What does an NOC Technician do?
Published 3 min read
A NOC Technician is responsible for the maintenance and upkeep of a company's network infrastructure. They work with network administrators to ensure that all components are functioning properly and that the network is running smoothly.
NOC Technician job duties include:
- Providing technical support for computer systems, networks, and software
- Installing and configuring computer systems, networks, and software
- Monitoring and maintaining computer systems, networks, and software
- Troubleshooting hardware and software issues
- Repairing computer hardware and software
- Upgrading computer systems, networks, and software
- Training users on computer systems, networks, and software
- Documenting computer systems, networks, and software
- Planning and implementing changes to computer systems, networks, and software
NOC Technician Job Requirements
An NOC Technician is responsible for monitoring and maintaining a company's network infrastructure. They must have a strong understanding of networking concepts and be able to troubleshoot complex issues. A bachelor's degree in computer science or a related field is typically required, along with industry-recognized certifications (such as Cisco Certified Network Associate (CCNA)). Prior experience working in a network operations center is also helpful.
NOC Technician Skills
- NOC Technician:
- Networking
- Cisco
- CCNA
- CCNP
- Routing
- Switching
- Firewalls
- VPN
- Load Balancers
- Wireless
- Telecom
Related: Top NOC Technician Skills: Definition and Examples
How to become an NOC Technician
An NOC technician is responsible for the operation and maintenance of a network operations center. They monitor and troubleshoot network issues, as well as provide support to customers and end users. To become an NOC technician, you will need to have a strong understanding of networking concepts and protocols. You should also be able to effectively use monitoring and troubleshooting tools. In addition, excellent customer service skills are essential in this role.
Related: NOC Technician Resume Example
Related: NOC Technician Interview Questions (With Example Answers)