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What does a Resident Manager do?

Learn all about Resident Manager duties, skills and much more. Get expert advice on how to become a Resident Manager.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A resident manager is a person who manages a property, such as an apartment complex, on behalf of the owner. The resident manager may live on-site or off-site, but they are responsible for the day-to-day operations of the property, including maintenance, repairs, and rent collection.

Resident Manager job duties include:

  • Overseeing all aspects of property operations
  • Hiring, training and supervising staff
  • Preparing and administering the operating budget
  • Ensuring that the property is well-maintained and compliant with all safety regulations
  • Coordinating repairs and renovations as needed
  • Addressing resident concerns and resolving disputes
  • Enforcing rules and regulations
  • Preparing reports for the owner or management company
  • Inspecting units on a regular basis

Resident Manager Job Requirements

The job of a Resident Manager is to oversee the day-to-day operations of a residential property. This includes tasks such as maintaining the property, collecting rent, and dealing with tenant issues. The ideal candidate for this position will have a high school diploma or equivalent, as well as experience in customer service and/or property management. Additionally, it is helpful if the candidate has a valid driver’s license and access to a reliable vehicle.

Resident Manager Skills

  • Communication
  • Customer service
  • Organizational
  • Time management
  • Multi-tasking
  • Conflict resolution
  • Decision making
  • Problem solving
  • Teamwork
  • Leadership
  • Motivational

Related: Top Resident Manager Skills: Definition and Examples

How to become a Resident Manager

The first step to becoming a Resident Manager is to complete an accredited degree or certificate in property management. Many community colleges and universities offer these programs. The coursework will provide you with the necessary skills to manage a residential property, including budgeting, marketing, and maintenance.

After completing your degree or certificate, you will need to obtain a state-issued license. Each state has different requirements for licensure, but most require passing an exam and completing a background check. Once you are licensed, you can begin working as a Resident Manager.

As a Resident Manager, your responsibilities will include maintaining the property, collecting rent, and handling any repair or maintenance requests from tenants. You will also be responsible for enforcing the lease agreement and ensuring that all tenants abide by the rules and regulations of the property. To be successful in this role, you must be organized, detail-oriented, and have excellent customer service skills.

Related: Resident Manager Resume Example

Related: Resident Manager Interview Questions (With Example Answers)