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What does a Software Business Analyst do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 4 min read

A software business analyst is responsible for analyzing an organization's business needs and developing a software solution to address those needs. They work with stakeholders to understand the requirements for the software, and then develop a plan for how the software will be created and implemented. They also work with developers to ensure that the software meets the business requirements.

Software Business Analyst job duties include:

  • Researching and identifying business requirements for software solutions
  • Collaborating with software developers to design and implement software solutions that meet business needs
  • Documenting business requirements for software development projects
  • Conducting user acceptance testing to ensure that software solutions meet business needs
  • Training users on how to use new software applications
  • Supporting users during the rollout of new software applications
  • Monitoring software application performance and providing feedback to developers
  • Troubleshooting issues with software applications
  • Generating reports on software application usage and performance

Software Business Analyst Job Requirements

A software business analyst typically needs at least a bachelor's degree in computer science, information systems, or a related field. Many employers also require business analysts to have a certification, such as the Certified Business Analysis Professional (CBAP) designation from the International Institute of Business Analysis. In addition, employers usually prefer candidates who have several years of experience working with software development and business processes.

Software Business Analyst Skills

  • Communication
  • Requirements gathering
  • Documentation
  • Process improvement
  • Business analysis
  • Data analysis
  • Process mapping
  • Business process modeling
  • Functional specification development
  • Use case development
  • Gap analysis
  • Requirements management

Related: Top Software Business Analyst Skills: Definition and Examples

How to become a Software Business Analyst

A software business analyst is responsible for assessing the business needs of an organization and translating those needs into software requirements. In order to become a software business analyst, one must first have a strong understanding of both business and technology.

There are a few key skills that are essential for success in this role:

1. Strong analytical skills: A software business analyst must be able to analyze complex business problems and identify potential solutions. They also need to be able to evaluate the impact of proposed solutions and make recommendations accordingly.

2. Excellent communication skills: A software business analyst must be able to effectively communicate with both technical and non-technical staff. They need to be able to understand the needs of the business and translate them into technical requirements. They also need to be able to explain complex technical concepts to non-technical staff in a way that is easy to understand.

3. Strong project management skills: A software business analyst must be able to effectively manage projects from start to finish. They need to be able to create project plans, track progress, and ensure that deadlines are met.

4. Good problem-solving skills: A software business analyst must be able to troubleshoot problems that arise during the course of a project. They need to be able to quickly identify the root cause of a problem and find an effective solution.

5. Strong technical skills: A software business analyst must have a good understanding of various programming languages and database technologies. They should also be familiar with different software development methodologies (e.g., waterfall, agile).

Related: Software Business Analyst Resume Example

Related: Software Business Analyst Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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