Top 12 CRM Developer Skills to Put on Your Resume

In today's hiring climate, standing out as a CRM developer takes more than syntax and toolboxes. You need technical depth, sharp judgment, and people sense. Showcasing the right CRM developer skills on your resume signals you can steward customer data, shape thoughtful experiences, and push better business outcomes.

CRM Developer Skills

1. Salesforce
2. Dynamics 365
3. Apex
4. Visualforce
5. Power Apps
6. JavaScript
7. SQL
8. Lightning Web Components (LWC)
9. REST APIs
10. Git
11. Microsoft Azure
12. Power BI

1. Salesforce

Salesforce is a cloud CRM platform that centralizes sales, service, marketing, and analytics while letting teams extend and tailor the system to fit real processes.

Why It's Important

For a CRM developer, Salesforce is a full-stack playground: configurable data models, declarative tools, and programmable layers (Apex, LWC) that combine to deliver secure, scalable customer solutions.

How to Improve Salesforce Skills

Level up by leaning into platform-native patterns and modern tooling:

1. Adopt Apex and Lightning Web Components best practices; keep code bulk-safe, testable, and limit-hitting aware.

2. Work with Salesforce DX, scratch orgs, and unlocked packages to bring version control and repeatable builds to life.

3. Wire up CI/CD with GitHub Actions, Azure DevOps, or Copado; run tests, static analysis, and deploy in small, safe steps.

4. Design clean interfaces with the Lightning Design System; prioritize accessibility and performance.

5. Track the triannual releases (Spring, Summer, Winter). Prototype new features in sandboxes early.

6. Swap ideas in the Trailblazer community and sharpen skills with Trailhead hands-on modules.

Consistent practice and feedback loops will compound your impact on any Salesforce program.

How to Display Salesforce Skills on Your Resume

2. Dynamics 365

Dynamics 365 blends CRM and ERP apps across sales, service, marketing, and operations, anchored by Dataverse and tight ties to the Microsoft ecosystem.

Why It's Important

It gives CRM developers a flexible, integrated foundation to craft tailored solutions with security, analytics, and low-code plus pro-code extensibility baked in.

How to Improve Dynamics 365 Skills

Build depth across platform layers:

1. Get comfortable with the SDK, Dataverse, and solution layering. Clean ALM prevents tangled customizations.

2. Shape tables, columns, and model-driven apps with Power Apps; standardize naming and metadata.

3. Automate with Power Automate flows; favor asynchronous patterns for throughput and resilience.

4. Tune performance: index wisely, trim payloads, cache where sensible, and profile queries.

5. Study release wave plans regularly; new platform features often replace custom code.

6. Learn from community discussions and proven patterns shared by other practitioners.

How to Display Dynamics 365 Skills on Your Resume

3. Apex

Apex is Salesforce’s server-side language for implementing business logic, transactions, and integrations directly on platform.

Why It's Important

It unlocks fine-grained control: complex automation, secure data operations, and event-driven processes built right alongside your org’s data.

How to Improve Apex Skills

Sharpen both syntax and strategy:

1. Master governor limits and bulk patterns. Think lists, maps, and queueable/async jobs.

2. Write tests that matter: high coverage, realistic data, assertions that guard behavior.

3. Adopt enterprise patterns (service, selector, unit of work) to keep code tidy and testable.

4. Explore platform events, Change Data Capture, and asynchronous processing for scale.

5. Review release notes, experiment in scratch orgs, and refactor when new features simplify old code.

6. Request code reviews and study exemplary open-source packages for style and structure.

How to Display Apex Skills on Your Resume

4. Visualforce

Visualforce is Salesforce’s server-rendered UI framework. It still matters for legacy pages and edge cases where standard or Lightning experiences don’t suffice.

Why It's Important

Many orgs run critical screens on Visualforce. A developer who can stabilize, secure, and, when proper, modernize them saves headaches and risk.

