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12 Administrator Skills: Definition and Examples

In order to be a successful administrator, there are a few key skills that you should possess. This article will define 12 of those skills, including: time management, organization, critical thinking, problem solving, decision making, communication, delegation, teamwork, conflict resolution, and stress management. With a better understanding of these skills, you can start honing your own administrator skillset.

Administrator Resume Example
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Administrator Skills


The ability to communicate effectively is a critical skill for any administrator. Effective communication involves being able to clearly and concisely convey information, as well as active listening in order to understand the needs of others. This skill is important in order to be able to lead and manage a team effectively.


Organization is the process of creating a structure for a company or team in order to achieve maximum efficiency. It involves creating a system of roles, responsibilities, and tasks that need to be completed in order to reach the goals of the organization. An effective administrator will be able to create and maintain an organized system that can be easily followed by all members of the team.


Planning is the process of deciding what to do and how to do it. You need planning skills to be able to set goals and achieve them.

Time management

Time management is the process of planning, scheduling, and executing tasks in an efficient manner. It is important for administrators to be able to manage their time effectively in order to complete tasks in a timely manner and avoid potential conflicts.

Customer service

Customer service is the provision of service to customers before, during, and after a purchase. The purpose of customer service is to satisfy the customer's needs and wants. Good customer service skills are essential for any business. Without good customer service, a business will not be able to retain customers.

Interpersonal skills

Interpersonal skills are the skills that you use to interact with other people. They include communication, empathy, and teamwork. You need them in order to be able to work effectively with others.

Problem solving

Problem solving is the ability to identify and solve problems in a timely and efficient manner. As an administrator, you will inevitably face many challenges and obstacles. Being able to effectively solve problems will help you overcome these challenges and keep your organization running smoothly.

Decision making

Decision making is the process of choosing the best course of action from a range of options. As an administrator, you will often be required to make decisions that will impact the lives of others, so it is important that you are able to weigh up all the options and make a decision based on what is best for the company or organization as a whole. This skill is important because it allows you to effectively solve problems and make decisions that will benefit everyone involved.


Teamwork is the ability to work together toward a common goal. It is an important skill for administrators because they often have to lead and coordinate teams of employees. Teamwork can help make a workplace more efficient and productive, and it can also help build morale and improve communication.

Stress management

Stress management is a skill that helps you deal with stress in a healthy way. It can help you feel more balanced and in control of your life. It can also help you manage your reactions to stressful situations, and make better decisions when you’re under pressure.


Flexibility is the ability to adapt to change. As an administrator, you need to be flexible in order to respond to the ever-changing needs of your organization. You also need to be able to adapt your own behavior to fit the changing demands of your job.

Conflict resolution

Conflict resolution is the process of resolving a disagreement or dispute. It is often used in the context of workplace disputes, but can be applied to any situation where two or more parties are in conflict.

There are many different techniques that can be used to resolve conflict, and the best approach will vary depending on the specific situation. However, some basic principles of effective conflict resolution include:

-Listening to all sides of the story

-Identifying the underlying issues

-Finding common ground

-Respecting differences

-Working towards a mutually agreeable solution

How to improve administrator skills

Administrators are responsible for the daily operations of an organization. They ensure that all employees are productive and that the workplace runs smoothly. Administrators also develop and implement policies and procedures, and they resolve conflicts between employees.

To be an effective administrator, you need to have strong interpersonal skills and be able to effectively communicate with all members of your team. You must be able to motivate employees and provide them with direction. You also need to be organized and detail-oriented, and you must be able to handle multiple tasks simultaneously.

If you want to improve your administrator skills, there are a few things you can do. First, make sure you are always communicating clearly and effectively with your employees. Let them know what your expectations are and give them regular feedback on their performance. Make sure you are available to answer any questions they may have.

Second, stay organized and keep on top of all the tasks that need to be completed each day. Prioritize your tasks so that you can focus on the most important ones first. Delegate tasks to other members of your team when necessary so that everyone is working together efficiently.

Third, continue to develop your interpersonal skills. Work on building relationships with your employees and create an open and positive work environment. Be encouraging and upbeat, and praise employees when they do a good job. If conflicts arise, work to resolve them quickly and fairly.

By following these tips, you can improve your administrator skills and become more effective in your role. Remember, the key to being a successful administrator is good communication, organization, and people skills.

How to highlight administrator skills

As an administrator, you will need to be able to effectively communicate with people at all levels within an organization. You will also need to have strong organizational and time management skills. Additionally, it is important that you are able to work independently and take initiative when needed.

On a resume

In order to highlight your skills as an administrator on your resume, you should first consider what skills are most important for the role. Then, you can list these skills in a dedicated section on your resume, and/or highlight them throughout your work experience section. Be sure to use specific examples and language to demonstrate why you are an ideal candidate for the role.

In a cover letter

In your cover letter, be sure to highlight your skills as an administrator. Include your experience managing staff, budgets, and projects. Mention your ability to handle multiple tasks simultaneously and stay organized under pressure. Describe how you have successfully navigated difficult situations in the past. Be specific about what makes you the ideal candidate for the job.

During an interview

In order to highlight your skills as an administrator during an interview, you should first assess what the interviewer is looking for. If they are looking for someone who is organized and can handle a fast-paced environment, be sure to emphasize your ability to stay calm under pressure and maintain a clear head. If they are looking for someone who is detail-oriented, be sure to point out times when you have gone above and beyond to make sure that all the details in a project were accounted for. Whatever the interviewer is looking for, be sure to tailor your response to match their needs.