What does a Receiving Associate do?
Published 3 min read
A receiving associate is responsible for unloading merchandise from incoming trucks, checking the merchandise for damage, and stocking it in the correct location in the store.
Receiving Associate job duties include:
- Unload merchandise from inbound trucks and sort items by department
- Check in merchandise using a handheld scanner and enter data into the computer
- Stock shelves with merchandise according to planograms
- Keep the receiving area clean and organized
- Assist customers with finding items and loading purchases into their vehicles
- Use a forklift to move heavy merchandise to the sales floor or stock room
- Process returns and exchanges of merchandise
- Prepare damaged goods for return to vendors
- Manage inventory of shipping supplies
- Train new employees on receiving procedures
Receiving Associate Job Requirements
Most receiving associates have a high school diploma or equivalent, although some jobs may require postsecondary education, such as completion of a two-year associate degree in business or a related field. Certification is not typically required, although some employers may prefer or require certification from the American Society for Quality (ASQ) or a similar organization. Prior experience in a shipping, receiving, or warehouse environment is generally required.
Receiving Associate Skills
- Communication
- Organization
- Attention to Detail
- Flexibility
- Customer Service
- Teamwork
- Problem Solving
- Multi-tasking
- Time Management
- Stocking
- Inventory
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How to become a Receiving Associate
A Receiving Associate is responsible for unloading, checking in, and stocking merchandise at a store or distribution center. They may also be responsible for cleaning the receiving area and keeping it organized. To become a Receiving Associate, you will need to have a high school diploma or equivalent. You will also need to be able to lift heavy boxes and stand for long periods of time. If you have experience working in a warehouse or retail setting, that will be helpful. To be successful in this role, you must be able to work quickly and efficiently while paying attention to detail.
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