How to Improve Visualforce Skills

Focus on stability and speed:

1. Prefer standard controllers and extensions when they fit. Less code, fewer surprises.

2. Trim viewstate aggressively: cache, transient fields, and minimal component trees.

3. Keep SOQL selective and scoped; paginate results instead of flooding the page.

4. Use SLDS for styling; load JavaScript and CSS thoughtfully to keep pages light.

5. Enforce CRUD/FLS/sharing in Apex and the UI. Accessibility matters—follow ARIA and WCAG guidance.

6. Measure with browser dev tools and the Developer Console; fix the bottlenecks you find.

How to Display Visualforce Skills on Your Resume

5. Power Apps

Power Apps (formerly PowerApps) enables rapid app building on Microsoft’s platform—model-driven and canvas apps that plug into Dataverse and beyond.

Why It's Important

It speeds delivery. CRM developers blend low-code with pro-code, integrate data, and ship features fast without sacrificing governance.

How to Improve Power Apps Skills

Make the platform work for you:

1. Model data carefully in Dataverse; enforce relationships, ownership, and security roles up front.

2. Start from templates when they fit; componentize repeated UI and logic.

3. Automate flows with Power Automate; choose triggers and retries that tolerate spikes.

4. Use the Power Apps Component Framework for polished, reusable controls.

5. Profile performance: delegation limits, network calls, image sizes, and formula complexity.

6. Adopt ALM: solutions, environments, pipelines, and deployment gates.

7. Track platform updates and learn from the community’s patterns and pitfalls.

How to Display Power Apps Skills on Your Resume

6. JavaScript

JavaScript brings CRM interfaces to life—validation, interactivity, and real-time polish across web components and custom pages.

Why It's Important

It’s the glue for rich experiences and the muscle behind modern UI layers, both in Salesforce LWCs and Dynamics client scripting.

How to Improve JavaScript Skills

Build breadth, then sharpen:

1. Know the core: closures, prototypes, modules, promises, async/await, and modern ES features.

2. Learn a framework deeply (React, Vue, or native web components) and understand when vanilla wins.

3. Study patterns: pub/sub, debouncing, memoization, and state management suited to your CRM.

4. Write clean code: types (TypeScript helps), lint rules, small functions, and meaningful tests.

5. Chase performance: minimize reflows, batch DOM updates, lazy-load heavy bits, and cache smartly.

6. Understand the CRM SDK constraints—security context, events, and supported APIs.

How to Display JavaScript Skills on Your Resume

7. SQL

SQL is the lingua franca of relational data. CRM developers use it across data warehouses, integrations, BI models, and operational stores.

Why It's Important

You’ll query, transform, and safeguard customer data. Clean, performant SQL underpins accurate reports and quick-loading analytics.

How to Improve SQL Skills

Turn theory into muscle memory:

1. Nail the foundations: joins, window functions, CTEs, constraints, and normalization vs. pragmatism.

2. Practice with real datasets and messy edge cases—nulls, duplicates, late-arriving facts.

3. Study your CRM’s shape: Dataverse, Salesforce (SOQL/SOSL differences), and any staging schemas.

4. Tune queries: proper indexing, selective predicates, smaller result sets, and sane pagination.

5. Read execution plans; spot scans, spills, and bad cardinality estimates quickly.

6. Use stored procedures and functions where ops teams approve; standardize parameterization and security.

7. Share knowledge in SQL communities and keep refining style guides with your team.

How to Display SQL Skills on Your Resume

8. Lightning Web Components (LWC)

LWC is Salesforce’s modern web component framework for building fast, reusable UI on the Lightning Platform.

Why It's Important

It’s the standard for new Salesforce UI. Components are testable, performant, and align with web standards—ideal for maintainable CRM apps.

How to Improve Lightning Components Skills

Build with intent:

1. Use Lightning Data Service and wire adapters before custom Apex; fewer calls, safer CRUD/FLS.

2. Adopt event-driven designs and composition; keep components small and focused.

3. Cache wisely (storable actions, client state) and minimize network chatter.

4. Test with Jest and LWC test utilities; automate in CI for quick feedback.

5. Design for accessibility from the start; leverage SLDS tokens and patterns.

6. Profile rendering and data fetches; fix the slowest 10% first.

How to Display Lightning Components Skills on Your Resume

9. REST APIs

REST APIs let systems talk—create, read, update, delete—over HTTP with predictable contracts. CRM solutions hinge on these integrations.

