Top 12 Administrator Skills to Put on Your Resume

In the competitive world of administration, possessing a robust set of skills can significantly enhance your resume and set you apart from other candidates. This article outlines the top 12 administrator skills that employers look for, providing a guide to showcasing your strengths and securing your next administrative role.

Administrator Skills

1. Microsoft Office
2. QuickBooks
3. Salesforce
4. SharePoint
5. Google Workspace
6. SAP
7. Oracle
8. Zoom
9. Slack
10. Asana
11. Trello
12. Adobe Acrobat

1. Microsoft Office

Microsoft Office is a suite of productivity applications, including Word, Excel, PowerPoint, and Outlook, designed to facilitate document creation, data management, presentation development, and email communication for users and administrators within an organization.

Why It's Important

Microsoft Office is crucial for administrators as it provides essential tools for document creation, data analysis, and communication, enabling efficient management of tasks, organization of information, and collaboration with others.

How to Improve Microsoft Office Skills

Improving Microsoft Office from an administrator's standpoint primarily involves optimizing efficiency, security, and collaboration. Here are concise strategies:

1. Update and Upgrade: Regularly update Office to the latest version to ensure access to new features and security patches.
2. Utilize Office Deployment Tool: Use the Office Deployment Tool (ODT) for more control over Office installations, allowing customization for your environment.
3. Configure Group Policies: Implement Group Policy settings for Office to manage security and operational policies efficiently.
4. Encourage OneDrive and SharePoint: Promote the use of OneDrive and SharePoint for collaboration, ensuring data is stored securely and accessible from anywhere.
5. Implement Multi-Factor Authentication (MFA): Secure Office 365 accounts by enabling MFA, adding an extra layer of security against unauthorized access.
6. Train and Support Users: Provide ongoing training and support to users to maximize the productivity and security features of Office applications.
7. Monitor and Audit: Regularly use Office 365's security & compliance center to monitor activities and audit logs for potential security issues.

By focusing on these areas, administrators can significantly improve the efficiency, security, and collaborative capabilities of Microsoft Office within their organizations.

How to Display Microsoft Office Skills on Your Resume

2. QuickBooks

QuickBooks is a comprehensive accounting software designed for small to medium-sized businesses, offering features for financial management, invoicing, payroll, and reporting, tailored to streamline and automate an administrator's financial tasks and reporting obligations.

Why It's Important

QuickBooks is crucial for administrators as it streamlines financial management, automates accounting tasks, ensures accuracy in financial reporting, and enhances decision-making through real-time financial insights.

How to Improve QuickBooks Skills

To improve QuickBooks as an Administrator, focus on the following concise strategies:

1. Utilize QuickBooks Training Resources: Educate yourself and your team with QuickBooks training resources to utilize the software efficiently. QuickBooks offers a range of training options.

2. Customize User Access: Tailor user access levels to enhance security and workflow. This setup allows you to control who accesses what in QuickBooks. Learn more about user types and permissions.

3. Regular Data Backup and Maintenance: Protect your data by setting up regular backups and performing routine data maintenance. QuickBooks provides guidance on backing up your file.

4. Implement QuickBooks Add-Ons: Use QuickBooks-approved add-ons for additional functionality tailored to your business needs. Explore the QuickBooks App Store for solutions.

5. Stay Updated: Ensure your QuickBooks is always up to date to benefit from the latest features and security enhancements. QuickBooks offers a guide on updating your software.

By focusing on these areas, you can significantly improve your QuickBooks experience and efficiency as an Administrator.

How to Display QuickBooks Skills on Your Resume

3. Salesforce

Salesforce is a cloud-based customer relationship management (CRM) platform that enables administrators to manage and automate business processes, customize applications, and connect with customers through various channels, all within a centralized environment.

Why It's Important

Salesforce is important for an Administrator because it provides a comprehensive platform for managing customer relationships, automating workflows, and generating insights, thereby enhancing operational efficiency and decision-making.

How to Improve Salesforce Skills

Improving Salesforce as an Administrator involves optimizing system configuration, enhancing user experience, and ensuring data integrity. Here are concise steps with resources for deeper exploration:

1. Customize and Automate: Tailor Salesforce to fit your organization's workflow through customization of fields, page layouts, and automation of repetitive tasks using Process Builder or Flow. Salesforce Automation Guide

2. Improve Data Quality: Implement validation rules and duplicate management strategies to maintain high data quality. Data Quality Management

3. Enhance Security: Configure roles, profiles, and permission sets to ensure users have appropriate access. Utilize field-level security and sharing settings for data protection. Salesforce Security Basics

4. Provide Training and Support: Offer regular training sessions and create a knowledge base for users to improve adoption and efficient use of Salesforce. User Adoption

5. Monitor and Optimize Performance: Use the Optimizer App and Health Check to identify and address system inefficiencies. Salesforce Optimizer

6. Stay Updated: Regularly review Salesforce Release Notes and participate in the Salesforce community to stay informed about new features and best practices. Salesforce Release Notes

Focusing on these areas will help improve your Salesforce environment, enhancing both user satisfaction and organizational efficiency.

