Top 12 Billing Specialist Skills to Put on Your Resume
A billing specialist’s resume turns heads when it shows sharp systems know-how, clean accuracy, and calm, human-first service chops. Spotlighting core strengths proves you can handle complex billing, tame messy data, and speed up cash flow while keeping customers steady and satisfied.
Billing Specialist Skills
- QuickBooks
- Excel
- SAP
- Oracle Financials
- Salesforce
- ICD-10
- CPT Coding
- HIPAA Compliance
- Accounts Receivable
- Medical Billing
- Zoho Books
- Xero
1. QuickBooks
QuickBooks is accounting software that tracks sales, expenses, invoices, payments, and core bookkeeping, giving billing specialists a fast lane for day-to-day billing and receivables.
Why It's Important
It tightens invoicing, speeds collections, and keeps records consistent, which means fewer mistakes and cleaner financials.
How to Improve QuickBooks Skills
Automate recurring billing: Set schedules for repeat invoices and late fees so nothing slips.
Use classes, locations, and custom fields: Tag invoices to segment revenue and report clearly.
Turn on payment reminders: Gentle nudges cut aging in a hurry.
Enable online payments: Make it easy to pay—cards, ACH—fewer excuses, faster cash.
Build bank rules: Auto-categorize transactions and reduce manual keystrokes.
Reconcile often: Weekly or daily. Small gaps don’t snowball.
Use batch actions: Send, print, and update invoices in groups to save time.
Review AR aging: Triage by risk and act before balances go stale.
Lock periods and review the audit log: Protect final numbers and spot anomalies.
How to Display QuickBooks Skills on Your Resume
2. Excel
Excel organizes and analyzes billing data—rates, charges, adjustments, payments—while powering forecasts and exception checks.
Why It's Important
It’s flexible, fast, and perfect for ad‑hoc analysis, bulk uploads, and spot-checks that billing systems alone can’t give you.
How to Improve Excel Skills
Master core functions: SUM, SUMIFS, XLOOKUP (or INDEX/MATCH), IF/IFS, TEXT, ROUND, EOMONTH—bread and butter for billing math.
Pivot like a pro: Summarize charges, days outstanding, write‑offs, collector performance in seconds.
Data validation and drop-downs: Guardrails prevent sloppy entries.
Conditional formatting: Heatmap aged balances, flag past due, spotlight outliers.
Power Query: Import, clean, merge, and refresh multi-source data without manual copy-paste.
Power Pivot and DAX: Build models for deeper AR and revenue insight.
Macros (VBA) or Office Scripts: Automate repetitive routines safely.
Shortcuts and dynamic arrays: Move faster; spill functions shrink formulas and errors.
How to Display Excel Skills on Your Resume
3. SAP
SAP’s ERP platform connects billing with finance, sales, and customer data. Think streamlined invoice creation, tight AR control, and clear audit trails.
Why It's Important
It centralizes processes, enforces controls, and scales with transaction volume—all while reducing manual rework.
How to Improve SAP Skills
Learn the flow: Map SD billing to FI/AR postings; understand document types, pricing, and account determination.
Adopt Fiori apps: Friendlier screens, faster actions, better visibility for billing queues.
Template and variant discipline: Standardize layouts, output, and job variants to cut errors.
Automate: Batch jobs, IDocs, and workflows for approvals, dunning, and invoice delivery.
Strengthen master data: Customers, terms, tax, and pricing—clean inputs reduce downstream fixes.
Use embedded analytics: Monitor aging, disputes, and cash forecasts from live data.
Document processes: Clear SOPs and training snippets reduce variance between users.
How to Display SAP Skills on Your Resume
4. Oracle Financials
Oracle Financials (including Oracle Fusion Cloud ERP) offers integrated billing, revenue, AR, and reporting—built for complex, multi-entity operations.
Why It's Important
It automates invoicing and revenue recognition, enforces controls, and provides rich reporting for decision-making.
How to Improve Oracle Financials Skills
Train with intent: Focus on AR, Billing, Subledger Accounting, and Revenue Management scenarios you use daily.
Automate touchpoints: Recurring invoices, dunning, revenue schedules, and payment reminders—less manual, more predictable.
Tune OTBI/BIP reports: Custom dashboards that surface disputes, unapplied cash, and aging spikes.
Integrate cleanly: Sync CRM, CPQ, and tax engines; reduce rekeying and mismatches.
Stay current: Quarterly updates add features—review release notes and adopt what helps.
Feedback loop: Log pain points, measure impact, iterate configurations.
How to Display Oracle Financials Skills on Your Resume
5. Salesforce
Salesforce ties customer data to quotes, orders, billing, and collections. With Revenue Cloud/Billing and CPQ, pricing and invoicing line up neatly.
Why It's Important
Single source of truth. Automated quotes-to-cash. Better visibility for sales and finance.
How to Improve Salesforce Skills
Automate billing: Set rules for invoice generation, proration, credit memos, and renewals.
Tighten CPQ: Guardrails on pricing, discounts, and approvals keep invoices right the first time.
Connect accounting: Push invoices and payments to your GL without manual exports.
Build dashboards: Track DSO, dispute rates, and collection stages at a glance.
Use validation and flows: Fewer bad records, faster handoffs.
Keep skills fresh: New releases land often—practice in sandboxes, review release notes, learn with Trailhead.
How to Display Salesforce Skills on Your Resume
6. ICD-10
ICD‑10 is the diagnostic and procedure coding standard (ICD‑10‑CM for diagnoses; ICD‑10‑PCS for inpatient procedures in the U.S.) used to describe conditions and services for claims.
