Top 12 Administrator Skills to Put on Your Resume

In the competitive world of administration, a sharp, well-rounded skill set tilts the field. Hiring managers skim fast, judge faster. The right tools and habits show up on the page, and in the work, making your next role a touch closer.

Administrator Skills

1. Microsoft Office
2. QuickBooks
3. Salesforce
4. SharePoint
5. Google Workspace
6. SAP
7. Oracle
8. Zoom
9. Slack
10. Asana
11. Trello
12. Adobe Acrobat

1. Microsoft Office

Microsoft Office (now commonly bundled as Microsoft 365 apps) includes Word, Excel, PowerPoint, Outlook, and Teams. It’s the daily toolkit for creating documents, analyzing data, building presentations, and running email and calendars—plus cloud collaboration through OneDrive and SharePoint.

Why It's Important

It anchors day-to-day operations. Documents move faster, numbers tell clearer stories, and teams stay in sync. You keep the engine humming—securely, consistently, repeatably.

How to Improve Microsoft Office Skills

Sharper, safer, smoother—aim for that:

1. Keep current: Standardize app versions across the org and schedule updates. New features matter, so do security patches.
2. Deploy with intent: Use the Office Deployment Tool and configuration profiles to control installs, channels, and add-ins.
3. Harden access: Enforce MFA, Conditional Access, and baseline security in Microsoft 365. Tighten sharing defaults.
4. Govern data: Turn on DLP, sensitivity labels, and retention policies. Reduce sprawl with structured SharePoint sites and OneDrive policies.
5. Automate: Power Automate for approvals and notifications. Templates save hours; consistency saves problems.
6. Train in bursts: Short, task-based tips beat long lectures. Create quick references and office hours.
7. Watch the signals: Use audit logs and compliance tools. Catch oddities early.

How to Display Microsoft Office Skills on Your Resume

2. QuickBooks

QuickBooks handles bookkeeping, invoicing, payroll, and financial reporting for small and midsize businesses. Online or Desktop, it keeps cash flow, expenses, and taxes on a sensible leash.

Why It's Important

Numbers drive decisions. Clean ledgers, fast reconciliations, and dependable reporting reduce surprises and support leadership with timely insight.

How to Improve QuickBooks Skills

1. Right edition, right fit: Match QuickBooks Online vs. Desktop to needs like inventory, integrations, and multi-entity.
2. Lock down roles: Use role-based access, closing dates, and user logs. Fewer permissions, fewer headaches.
3. Backups and checks: Schedule backups (and test restores). Run periodic file verification and cleanup.
4. Integrations that matter: Connect expense, payments, and CRM tools. Cut manual entry and reconcile faster.
5. Standardize workflows: Templates for invoices, recurring transactions, and rules for bank feeds. Consistency wins.
6. Stay current: Update quarterly at minimum for payroll tables, bug fixes, and compliance changes.

How to Display QuickBooks Skills on Your Resume

3. Salesforce

Salesforce is a cloud CRM used to manage sales, service, marketing, and custom apps. Admins shape data models, permissions, automations, and interfaces—so work flows without friction.

Why It's Important

It centralizes customer data and turns process into muscle memory. Better pipeline hygiene, faster case resolution, trustworthy dashboards—they all start with strong admin craft.

How to Improve Salesforce Skills

1. Automate the right way: Prefer Flow over legacy Process Builder. Consolidate logic, document decisions, and monitor errors.
2. Guard data quality: Validation rules, duplicate rules, required fields, and scheduled cleanup jobs. Reports get sharper when inputs do.
3. Harden access: Use permission sets and permission set groups, field-level security, and robust sharing. MFA enforcement is table stakes.
4. Design for adoption: Lightning App Builder, Dynamic Forms, helpful page layouts, and clear naming. Less clutter, more usage.
5. Tune regularly: Run Optimizer and Health Check. Archive stale fields, retire dead automations, and trim technical debt.
6. Release rhythm: Track seasonal releases, pilot new features, and train champions. Change with intent, not chaos.

How to Display Salesforce Skills on Your Resume

4. SharePoint

SharePoint powers content, intranets, and document management inside Microsoft 365. Admins handle site architecture, permissions, lifecycle, and integration with Teams.