How to Display Salesforce Skills on Your Resume

4. SharePoint

SharePoint is a web-based collaborative platform that integrates with Microsoft Office. For administrators, it serves as a system for managing websites, content, and documents, enabling user access control, content organization, and the customization of workflows and storage management across an organization.

Why It's Important

SharePoint is important for an Administrator because it enables efficient management and collaboration on content, documents, and projects across an organization, streamlines processes through automation, and provides robust security and compliance features to safeguard information.

How to Improve SharePoint Skills

Improving SharePoint as an administrator involves optimizing performance, enhancing security, managing content efficiently, and ensuring user adoption. Here are concise strategies:

1. Performance Tuning: Regularly monitor and adjust SharePoint configurations to enhance speed and responsiveness. Microsoft offers guidance on performance tuning.

2. Security Enhancement: Implement strong access controls and regularly audit permissions. Microsoft's best practices for security are essential.

3. Content Management: Streamline content organization and enforce policies for content lifecycle management. Explore content management recommendations.

4. User Training and Adoption: Develop training programs and resources to boost user engagement and adoption. Microsoft's adoption resources can be useful.

5. Regular Updates and Maintenance: Keep SharePoint and related systems up to date with patches and versions. Schedule maintenance windows to minimize disruptions.

By focusing on these areas, administrators can significantly improve their SharePoint environments.

How to Display SharePoint Skills on Your Resume

5. Google Workspace

Google Workspace is a suite of cloud-based productivity and collaboration tools designed for businesses, which includes applications like Gmail, Docs, Drive, Calendar, and Meet. As an administrator, you have control over setting up and managing users, configuring security settings, and overseeing the organization's data and applications within the Workspace platform.

Why It's Important

Google Workspace is important for an administrator because it offers a comprehensive suite of integrated productivity and collaboration tools, enabling efficient management of users, security settings, and data across an organization, all within a centralized and secure cloud-based environment.

How to Improve Google Workspace Skills

To improve Google Workspace as an Administrator, focus on these key areas:

1. Customize Security Settings: Enhance security by configuring settings that fit your organization's needs. Review and adjust the security settings in the Admin console, such as 2-step verification, security health, and access controls.

2. Manage Users Efficiently: Utilize the Admin SDK to automate user management tasks, such as creating users, updating profiles, and managing devices.

3. Optimize Google Drive Storage: Implement policies for storage limits and clean up. Use the Drive audit log and shared drives to better manage and optimize storage.

4. Leverage Google Workspace Marketplace: Integrate third-party applications that enhance productivity and collaboration across your organization.

5. Educate Your Users: Provide training and resources to help users make the most of Google Workspace. Utilize the Google Workspace Learning Center and create custom training resources tailored to your organization's needs.

6. Monitor and Analyze Usage: Use the Reports section of the Admin console to monitor activity, assess security risks, and understand usage patterns to make informed decisions.

7. Stay Updated: Regularly review Google Workspace Updates to stay informed about new features and changes that can benefit your organization.

8. Feedback and Support: Use the Google Workspace Admin Help Community and support for troubleshooting, advice, and to provide feedback directly to Google about product features and improvements.

By focusing on these areas, you can significantly improve the efficiency, security, and productivity of Google Workspace for your organization.

How to Display Google Workspace Skills on Your Resume

6. SAP

SAP (Systems, Applications, and Products in Data Processing) is an enterprise resource planning (ERP) software suite that integrates all key business functions, such as finance, HR, supply chain, and customer relations. For an administrator, it involves managing the system's installation, configuration, maintenance, and user support to ensure optimal performance and security.

Why It's Important

SAP is important for an Administrator because it integrates various business processes, streamlines operations, and enhances data accuracy and accessibility, enabling more informed decision-making and operational efficiency.

