What does an Usability Specialist do?

Learn all about Usability Specialist duties, skills and much more. Get expert advice on how to become an Usability Specialist.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A usability specialist is a professional who helps design products that are easy to use. They work with designers and engineers to create user-friendly products, websites, and applications. Usability specialists use their knowledge of human behavior and cognitive science to make products that people can use easily and efficiently.

Usability Specialist job duties include:

  • Conduct usability testing on new and existing products
  • Work with product development teams to ensure that products are user-friendly
  • Develop user profiles and personas
  • Analyze data from usability tests to identify areas for improvement
  • Create prototypes and mockups of potential product designs
  • Write reports detailing the results of usability tests and recommendations for improvements
  • Present findings to stakeholders and management
  • Train staff on how to use new products
  • Stay up-to-date on industry trends and best practices

Usability Specialist Job Requirements

Most Usability Specialist positions require a minimum of a bachelor's degree in human factors, psychology, computer science, or a related field. Many employers also prefer candidates who have certification in human factors and experience with user research and testing.

Usability Specialist Skills

  • Usability
  • User Experience
  • Interaction Design
  • Information Architecture
  • User Research
  • Prototyping
  • Wireframing
  • Visual Design
  • Graphic Design
  • Web Design
  • HTML

Related: Top Usability Specialist Skills: Definition and Examples

How to become an Usability Specialist

There are many different types of usability specialists, but all share a common goal: to make sure that products are easy and enjoyable to use. They do this by working with designers and developers to create user-friendly interfaces and by conducting user research to understand the needs of real users.

If you want to become a usability specialist, you will need to have strong analytical and communication skills. You should be able to think critically about how users interact with products and identify areas for improvement. You should also be able to clearly communicate your findings to those who can make changes.

User research is a critical part of the job, so you should be comfortable conducting interviews, surveys, and usability tests. You should also have experience with various research methods, such as ethnographic studies, heuristic evaluations, and task analysis.

If you have the necessary skills and experience, you can apply for jobs at companies that specialize in usability or at consultancies that provide user experience services to clients. Alternatively, you could start your own consultancy or freelance business.

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