Article

What does an Usher do?

Learn all about Usher duties, skills and much more. Get expert advice on how to become an Usher.

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

An usher is a person who helps people find their seats at a concert, play, or movie theater.

Usher job duties include:

  • Greeting guests and directing them to their seats
  • Answering questions about the event or venue
  • Checking tickets to make sure guests are in the correct seat
  • Helping guests find their way around the venue
  • Assisting with any emergencies that may occur
  • Keeping the aisle ways clear
  • Monitoring the crowd for any disruptive behavior
  • Making announcements over the PA system
  • Selling concessions during intermission
  • Cleaning up after the event

Usher Job Requirements

There are no formal education requirements for an Usher, but many employers prefer to hire individuals with a high school diploma or equivalent. Some larger venues may require Ushers to have a valid driver's license and the ability to lift heavy objects. Most Ushers complete on-the-job training, which typically lasts a few days.

Usher Skills

  • Greeting people
  • Scanning tickets
  • Answering questions
  • Directing people
  • Handling complaints
  • Keeping the area clean
  • Picking up trash
  • Reporting emergencies
  • Working long hours
  • Standing for long periods of time
  • Dealing with difficult people

Related: Top Usher Skills: Definition and Examples

How to become an Usher

If you want to become an usher, there are a few things you need to know. First, ushers are responsible for the safety and security of the guests at an event. They need to be able to handle any situation that may arise and keep the guests safe. Second, ushers need to be able to provide customer service. They need to be able to answer any questions the guests may have and make sure they are comfortable. Third, ushers need to be able to work as a team. They will need to be able to communicate with other members of the event staff and make sure everyone is on the same page. Fourth, ushers need to be punctual and professional. They need to show up on time and be ready to work. Fifth, ushers need to be able to stand for long periods of time. They will need to be able to stand for the duration of the event and not get tired. Sixth, ushers need to be able to lift heavy objects. They will need to be able to lift chairs, tables, and other heavy objects if necessary. Finally, ushers need to have a positive attitude. They should be friendly and helpful at all times. If you can do all of these things, then you have what it takes to become an usher!

Related: Usher Resume Example

Related: Usher Interview Questions (With Example Answers)