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What does a Terminal Manager do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A terminal manager is responsible for the overall operation of a terminal, including the coordination of activities between different departments. They also develop and implement plans to improve efficiency and productivity.

Terminal Manager job duties include:

  • Plan, direct, or coordinate the operations of public or private sector organizations.
  • Determine organizational goals, policies, and procedures.
  • Relate and communicate with other managers to plan and coordinate work activities.
  • Resolve conflicts between different departments or personnel.
  • Develop budgets and approve expenditures.
  • Initiate corrective action when necessary to ensure that objectives are met.
  • Prepare operational reports and submit them to upper management.
  • Analyze financial statements, sales reports, or other performance data to measure productivity or goal achievement.
  • Oversee the hiring, training, or performance of staff.

Terminal Manager Job Requirements

A Terminal Manager is responsible for the safe and efficient operation of a terminal. They must have a bachelor's degree in business or a related field, and at least five years of experience in management. They must also be certified in hazardous materials handling.

Terminal Manager Skills

  • Communication
  • Organization
  • Time Management
  • Customer Service
  • Interpersonal Skills
  • Problem Solving
  • Decision Making
  • Leadership
  • Teamwork
  • Conflict Resolution
  • Negotiation

Related: Top Terminal Manager Skills: Definition and Examples

How to become a Terminal Manager

A terminal manager is responsible for the coordination and management of all activities related to the loading and unloading of passengers, baggage, and cargo on an aircraft. They work closely with the airline's operations team to ensure that all flights are processed efficiently and safely.

The role of a terminal manager requires excellent communication and organizational skills, as well as a strong understanding of aviation regulations. If you are interested in becoming a terminal manager, here are a few steps you can take:

1. Obtain a bachelor's degree in aviation or a related field. This will give you the necessary knowledge and foundation to begin your career in airport management.

2. Gain experience working in an airport or with an airline. This will help you to better understand the day-to-day operations of an airport and the various roles involved.

3. Become certified by the American Association of Airport Executives (AAAE). This certification is not required, but it will show potential employers that you have the necessary skills and knowledge to be successful in this role.

4. Apply for open positions at airports or with airlines. Many terminal manager positions are filled through promotions from within, so it is important to get your foot in the door in any way possible.

5. Once you have been hired as a terminal manager, attend all required training courses and stay up-to-date on changes in aviation regulations. This will help you to be successful in your role and keep your passengers safe.

Related: Terminal Manager Resume Example

Related: Terminal Manager Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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