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What does a Technical Sales Representative do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 4 min read

A technical sales representative is responsible for the sale of technical products and services to customers. They work with customers to understand their needs and provide solutions that meet those needs. Technical sales representatives typically have a background in engineering or a related field, and they use their knowledge to sell products that will solve customer problems.

Technical Sales Representative job duties include:

  • Researching and identifying sales opportunities, including new markets, products, and services
  • Approaching potential customers with the aim of winning new business
  • Developing relationships with key decision-makers in target organizations
  • Planning and delivering presentations and demonstrations that effectively communicate the features and benefits of products or services
  • Answering questions from potential customers and providing detailed information about products or services
  • Negotiating contracts and agreements with customers to maximize profits
  • Managing customer accounts and maintaining strong customer relationships
  • Monitoring competitor activity and generating leads for new business opportunities
  • Keeping up to date with industry developments and trends

Technical Sales Representative Job Requirements

A Technical Sales Representative typically needs a minimum of an Associate's degree, although a Bachelor's degree is preferred. Certification in the product or software being sold is also helpful. Technical Sales Representatives must have excellent communication and interpersonal skills since they will be interacting with customers on a daily basis. They should also be able to understand customer needs and explain complex technical information in layman's terms. Previous experience in sales, customer service, or technical support is beneficial.

Technical Sales Representative Skills

  • Communication
  • Presentation
  • Interpersonal
  • Negotiation
  • Organization
  • Time Management
  • Customer Service
  • Product Knowledge
  • Industry Knowledge
  • Competitive Analysis
  • Prospecting

Related: Top Technical Sales Representative Skills: Definition and Examples

How to become a Technical Sales Representative

A technical sales representative is a professional who sells technical products or services to customers. They are the link between the customer and the company, and they must be able to understand the needs of both. Technical sales representatives must have strong communication and interpersonal skills, as well as knowledge of their products or services.

If you are interested in becoming a technical sales representative, there are a few things you can do to increase your chances of success. First, get a degree in a field that is related to the products or services you want to sell. This will give you the technical knowledge you need to be successful. Next, get some experience working in customer service or sales. This will help you develop the people skills you need to be successful in this role. Finally, consider getting certified by a professional organization such as the American Society for Quality or the International Society for Measurement and Control. This will show potential employers that you are serious about your career and that you have the skills and knowledge needed to be successful.

Technical sales representatives play an important role in many companies, and they can be very successful if they have the right skills and knowledge. If you are interested in this career, take the time to develop the necessary skills and knowledge, and you could be on your way to a successful career selling technical products or services.

Related: Technical Sales Representative Resume Example

Related: Technical Sales Representative Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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