealer in training at a live casino.

It is important to remember that dealers are not robots and mistakes will happen from time to time. The key is to learn from these mistakes and not let them affect your confidence or ability to perform your job correctly. If a mistake does happen, apologize to the affected player(s) and move on.

One of the best ways to improve dealer skills is by attending dealer training courses offered by many casinos. These courses cover all aspects of being a dealer including game rules, shuffling and dealing techniques, payouts, and customer service. Many of these courses also include hands-on training so that students can get real-life experience dealing with customers and other dealers.

In addition to taking dealer training courses, it is also important to stay up-to-date on all the latest news and changes in the casino industry. This can be done by reading industry publications, attending trade shows, or taking part in online forums and discussion groups. By staying informed, dealers will be able to better serve their customers and keep up with the competition.

How to highlight dealer skills

As a dealer, you will need to be able to quickly assess the value of cards and place bets accordingly. You will also need to be able to keep track of the pot size and payouts. Payouts are usually based on the number of players and the amount of money in the pot.

On a resume

In order to highlight your skills as a Dealer on a resume, you should include any relevant experience that you have in the field, as well as any special training or certification that you may have. You should also highlight any customer service skills that you possess, as this is a key component of the job.

In a cover letter

In your cover letter, be sure to highlight your skills as a Dealer. Include your experience dealing cards and other casino games, as well as your customer service skills. Mention any special training or certifications you have that make you especially qualified for the job. Be sure to emphasize your friendly and outgoing personality, as this is an important trait for a successful Dealer.

During an interview

In order to highlight your skills as a Dealer during an interview, you should first assess what the interviewer is looking for. Are they looking for customer service skills? Sales skills? Communication skills? Once you have determined what the interviewer is looking for, you can then focus on highlighting your specific skills in that area. For example, if the interviewer is looking for customer service skills, you might want to highlight a time when you went above and beyond to help a customer or solve a problem. If they are looking for sales skills, you might want to highlight a time when you closed a big deal or overcame a difficult objection. By focusing on the specific skills that the interviewer is looking for, you will be able to more effectively highlight your skills as a Dealer.