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Yelp Community Engagement Manager Resume Examples

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 8 min read

This article guides you through crafting a standout resume for a Community Engagement Manager position at Yelp. It emphasizes showcasing your ability to connect with diverse audiences, manage social media platforms, and execute community-building strategies. Learn how to highlight your communication skills, creativity, and previous engagement successes to make your application resonate with Yelp's vibrant and community-focused ethos.

Yelp Community Engagement Manager Resume Created Using Our Resume Builder

Community Engagement Manager Resume Example (Text)

Laniece Luma, Community Engagement Manager


(129) 815-4902

Phoenix, AZ

Professional Summary

Dynamic Community Engagement Manager with one year of dedicated experience in fostering strong community relations, enhancing public engagement, and implementing effective outreach strategies. Known for a proactive approach in building and nurturing partnerships with community organizations, stakeholders, and members. Demonstrated expertise in organizing community events, managing social media platforms, and developing communication materials that amplify community voices and promote inclusivity. Skilled in project management, team collaboration, and leveraging data to assess engagement efforts and drive continuous improvement. Passionate about empowering communities and achieving organizational objectives through innovative engagement initiatives.

Work Experience

Community Engagement Manager at Intel, AZ

Mar 2024 - Present

  • Spearheaded a community engagement initiative that increased Intel AZ's local outreach by 40% in 2021, successfully building partnerships with over 20 local organizations and schools to promote STEM education and career opportunities within underrepresented communities.
  • Designed and executed an annual tech fair that attracted over 5,000 attendees from the Arizona community, resulting in a 25% increase in local interest in technology careers and a 15% rise in internship applications to Intel AZ from local university students.
  • Implemented a volunteer program for Intel employees that contributed over 2,000 hours of community service in 2022, focusing on environmental sustainability projects and digital literacy workshops, which improved employee engagement scores by 30% and enhanced Intel's brand image within the Arizona community.

Assistant Community Engagement Manager at Wells Fargo, AZ

Jul 2023 - Jan 2024

  • Spearheaded a community engagement initiative that increased local small business partnerships by 40% in 2022, aligning with Wells Fargo's commitment to support the economic growth of Arizona communities.
  • Developed and executed a financial literacy program that reached over 5,000 participants across Arizona within one year, resulting in a 25% improvement in participants' financial knowledge post-program, as measured by pre- and post-surveys.
  • Managed a team of volunteers for the annual "Wells Fargo Community Day," leading to a record-breaking turnout of 10,000 attendees and securing $200,000 in sponsorships - the highest in the event's history for the Arizona region.
  • Implemented an innovative digital marketing campaign targeting young adults that increased engagement with Wells Fargo’s community programs by 60%, utilizing social media analytics to continuously refine and target outreach efforts more effectively.


Bachelor of Arts in Communication Studies at Arizona State University, AZ

Sep 2019 - May 2023

Relevant Coursework: Interpersonal Communication, Media and Society, Public Speaking, Rhetorical Theory, Digital Media Production, Communication Research Methods, Organizational Communication, and Intercultural Communication.


  • Salesforce
  • Hootsuite
  • Mailchimp
  • Canva
  • Slack
  • Zoom
  • Google Analytics


  • Certified Community Engagement Professional (CCEP)** - This certification is designed for professionals who are involved in planning, executing, and managing community engagement strategies. It covers areas such as stakeholder analysis, communication skills, project management within a

Tips for Writing a Better Yelp Community Engagement Manager Resume

Creating an impressive resume for a Yelp Community Engagement Manager position requires a strategic approach that highlights your skills, experiences, and achievements relevant to community management, engagement strategies, and the ability to foster positive relationships within the Yelp community. Here are some tips to help you craft a better resume for this role:

1. Tailor Your Resume

  • Customize for the Job: Make sure your resume speaks directly to the job description of a Yelp Community Engagement Manager. Highlight the experiences and skills that match the job requirements.
  • Use Keywords: Incorporate keywords from the job listing related to community engagement, social media management, and customer service. This makes your resume more appealing to Applicant Tracking Systems (ATS) and hiring managers.

2. Highlight Relevant Experience

  • Showcase Your Community Management Skills: Detail your experience in managing online communities, forums, or social media platforms. Emphasize your ability to engage users, moderate discussions, and create a positive community environment.
  • Demonstrate Impact: Use specific examples and quantify your achievements. For instance, mention how your strategies increased community engagement rates, improved customer satisfaction scores, or grew the community size.

