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What does a Sales Operations Manager do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A Sales Operations Manager is responsible for the coordination and administration of sales operations in an organization. They work to ensure that sales goals are met and that sales processes are efficient and effective. The Sales Operations Manager may also be responsible for developing and implementing sales strategies, managing sales teams, and analyzing sales data.

Sales Operations Manager job duties include:

  • Develop and implement sales strategies
  • Coordinate sales operations
  • Manage sales teams
  • Monitor performance of sales staff
  • Evaluate customer needs and preferences
  • Research market trends
  • Set sales targets
  • Track sales metrics
  • Analyze data to identify opportunities for improvement
  • Prepare reports for upper management

Sales Operations Manager Job Requirements

A Sales Operations Manager typically needs a bachelor's degree in business administration, although some employers may prefer a master's degree. Many companies require certification in sales management from the Sales Management Association or a similar organization. Sales Operations Managers must have several years of experience in sales, including experience managing a sales team. They must be able to analyze sales data and develop strategies to improve sales performance. They also need excellent communication and interpersonal skills to lead and motivate their team.

Sales Operations Manager Skills

  • Communication
  • Organization
  • Time Management
  • Prioritization
  • Customer Service
  • Sales
  • Marketing
  • Business Development
  • Negotiation
  • Account Management
  • Territory Management

Related: Top Sales Operations Manager Skills: Definition and Examples

How to become a Sales Operations Manager

Sales operations managers are responsible for planning, directing, and coordinating the operations of an organization's sales department. They work with other departments within the organization to ensure that sales goals are met. In order to become a sales operations manager, one must have experience working in sales and management. Additionally, a bachelor's degree in business administration or a related field is typically required.

Related: Sales Operations Manager Resume Example

Related: Sales Operations Manager Interview Questions (With Example Answers)

Editorial staff

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Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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