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What does an Insurance Coordinator do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

An insurance coordinator is responsible for handling all aspects of an insurance policy. This may include processing claims, issuing new policies, and cancelling old ones. The coordinator must be able to keep track of many different policies and ensure that they are all up to date. They must also be able to answer any questions that clients may have about their coverage.

Insurance Coordinator job duties include:

  • Research and compile data related to insurance policies
  • Request quotes from insurance providers
  • Evaluate quotes and select the most suitable policy
  • Prepare and submit insurance applications
  • Maintain records of insurance policies
  • Keep abreast of changes in the insurance industry
  • Assist clients with the claims process
  • Investigate and resolve client complaints
  • Renew insurance policies as needed

Insurance Coordinator Job Requirements

An insurance coordinator is responsible for handling all aspects of an insurance policy, from the initial application to the ongoing customer service. They must be able to effectively communicate with both insurance companies and customers in order to ensure that all needs are met. A high school diploma is typically required for this position, though some employers may prefer or require postsecondary education. Certification is not typically required, but may be helpful in advancing one’s career. Experience is also beneficial, as it allows coordinators to better understand the ins and outs of the insurance industry.

Insurance Coordinator Skills

  • Insurance
  • Communication
  • Organization
  • Time Management
  • Customer Service
  • Research
  • Writing
  • Microsoft Office
  • Data Entry
  • 10-Key
  • Typing

Related: Top Insurance Coordinator Skills: Definition and Examples

How to become an Insurance Coordinator

An insurance coordinator is responsible for the organization and coordination of an insurance company's customer service department. They work closely with customers, agents, and underwriters to ensure that all customer inquiries are handled in a timely and efficient manner. In order to become an insurance coordinator, one must have excellent communication and customer service skills. They must also be able to multitask and handle a high volume of phone calls and emails. Insurance coordinators typically have a bachelor's degree in business administration or a related field.

Related: Insurance Coordinator Resume Example

Related: Insurance Coordinator Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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