3. Emphasize Your Communication Skills

  • Showcase Written and Verbal Skills: As a Community Engagement Manager, you'll need excellent communication skills. Highlight experiences where you've successfully communicated with diverse groups, managed social media accounts, or written engaging content.
  • Languages: If you're bilingual or multilingual, mention this. Being able to communicate in multiple languages can be a significant advantage in community engagement roles.

4. Include Relevant Education and Certifications

  • Education: List your degree(s) and any relevant courses or projects related to marketing, communications, or social media management.
  • Certifications: Include any certifications related to community management, digital marketing, or social media platforms that could give you an edge.

5. Showcase Your Technical Skills

  • Social Media Platforms: Mention your proficiency with platforms like Facebook, Twitter, Instagram, and LinkedIn, as well as any specific tools Yelp might use for community engagement or analytics.
  • Analytics Skills: Highlight your ability to analyze community engagement data, understand metrics, and use this information to inform strategies.

6. Demonstrate Soft Skills

  • Problem-Solving: Give examples of how you've handled conflicts within a community or solved problems that arose.
  • Adaptability: Show that you can adapt to changing trends in social media and community engagement.
  • Teamwork: Mention any experience working in teams, especially in cross-functional roles that required collaboration with marketing, customer service, or product teams.

7. Proofread and Format

  • Professional and Clean Layout: Use a clear, professional format with easy-to-read fonts and organized sections.
  • Proofread: Ensure there are no typos or grammatical errors. Consider having a friend or professional review your resume.

8. Include a Cover Letter

  • Always send a customized cover letter with your resume. Use it to tell a story about why you're passionate about community engagement and why you want to work for Yelp specifically.

By following these tips, you'll create a resume that stands out to hiring managers and better positions you for a Community Engagement Manager role at Yelp. Remember, your resume is your personal marketing document, so make sure it reflects your strengths and achievements relevant to the role you're applying for.

Related: Engagement Manager Resume Examples

Key Skills Hiring Managers Look for on Yelp Community Engagement Manager Resumes

Incorporating specific keywords from the job description when applying for a Community Engagement Manager position at Yelp is crucial, largely because of the company's reliance on Applicant Tracking Systems (ATS) to filter and prioritize candidate applications. These systems, designed to streamline the recruitment process, scan resumes and cover letters for keywords related to the job posting. By closely aligning your application materials with the language used in the job description, you significantly increase your chances of passing through this initial automated screening. This means carefully integrating terms and phrases that match the skills, experiences, and qualifications Yelp is seeking for their Community Engagement Manager role. Doing so not only demonstrates your attentiveness and direct relevance to the position but also ensures your application makes it into the hands of a human recruiter, thereby improving your chances of being considered for the role. Remember, the goal is to make it as easy as possible for the ATS to recognize you as a qualified candidate, which in turn increases your visibility and likelihood of progressing to the interview stage.

Here is a compilation of essential skills and key terms frequently encountered in job applications for Community Engagement Manager positions at Yelp.

Key Skills and Proficiencies
Communication SkillsRelationship Building
Strategic PlanningSocial Media Management
Event Planning and ManagementStakeholder Engagement
Empathy and CompassionLeadership
Project ManagementConflict Resolution
Analytical ThinkingCultural Competency
Public SpeakingVolunteer Management
Fundraising SkillsMarketing and Promotion
Negotiation SkillsTeam Building
Creativity and InnovationData Analysis and Reporting
Budget ManagementDigital Engagement Techniques

Related: Engagement Manager Skills: Definition and Examples

Common Action Verbs for Yelp Community Engagement Manager Resumes

Creating a resume for a Yelp Community Engagement Manager position can be a challenging task, especially when it comes to finding the right action verbs to describe your accomplishments and duties. Using varied and powerful action verbs is crucial in making your resume stand out. These verbs not only convey your responsibilities more effectively but also showcase your achievements in a dynamic and impactful way. For instance, instead of repeatedly using common verbs like "managed" or "handled," you can opt for more descriptive choices such as "orchestrated," "spearheaded," "cultivated," or "amplified." These choices can make a significant difference in demonstrating your leadership, creativity, and ability to engage with the community. By carefully selecting diverse action verbs, you can paint a vivid picture of your experiences and skills, making your resume for a Yelp Community Engagement Manager position more compelling and memorable to potential employers.

To provide you with a competitive advantage, we have assembled a collection of impactful action verbs designed to enhance your resume and secure your upcoming interview:

Action Verbs

Related: What does an Engagement Manager do?

Editorial staff

Photo of Brenna Goyette, Editor


Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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