Why It's Important
Accurate ICD‑10 coding drives correct reimbursement and smoother claim adjudication. Precision here prevents denials.
How to Improve ICD-10 Skills
Study updates annually: New and revised codes roll out each year—refresh your knowledge before they take effect.
Code from documentation, not memory: Verify specificity—laterality, episode of care, complications, and comorbidities.
Use coding tools and crosswalks: Encoder software and code books help nail accuracy quickly.
Peer review and audits: Short, regular audits surface patterns of errors early.
Close the loop with providers: Query for clarity; better notes mean fewer reworks.
How to Display ICD-10 Skills on Your Resume
7. CPT Coding
CPT (Current Procedural Terminology) codes standardize reporting of medical, surgical, and diagnostic procedures for billing.
Why It's Important
Right CPT codes translate services into payment. Mismatch the code, and you invite denials, delays, or compliance risk.
How to Improve CPT Coding Skills
Track annual AMA updates: Category I/II/III changes go live each January—review guidelines and parenthetical notes.
Pair CPT with modifiers wisely: 25, 59, and family—document necessity and avoid overuse.
Practice scenarios: Work case studies; build muscle memory for common specialties.
Pre-bill checks: A second set of eyes or rules-based edits catch common pitfalls.
Analyze denials: Root cause, correct, retrain—turn mistakes into rules.
How to Display CPT Coding Skills on Your Resume
8. HIPAA Compliance
HIPAA sets the rules for safeguarding protected health information (PHI)—privacy, security, breach response—across paper and electronic records.
Why It's Important
Trust and law. Mishandle PHI, and you risk patients, penalties, and reputation in one blow.
How to Improve HIPAA Compliance Skills
Train regularly: Privacy Rule, Security Rule, and breach requirements—refresh often.
Minimum necessary: Share only what billing requires. Nothing more.
Harden access: Unique logins, least-privilege roles, MFA where possible.
Encrypt in transit and at rest: Email, portals, backups—lock it down.
Document everything: Disclosures, authorizations, safeguards, and incident logs.
Audit and test: Self-audits, risk analyses, and quick drills for incident response.
How to Display HIPAA Compliance Skills on Your Resume
9. Accounts Receivable
Accounts Receivable tracks what customers owe and when they’ll pay. It’s the heartbeat of cash flow.
Why It's Important
Healthy AR means predictable revenue, fewer write-offs, and better decisions. Sick AR drags everything else down.
How to Improve Accounts Receivable Skills
Invoice fast, invoice right: Send immediately with clear line items, terms, and contact info.
Set firm terms: Net days, late fees, and deposits—no ambiguity.
Offer easy payments: ACH, card, portals. Friction shrinks DSO.
Follow a cadence: Courtesy reminder before due, prompt nudge on due date, escalating outreach afterward.
Work the aging report: Segment risk, prioritize outreach, and track promises to pay.
Credit policy: Check new customers, set limits, review periodically.
Tackle disputes fast: Root cause, correct, and close the loop.
Incentivize early pay: Small discounts beat big delays.
Collections path: Have a clear handoff for chronic delinquency and a write-off policy.
How to Display Accounts Receivable Skills on Your Resume
10. Medical Billing
Medical billing converts clinical documentation into clean claims, chases responses, posts payments, and resolves denials—so providers get paid accurately.
Why It's Important
Revenue stability. Proper billing keeps care moving and lights on—without overbilling or compliance headaches.
How to Improve Medical Billing Skills
Verify up front: Eligibility, benefits, prior auth, and coordination of benefits before the visit.
Code precisely: ICD‑10, CPT/HCPCS, and modifiers aligned with documentation.
Scrub claims: Edits for payer rules, NPI/Tax ID, LCD/NCD coverage, and required attachments.
Work denials methodically: Categorize by reason, fix at source, appeal with evidence.
Post from ERA/EOB quickly: Apply payments, balance-bill correctly, handle takebacks.
Educate providers: Tighten documentation for medical necessity and specificity.
Measure: First-pass rate, days in AR, denial rate, net collection rate—improve the outliers.
How to Display Medical Billing Skills on Your Resume
11. Zoho Books
Zoho Books is cloud accounting for invoicing, payments, approvals, and reporting—handy for lean teams that need speed.
Why It's Important
It streamlines billing while keeping records tidy and audit-ready, with automations that cut repetitive work.
How to Improve Zoho Books Skills
Recurring invoices: Set and forget subscription or retainer cycles.
Custom templates: Brand clearly; include payment instructions and terms to reduce back-and-forth.
Multiple payment gateways: Shorten time-to-cash with flexible options.
Client portal: Let customers view, download, and pay invoices anytime.
Workflows and approvals: Auto-send, auto-approve, or route exceptions to review.
Time and project tracking: Bill from actuals with fewer misses.
Use reports: Monitor aging, pending approvals, and revenue trends.
How to Display Zoho Books Skills on Your Resume
12. Xero
Xero is cloud accounting for small and midsize businesses—clean invoicing, solid AR, and clear reporting.
Why It's Important
It trims manual effort, keeps books current, and gives you precise visibility into who owes what and when.
How to Improve Xero Skills
Recurring and scheduled invoices: Keep subscription cycles humming.
Payment services: Connect card/ACH options to shrink DSO.
Bank rules and reconciliation: Daily matching catches issues early.
Batch actions: Send and approve in groups; faster throughput.
Custom invoice themes: Clear terms, concise line items, no confusion.
Expense capture: Use tools like Hubdoc to pull receipts and statements into Xero.
Reporting: Aging, expected cash, and customer trends inform collection strategy.
Team training: Short refreshers on features and month-end routines keep quality high.
How to Display Xero Skills on Your Resume