How to Improve SAP Skills

Improving SAP as an administrator involves optimizing system performance, ensuring security, and facilitating effective data management. Here are concise steps to enhance your SAP environment:

1. System Monitoring and Performance Tuning: Regularly monitor system performance using SAP Solution Manager. Focus on optimizing database performance, managing workloads, and tuning memory allocation. SAP Solution Manager

2. Security Enhancements: Implement strong security measures including regular SAP Security Notes application, robust password policies, and securing network communications with SAProuter and Secure Network Communications (SNC). SAP Security Notes

3. Data Management: Use SAP Data Services for effective data quality management, ensuring data accuracy and consistency. Implement archiving strategies to manage data growth efficiently. SAP Data Services

4. Patch Management: Regularly apply SAP patches and updates to fix vulnerabilities, enhance features, and maintain system stability. Schedule these during low-usage times to minimize impact. SAP Software Downloads

5. Training and Knowledge Sharing: Stay updated with SAP’s latest technologies and practices through SAP Learning Hub and SAP Community. Encourage your team to engage in continuous learning and knowledge exchange. SAP Learning Hub | SAP Community

6. Automation and Scripts: Automate repetitive administrative tasks using SAP’s task scheduler or custom scripts. This increases efficiency and reduces the chance of human error.

7. Backup and Disaster Recovery Planning: Implement a robust backup strategy and test disaster recovery plans regularly to ensure data integrity and system availability in any scenario.

8. System Landscape Optimization: Regularly review and optimize your SAP system landscape. Consider consolidating systems or migrating to SAP HANA for performance improvements. SAP HANA

By focusing on these areas, you can significantly improve the performance, security, and manageability of your SAP environment.

How to Display SAP Skills on Your Resume

7. Oracle

Oracle is a powerful, comprehensive database management system that provides administrators with tools for data storage, retrieval, and manipulation, ensuring high availability, security, and performance of business applications and data.

Why It's Important

Oracle is important for administrators because it provides a powerful, reliable, and scalable database management system, essential for managing critical data, ensuring high availability, and supporting complex applications in enterprise environments.

How to Improve Oracle Skills

Improving Oracle performance involves several administrative strategies focused on optimizing database efficiency, ensuring security, and maintaining data integrity. Here are concise steps with relevant external links:

1. Performance Tuning: Identify and optimize slow-running queries using Oracle's Automatic Workload Repository (AWR) and SQL Tuning Advisor. Focus on indexing, partitioning, and query optimization.

2. Storage and I/O Optimization: Use Automatic Storage Management (ASM) to manage database files efficiently and ensure I/O subsystems are not a bottleneck.

3. Memory Management: Configure Automatic Memory Management (AMM) to dynamically adjust and optimize memory allocations, balancing between System Global Area (SGA) and Program Global Area (PGA).

4. Backup and Recovery Strategies: Implement a robust backup strategy using RMAN (Recovery Manager) to protect data and ensure quick recovery in case of data loss.

5. Security Measures: Regularly apply security patches and conduct audits. Use Oracle's Database Security Guide (Security Guide) for best practices on authentication, authorization, auditing, and encryption.

6. Regular Health Checks: Utilize Oracle Enterprise Manager (OEM) for comprehensive monitoring, management, and health checks of Oracle databases to preemptively identify and resolve issues.

7. Patch Management: Stay updated with the latest Oracle patches and apply them in a timely manner to fix bugs and close security vulnerabilities. Refer to Oracle's Patch Management documentation (Patch Management) for best practices.

8. Database Upgrade: Plan and execute database upgrades to take advantage of new features, performance improvements, and extended support. Follow Oracle's Database Upgrade Guide (Upgrade Guide) for a structured upgrade process.

By focusing on these areas, administrators can significantly improve Oracle database performance, security, and reliability.

How to Display Oracle Skills on Your Resume

8. Zoom

Zoom is a cloud-based video conferencing service that allows users to virtually meet with others - either by video or audio-only or both, while conducting live chats - and it enables recordings and screen sharing, providing a platform for remote communication and collaboration.

Why It's Important

Zoom is crucial for administrators as it facilitates reliable, scalable video conferencing, enabling efficient remote communication, collaboration, and management of teams and resources across different locations.

How to Improve Zoom Skills

To enhance your Zoom experience as an administrator, focus on the following key areas:

1. Security Settings: Tighten security by enabling features like passwords and waiting rooms. Zoom Security.

2. User Management: Streamline user management by grouping users and assigning roles for better control. Managing Users.

3. Integration: Integrate Zoom with other tools like Slack, Microsoft Teams, and Learning Management Systems (LMS) to enhance productivity. App Marketplace.

4. Training and Resources: Utilize Zoom's training resources to educate your team and users on best practices. Live Training Webinars.

5. Monitor and Reports: Keep track of usage and meeting statistics to make informed decisions. Dashboard and Reporting.

By focusing on these areas and leveraging Zoom’s resources, you can significantly improve the platform's efficiency and security.

How to Display Zoom Skills on Your Resume

9. Slack

Slack is a digital communication platform that enables administrators to manage team collaboration through channels, direct messaging, file sharing, and integration with various productivity tools and applications, enhancing workflow and organizational efficiency.

Why It's Important

Slack is crucial for administrators as it streamlines communication, enhances collaboration across teams, and centralizes information, making managing projects and tasks more efficient.

