Top 12 Corporate Travel Consultant Skills to Put on Your Resume
In today's fast-moving corporate arena, travel consultants keep business travelers moving without friction. The right blend of systems knowledge, policy savvy, and calm-in-a-storm service turns chaos into clean itineraries and measurable savings. Sharpen these skills and your résumé reads stronger, your clients feel safer, and your days run smoother.
Corporate Travel Consultant Skills
- Sabre
- Amadeus
- Concur
- TripCase
- Negotiation
- Multitasking
- Problem-solving
- Customer Service
- Global Distribution Systems (GDS)
- Travel Arrangements
- Itinerary Planning
- Risk Management
1. Sabre
Sabre is a global travel platform used to shop, book, ticket, and manage corporate trips across air, hotel, and car—plus post-ticket servicing. Consultants lean on it for speed, content breadth, and workflow automation.
Why It's Important
Sabre anchors day-to-day fulfillment. Rich content, efficient commands, and tools like Sabre Red 360 help you find smart fares, handle exchanges fast, and keep itineraries tidy—exactly what corporate travelers and program managers expect.
How to Improve Sabre Skills
Go deeper than basic PNR building. Practice until keystrokes are muscle memory, then layer on advanced fare construction, schedule change handling, queue management, and scripting. Learn Sabre Red 360 shortcuts, automate repetitive steps with scripts, and stay current on new retailing content including NDC. Build a personal “playbook” of formats for common scenarios—voids, reissues, involuntary changes, and split tickets—so you can move briskly when it counts.
By tightening accuracy and velocity, you cut errors, trim handling time, and raise client trust.
How to Display Sabre Skills on Your Resume
2. Amadeus
Amadeus is a global distribution system powering search, pricing, booking, and servicing for air, hotel, rail, and car. Consultants use Selling Platform Connect and other modules to manage multi-leg, multi-policy corporate trips.
Why It's Important
It delivers broad, real-time content with strong fare rules, ancillaries, and after-sales tools. That means sharper pricing, fewer errors, and smoother traveler experiences.
How to Improve Amadeus Skills
Master core entries, then advance into cryptic speed, fare optimization, waiver handling, and disruption workflows. Configure smart profiles and templates. Learn queue automation and quality control rules. Keep up with retailing changes (including NDC offers) and practice handling exchanges and residuals quickly. Build a reference sheet of your most-used entries and keep it visible until it sticks.
How to Display Amadeus Skills on Your Resume
3. Concur
SAP Concur centralizes online booking, expense capture, approvals, and compliance into one platform. It ties policy, content, and reporting together so companies can see and control spend.
Why It's Important
Stronger adoption, cleaner data, and policy adherence. Travelers book faster, finance reconciles sooner, and program managers finally get real visibility.
How to Improve Concur Skills
Learn admin settings in detail—policy rules, approval flows, supplier priorities, and content sources. Tune profiles, unused ticket rules, and allowable fare classes. Enable mobile receipt capture and e-receipts. Use reporting dashboards to spot leakage, out-of-policy bookings, and savings opportunities, then tune configurations. Create a short, visual “how to book right” guide for travelers and a quick escalation path for exceptions.
How to Display Concur Skills on Your Resume
4. TripCase
TripCase is an itinerary management app from Sabre that consolidates trip details and pushes real-time updates. It keeps busy travelers informed and reachable.
Why It's Important
A single source of truth. Travelers see live gate changes and schedule alerts, while consultants maintain a clear view of what’s happening mid-trip.
How to Improve TripCase Skills
Ensure PNRs sync cleanly by checking fields and contacts. Turn on relevant notifications and test them. Encourage travelers to use the app for boarding passes, hotel details, and disruption alerts. Create clear guidance for when travelers should contact support versus handle minor updates themselves. Align TripCase with your agency workflows, so messages and changes don’t fall through the cracks.
How to Display TripCase Skills on Your Resume
5. Negotiation
Negotiation means striking agreements with airlines, hotels, car providers, and partners that fit a company’s travel patterns and budget—without sacrificing traveler experience.
Why It's Important
It’s the lever for lower rates, better amenities, and flexible terms. Savings show up in reports; goodwill shows up when trips go sideways and partners help fix them.
How to Improve Negotiation Skills
Walk in with data: city pairs, seasonality, cabin mix, and advance purchase patterns. Know the must-haves and the nice-to-haves. Build supplier relationships long before you need favors. Trade value—volume, market share, and payment terms—for improvements like waivers, last-room availability, and blackout relief. Be precise, patient, and ready with alternatives. After the ink dries, monitor performance and hold quarterly reviews so agreements keep delivering.
How to Display Negotiation Skills on Your Resume
6. Multitasking
In corporate travel, multitasking is real: juggling bookings, exchanges, hotel issues, visa timing, traveler questions, and policy checks—often all before lunch.
Why It's Important
Disruptions don’t queue politely. You need the mental switchgear to jump between tasks while protecting accuracy and service tone.