Why It's Important

They unlock data flows between your CRM and the rest of the stack: marketing, billing, logistics, analytics—seamless and secure.

How to Improve REST APIs Skills

Make your APIs a pleasure to consume:

1. Use HTTP methods and status codes correctly; design resources that read naturally.

2. Version endpoints. Breaking changes happen—don’t break clients.

3. Secure with OAuth 2.0, JWTs, scopes, and least privilege; prefer HTTPS-only and strong secrets management.

4. Paginate, filter, and sort; cap payload sizes and compress responses.

5. Validate inputs and outputs strictly; schema-first with OpenAPI helps.

6. Document relentlessly, provide examples, and publish Postman collections.

7. Instrument with logging, tracing, and metrics; alert on latency, error spikes, and quota breaches.

8. Apply caching and rate limits to balance speed and fairness.

How to Display REST APIs Skills on Your Resume

10. Git

Git tracks code changes and powers collaborative development—reviews, branches, and clean releases.

Why It's Important

With many hands in the code, you need history, safety nets, and smooth paths to production. Git provides the rails.

How to Improve Git Skills

Turn your repo into a well-run project:

1. Pick a branching strategy (trunk-based or Git Flow) and stick to it.

2. Use commit messages that tell a story; rebase interactively to tidy history before merging.

3. Automate checks with pre-commit and pre-push hooks—linting, tests, type checks.

4. Know when to merge vs. rebase; avoid unnecessary conflicts and tangled histories.

5. Lean on pull requests for code review, templates for consistency, and required checks for quality.

6. Wire CI/CD to build, test, and deploy; keep pipelines fast so teams trust them.

7. Sign commits where policy requires; protect branches and use approvals wisely.

8. Create aliases for frequent commands to speed daily work.

How to Display Git Skills on Your Resume

11. Microsoft Azure

Azure is Microsoft’s cloud platform—compute, data, integration, AI—delivered from global data centers with tight Microsoft 365 and Dynamics ties.

Why It's Important

CRM developers tap Azure to scale workloads, integrate services, and secure data while keeping operations observable and controlled.

How to Improve Azure Skills

Build a practical toolkit:

1. Use Azure DevOps or GitHub Actions for CI/CD; treat environments as code and automate deployments.

2. Connect apps with Logic Apps and Power Automate for robust workflows without heavy custom code.

3. Adopt Azure Functions for serverless tasks; event-driven, cost-aware, and elastic.

4. Choose data stores deliberately: Azure SQL for relational workloads, Cosmos DB for global scale and flexible models.

5. Secure secrets in Azure Key Vault; authenticate with Managed Identities and Microsoft Entra ID (formerly Azure AD).

6. Observe with Azure Monitor and Application Insights; trace end-to-end across services.

7. Integrate at scale using Service Bus or Event Grid; decouple, retry, and dead-letter responsibly.

How to Display Azure Skills on Your Resume

12. Power BI

Power BI turns raw CRM data into interactive reports and dashboards that actually get read and used.

Why It's Important

Insight drives action. Power BI helps teams spot trends, measure outcomes, and make better decisions without waiting on exports.

How to Improve Power BI Skills

Get analytical and pragmatic:

1. Deepen DAX skills for robust measures and time intelligence; keep calculations performant and readable.

2. Shape data with Power Query; document transformations and handle incremental refresh thoughtfully.

3. Use the Dataverse and Dynamics connectors wisely; decide between DirectQuery and Import per dataset size and latency needs.

4. Design visuals with purpose; limit noise, highlight context, and add tooltips that inform.

5. Implement row-level security to respect CRM data boundaries.

6. Standardize themes, templates, and naming so reports feel consistent across the organization.

7. Follow monthly updates; prune custom visuals that bloat load times.

How to Display Power BI Skills on Your Resume