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What does a Ticket Seller do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A ticket seller is responsible for selling tickets to customers for events. They may work in a box office, at a ticket kiosk, or even sell tickets door-to-door. Ticket sellers must be able to answer questions about the event and help customers choose the right ticket. They must also be able to handle money and give change.

Ticket Seller job duties include:

  • Greet customers and provide them with assistance
  • Answer customer inquiries and provide them with accurate information
  • Help customers select the appropriate tickets for their needs
  • Process customer orders and payments accurately and efficiently
  • Keep track of inventory and report any discrepancies
  • Keep the ticket sales area clean and organized
  • Follow all company policies and procedures
  • Assist with other tasks as needed, such as crowd control or event set-up/breakdown
  • Maintain a positive and professional attitude at all times

Ticket Seller Job Requirements

There are no formal education requirements for ticket sellers, although some employers may prefer candidates with a high school diploma or equivalent. Certification is not required, but completing a short training program on proper ticketing procedures may be beneficial. Experience is also not required, although customer service experience may be helpful.

Ticket Seller Skills

  • Patience
  • Empathy
  • Listening
  • Communication
  • Organization
  • Multi-tasking
  • Customer service
  • Problem solving
  • Flexibility
  • Attention to detail
  • Sales

Related: Top Ticket Seller Skills: Definition and Examples

How to become a Ticket Seller

There are many different ways to become a ticket seller. The most common way is to find a job with a company that sells tickets, such as a concert venue or sports arena. There are also many online ticketing companies that allow people to sell tickets from home. To become a ticket seller, you will need to be able to use a computer and have basic customer service skills.

If you want to work for a company that sells tickets, the best way to find a job is to check the website of the company you are interested in. Many ticketing companies have online job applications. You can also check job websites, such as Indeed or Monster, or even the website of the venue where you would like to work.

If you want to sell tickets from home, there are many online ticketing companies that you can sign up with. These companies will provide you with everything you need to sell tickets, including an inventory of tickets and a way to accept payments from customers. To get started, simply create an account with one of these companies and start listing the tickets you have for sale.

Regardless of how you become a ticket seller, the most important thing is providing good customer service. This means being polite and helpful when interacting with customers, and making sure that they are able to purchase the tickets they need without any problems. If you can do this, then you will be successful as a ticket seller.

Related: Ticket Seller Resume Example

Related: Ticket Seller Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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