What does an NOC Technician do?

A NOC Technician is responsible for the maintenance and upkeep of a company's network infrastructure. They work with network administrators to ensure that all components are functioning properly and that the network is running smoothly.

NOC Technician job duties include:

Providing technical support for computer systems, networks, and software
Installing and configuring computer systems, networks, and software
Monitoring and maintaining computer systems, networks, and software
Troubleshooting hardware and software issues
Repairing computer hardware and software
Upgrading computer systems, networks, and software
Training users on computer systems, networks, and software
Documenting computer systems, networks, and software
Planning and implementing changes to computer systems, networks, and software

NOC Technician Job Requirements

An NOC Technician is responsible for monitoring and maintaining a company's network infrastructure. They must have a strong understanding of networking concepts and be able to troubleshoot complex issues. A bachelor's degree in computer science or a related field is typically required, along with industry-recognized certifications (such as Cisco Certified Network Associate (CCNA)). Prior experience working in a network operations center is also helpful.

NOC Technician Skills

NOC Technician:
Networking
Cisco
CCNA
CCNP
Routing
Switching
Firewalls
VPN
Load Balancers
Wireless
Telecom

How to become an NOC Technician

An NOC technician is responsible for the operation and maintenance of a network operations center. They monitor and troubleshoot network issues, as well as provide support to customers and end users. To become an NOC technician, you will need to have a strong understanding of networking concepts and protocols. You should also be able to effectively use monitoring and troubleshooting tools. In addition, excellent customer service skills are essential in this role.

Related: NOC Technician Resume Example