A ward clerk is responsible for maintaining the medical records of patients in a hospital ward. They also schedule appointments and tests, and coordinate with insurance companies.
Ward Clerk job duties include:
- Answer phones and direct calls appropriately
- Greet and assist visitors
- Schedule appointments and maintain calendars
- Perform clerical duties such as filing, faxing, photocopying, etc.
- Maintain inventory of office supplies and place orders when necessary
- Update patient records and files
- Prepare correspondence and documents
- Handle confidential information in a professional manner
- Assist nurses and doctors with patient care
- Monitor security cameras
Ward Clerk Job Requirements
There are no formal education requirements for a ward clerk, but most employers prefer candidates with at least a high school diploma or equivalent. Some on-the-job training may be provided, but it is not required. Ward clerks typically have previous experience working in a medical office or hospital setting. Certification is not required, but some employers may prefer candidates who are certified medical assistants or have completed a medical office assistant program.
Ward Clerk Skills
- Filing
- Scheduling
- Answering Phones
- Greeting Patients
- Pulling Medical Records
- Scanning Documents
- Faxing Documents
- Entering Data
- Maintaining Supplies
- Cleaning
- Restocking
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How to become a Ward Clerk
There are many different types of ward clerks, but the most common type is a medical ward clerk. To become a medical ward clerk, you will need to have at least a high school diploma or equivalent. You will also need to be able to type at least 30 words per minute and have basic computer skills. Once you have these qualifications, you can apply for a position at a hospital or other medical facility.
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