Why It's Important

Documents land in the right place, stay versioned, and remain discoverable. Collaboration gets structure, and compliance gets teeth.

How to Improve SharePoint Skills

1. Plan the map: Hub sites, clear site purpose, and naming standards. Folders when needed, metadata when better.
2. Security by design: Use groups, not individuals. Sensitivity labels, external sharing controls, and regular permission reviews.
3. Lifecycle discipline: Retention, archiving, and automated cleanup of orphaned content. Order beats sprawl.
4. Performance care: Limit giant lists, tune search, and keep sync footprints modest. Measure, then tighten.
5. Drive adoption: Templates, shortcuts in Teams, and quick tips on sharing, coauthoring, and approvals.

How to Display SharePoint Skills on Your Resume

5. Google Workspace

Google Workspace delivers Gmail, Drive, Docs, Sheets, Meet, Calendar, and more. Admins manage users, devices, security, and data protection in one pane.

Why It's Important

It’s cloud-native collaboration with strong controls. Fewer attachments, more live editing, and policy-backed sharing that keeps data where it belongs.

How to Improve Google Workspace Skills

1. Secure the edge: Enforce 2-step verification, context-aware access, and OAuth app restrictions. Dial in sharing defaults.
2. Automate user ops: Use groups, OU structure, and scripts or APIs for joiners/movers/leavers. Fast, traceable changes.
3. Tidy storage: Shared drives for teams, lifecycle rules, and regular Drive audits. Space without mess.
4. Monitor signals: Insights from reports, investigation tools, and alerts. Act before issues snowball.
5. Train with purpose: Bite-sized how-tos on comments, version history, and Meet etiquette. Target the common pain points.

How to Display Google Workspace Skills on Your Resume

6. SAP

SAP is an ERP suite tying together finance, HR, supply chain, procurement, and more. Admins manage landscapes, security, performance, updates, and integrations across ECC or S/4HANA environments.

Why It's Important

It connects core processes and data into a single source of truth. Decisions land faster, and operations stay predictable.

How to Improve SAP Skills

1. Watch performance: Use system monitoring, tune databases, manage workloads, and right-size memory. Bottlenecks don’t hide long.
2. Patch with cadence: Apply security notes, kernel updates, and support packs on a schedule. Test, then roll.
3. Tight security: Segregation of duties, role reviews, SNC, and strong password and auth policies. Audit trails matter.
4. Data discipline: Archive cold data, validate master data quality, and enforce naming and coding standards.
5. Lean automation: Script repetitive tasks and standardize transports. Less manual work, fewer surprises.
6. Plan the future: Map upgrades or migrations (e.g., to S/4HANA), adopt Fiori where it helps, and evaluate Cloud ALM when appropriate.

How to Display SAP Skills on Your Resume

7. Oracle

Oracle Database underpins mission-critical workloads. Admins handle storage, backup and recovery, performance, patching, and security—keeping data reliable and fast.

Why It's Important

When databases lag, everything downstream stutters. Tuned systems keep applications snappy and the business calm.

How to Improve Oracle Skills

1. Tune smart: Use AWR reports and SQL tuning tools. Index where it counts, partition large objects, and fix bad plans.
2. Balance memory and I/O: Calibrate SGA/PGA, watch cache hit ratios, and remove storage bottlenecks.
3. Resilience first: RMAN strategies with tested restores. Consider Data Guard for HA and read replicas.
4. Security hygiene: Regular CPU patches, auditing, least-privilege roles, and encryption at rest and in transit.
5. Keep current: Plan upgrades to supported long-term versions. New features are nice; extended support is nicer.
6. Observe continuously: Enterprise monitoring, space usage alerts, and job health checks. Fix small, avoid big.

How to Display Oracle Skills on Your Resume

8. Zoom

Zoom enables video meetings, webinars, chat, and screen sharing. Administrators shape security, manage users, and wire up integrations so meetings just work.

Why It's Important

Distributed teams stay aligned. Reliable audio and video reduce friction, and governance keeps sessions safe.