How to Improve Slack Skills

To improve Slack as an Administrator, focus on the following areas:

1. Channel Organization: Structure channels by team, project, or topic for easy navigation. Use naming conventions for consistency.

2. App Integrations: Leverage Slack App Directory to integrate tools like Trello, Google Drive, or Zoom, enhancing productivity.

3. Customize Notifications: Guide users to customize their notification settings to reduce distractions.

4. Use Slack Workflows: Automate routine tasks within Slack using Workflow Builder.

5. Security Settings: Regularly review and adjust security settings and permissions to protect data and comply with policies.

6. Educate Users: Provide training or resources on Slack best practices to maximize efficiency and collaboration.

By focusing on these areas, you can significantly enhance your Slack workspace's functionality and user experience.

How to Display Slack Skills on Your Resume

10. Asana

Asana is a web and mobile application designed to help teams organize, track, and manage their work and projects, providing administrators with tools for task assignment, scheduling, communication, and progress tracking to ensure efficient workflow and collaboration.

Why It's Important

Asana is important for an Administrator as it streamlines task management and team coordination, enhancing productivity and ensuring efficient project execution.

How to Improve Asana Skills

To enhance Asana as an administrator, focus on:

1. Customize Workflows: Tailor project templates to fit various team needs. Asana Guide on Custom Templates

2. Integrate Tools: Connect Asana with other apps for seamless workflow. Explore options in the Asana Integrations Directory.

3. Automate Tasks: Use Asana's automation features like Rules to reduce manual work. Learn how to automate tasks in Asana.

4. Enhance Security: Configure SAML, enforce 2FA, and manage team permissions. Review Asana Admin Security Settings.

5. Educate Your Team: Provide training and resources. Utilize the Asana Academy for official tutorials and courses.

6. Monitor Progress: Use Portfolios and Workload to track overall progress and manage resources efficiently. Discover more on Portfolios and Workload.

Implementing these strategies can significantly enhance the functionality and efficiency of Asana for your team.

How to Display Asana Skills on Your Resume

11. Trello

Trello is a web-based project management application that allows administrators to organize tasks, track project progress, and collaborate with team members using boards, lists, and cards.

Why It's Important

Trello is important for an Administrator because it facilitates task organization, project management, and team collaboration through its intuitive boards, lists, and cards system, significantly improving productivity and efficiency in administrative processes.

How to Improve Trello Skills

To enhance Trello as an Administrator, focus on:

1. Customization: Utilize Power-Ups to add new features and integrate with other tools. Tailor boards with custom fields and automation to fit your workflow.

2. Automation: Leverage Butler to automate common tasks, reducing manual work and increasing efficiency. Set up rules, scheduled commands, and button actions.

3. Integration: Integrate Trello with external tools like Slack, Google Drive, or Dropbox to streamline workflows and centralize information.

4. Security: Implement advanced permissions and membership restrictions to safeguard your boards and data.

5. Training: Encourage team members to utilize Trello's guides and resources for best practices and tips, fostering a more efficient use of the platform.

By focusing on these areas, you can significantly improve the functionality and efficiency of Trello for your team.

How to Display Trello Skills on Your Resume

12. Adobe Acrobat

Adobe Acrobat is a software application designed for creating, editing, managing, and viewing PDF documents, providing tools for secure document sharing, collaboration, and process automation.

Why It's Important

Adobe Acrobat is important for administrators because it provides comprehensive tools for creating, editing, securing, and managing PDF documents, facilitating efficient document workflow and collaboration while ensuring data integrity and compliance.

How to Improve Adobe Acrobat Skills

Improving Adobe Acrobat for an administrator involves enhancing security, simplifying license management, and optimizing document workflows. Follow these steps:

1. Update Regularly: Ensure Adobe Acrobat is always up to date for the latest features and security improvements. Adobe's update guide provides instructions.

2. Centralize License Management: Use the Adobe Admin Console for centralized license management, making it easier to assign, reassign, and track licenses.

3. Optimize Security Settings: Enhance document security by customizing settings. Adobe's security settings guide offers comprehensive instructions on securing documents.

4. Automate Workflows with Actions: Create and standardize workflows to save time. Use the Actions feature described in Adobe's tutorial on actions to automate repetitive tasks.

5. Enable Cloud Services: Encourage the use of Adobe's cloud services for easy access and sharing of documents. The Adobe Document Cloud facilitates document management across devices.

6. Implement Advanced Features with Plug-ins: Enhance functionality with third-party or custom plug-ins. Adobe's plug-in guide provides resources for finding or developing plug-ins.

By focusing on these areas, an administrator can significantly improve the efficiency and security of Adobe Acrobat within their organization.

How to Display Adobe Acrobat Skills on Your Resume