How to Improve Multitasking Skills
Prioritize ruthlessly: urgent safety first, then departures within 24 hours, then non-urgent changes. Time-box work with short focus sprints. Use checklists for high-risk tasks (reissues, refunds, ticketing deadlines). Automate where possible with scripts, queues, and templates. Keep your workspace clean—tabs, notes, and systems arranged the same way every time. Protect attention: mute non-critical alerts during complex exchanges. And take micro-breaks; a clear head is faster than frantic clicking.
How to Display Multitasking Skills on Your Resume
7. Problem-solving
Flights cancel. Weather snarls. Meetings shift. Problem-solving is the craft of turning disruptions into workable routes, protected seats, and calm travelers.
Why It's Important
It preserves productivity, controls costs, and keeps travelers loyal. One deft re-route can save a deal and a week of headaches.
How to Improve Problem-solving Skills
Prebuild scenarios: missed connections, mass cancellations, visa snafus, and schedule changes—then document your go-to options by carrier and route. Learn fare rules so you know when waivers are needed versus when a clean reissue will do. Keep a quick matrix of alternates by airport and alliance. Confirm before committing: verify availability, ticket validity, and downstream impacts (hotel, car, meetings). Communicate in plain, brief updates. After each incident, debrief what worked and adjust your playbook.
How to Display Problem-solving Skills on Your Resume
8. Customer Service
Customer service is attentive, timely, and human. It’s knowing the traveler, honoring the policy, and still finding a way to help.
Why It's Important
Great service reduces stress, raises adoption, and turns clients into long-term partners. Travelers remember who answered at 2 a.m.
How to Improve Customer Service Skills
Document traveler preferences and use them. Set clear response-time standards and meet them. Keep communications short, kind, and actionable. Offer proactive updates during disruptions. Create simple self-serve guides for common tasks and a visible escalation path for the tough ones. Ask for feedback, fix what’s broken, and close the loop so travelers see improvements.
How to Display Customer Service Skills on Your Resume
9. Global Distribution Systems (GDS)
GDS platforms connect agencies to live travel inventory and pricing. They power search, booking, ticketing, and servicing at corporate scale.
Why It's Important
They centralize content and enable policy control, quality checks, and automation. That’s how you deliver speed and consistency across hundreds of trips.
How to Improve Global Distribution Systems (GDS) Skills
Get fluent in cryptic and graphical modes. Learn quality-control queues, auto-ticketing rules, and remark standards. Track evolving retailing content (including NDC and direct connects) so you can source the right fare with the right ancillaries. Harden data security practices and respect privacy regulations like GDPR and CCPA. Standardize formats across your team to reduce handoff friction. Train regularly—new content and features roll in fast.
How to Display Global Distribution Systems (GDS) Skills on Your Resume
10. Travel Arrangements
Travel arrangements cover the full arc: policy-aware shopping, booking, ticketing, seats and bags, hotel and car, plus the downstream meeting and ground pieces.
Why It's Important
Done right, travelers arrive rested, on time, and within budget. Done poorly, costs balloon and meetings slip.
How to Improve Travel Arrangements Skills
Start with crystal-clear policy and preferreds. Build traveler profiles that actually reflect reality. Use tools that surface unused tickets, corporate rates, and negotiated amenities. Tag every booking with purpose codes for reporting. Confirm critical segments twice—air segments with tight connects, late arrivals to hotels, and international car pickups. Offer 24/7 support coverage and define who handles what after hours. After each trip, scan for fixable friction and close the loop with travelers.
How to Display Travel Arrangements Skills on Your Resume
11. Itinerary Planning
Itinerary planning weaves flights, hotels, ground, and meeting schedules into something humane and efficient. Less sprinting between terminals, more time where it matters.
Why It's Important
It protects time and energy. Smart sequencing lowers risk, curbs costs, and lifts traveler well-being.
How to Improve Itinerary Planning Skills
Map the purpose first—what must happen in each city and when—then build travel around it. Choose sane connect times and daylight arrivals where possible. Consider wellness: red-eye only when unavoidable, buffers after long-haul, and hotels near venues. Pre-book airport transfers for tight mornings. Keep plan B options ready if a flight segment fails. Validate visa, health, and entry requirements early. After the trip, gather feedback and adjust your patterns for the next one.
How to Display Itinerary Planning Skills on Your Resume
12. Risk Management
Risk management means spotting and softening the hazards around travel—health issues, weather, strikes, unrest, data exposure—and preparing clear responses.
Why It's Important
It safeguards people, budgets, and reputation. Duty of care isn’t optional, and travelers expect you to have their back.
How to Improve Risk Management Skills
Maintain live risk monitoring for key routes and destinations. Keep traveler contact details current and test alert channels. Define pre-trip approvals for higher-risk travel. Provide short safety briefings and practical guidance before departure. Establish a 24/7 escalation plan with roles, response timelines, and supplier contacts. Audit incidents quarterly, adjust policies, and track closure of action items. Protect data at every step—PII handling, payment security, and document storage need strict controls.
How to Display Risk Management Skills on Your Resume