How to Improve Zoom Skills

1. Set strong defaults: Waiting rooms, passcodes, authenticated join, and controlled screen sharing. Lock down the obvious.
2. Role clarity: Use groups, roles, and policies for consistent settings across departments.
3. Integrate wisely: Connect calendars, messaging tools, and LMS where needed. Fewer hops for users.
4. Leverage analytics: Monitor quality, adoption, and license usage. Tune where it hurts.
5. Educate fast: Short guides on hosting norms, recordings, and breakout rooms. Confidence ends confusion.
6. Advanced controls: Enable end-to-end encryption when required and configure AI features with privacy in mind.

How to Display Zoom Skills on Your Resume

9. Slack

Slack centralizes team communication with channels, DMs, huddles, canvas notes, and deep integrations. Admins set structure, security, and guardrails—especially on Enterprise Grid.

Why It's Important

Clear channels reduce email churn. Work moves to where people already are, and knowledge becomes searchable.

How to Improve Slack Skills

1. Channel taxonomy: Prefixes for teams and projects, posted norms, and a tidy archive habit. Findable beats noisy.
2. Workflow Builder: Automate approvals, requests, and handoffs. Buttons beat pings.
3. Integrations: Connect files, tasks, and calendars. Keep context inside Slack without flooding it.
4. Notification sanity: Educate on per-channel settings, highlights, and do-not-disturb. Focus is fragile.
5. Security posture: Enterprise key management, org-wide retention, and granular permissions. Review guests and shared channels often.

How to Display Slack Skills on Your Resume

10. Asana

Asana maps work into tasks, projects, timelines, and goals. Admins govern permissions, templates, integrations, and automation so teams see what’s next—and what’s blocked.

Why It's Important

It turns scattered to-dos into trackable progress. Visibility improves planning; planning improves delivery.

How to Improve Asana Skills

1. Template smart: Standardize recurring projects, fields, and forms. Reuse wins speed.
2. Automate routines: Rules for assignments, due dates, and status changes. Manual steps melt away.
3. Connect tools: Sync with chat, docs, and files. Link work, don’t duplicate it.
4. Portfolio insight: Use Portfolios, Workload, and Goals for roll-up views and capacity checks.
5. Secure access: SAML SSO, SCIM provisioning, and tight team permissions. Keep data scoped.
6. Coach usage: Clear guidance on task hygiene, subtasks vs. sections, and timelines vs. boards.

How to Display Asana Skills on Your Resume

11. Trello

Trello visualizes work with boards, lists, and cards. Simple to start, flexible enough to run team processes when configured with care.

Why It's Important

It lowers the barrier to project tracking. Everyone sees status at a glance, and updates feel lightweight.

How to Improve Trello Skills

1. Power it up: Enable Power-Ups for calendars, files, and dependencies. Add custom fields where clarity helps.
2. Automate with Butler: Rules, scheduled commands, and buttons to trim repetitive steps.
3. Integrate lightly: Connect chat, docs, and storage without drowning boards in noise.
4. Permission sense: Use team visibility, member roles, and board restrictions to protect work.
5. Board hygiene: Naming patterns, definition of done, archive cycles, and regular audits. Small habits, big payoff.

How to Display Trello Skills on Your Resume

12. Adobe Acrobat

Adobe Acrobat creates, edits, secures, and signs PDFs. Admins wrangle licensing, deployment, policies, and integrations with storage and e-sign workflows.

Why It's Important

Documents move through reviews and approvals with fewer snags. Compliance sticks. Sharing stays controlled.

How to Improve Adobe Acrobat Skills

1. Standardize versions: Roll out Acrobat Pro consistently and keep it patched. Stability plus security.
2. Central license control: Use an admin console to assign, reclaim, and track usage. Clean records, clear costs.
3. Security presets: Configure password, certificate, and redaction workflows. Safe by default.
4. Action automation: Build repeatable actions for stamping, OCR, optimization, and exports.
5. E-sign at scale: Define templates, roles, and retention for signature flows. Faster closes, better traceability.
6. Cloud-savvy: Enable document cloud features with governance. Access anywhere, still compliant.

How to Display Adobe Acrobat Skills on Your Resume