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What does a Receiving Associate do?

Learn all about Receiving Associate duties, skills and much more. Get expert advice on how to become a Receiving Associate.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A receiving associate is responsible for unloading merchandise from incoming trucks, checking the merchandise for damage, and stocking it in the correct location in the store.

Receiving Associate job duties include:

  • Unload merchandise from inbound trucks and sort items by department
  • Check in merchandise using a handheld scanner and enter data into the computer
  • Stock shelves with merchandise according to planograms
  • Keep the receiving area clean and organized
  • Assist customers with finding items and loading purchases into their vehicles
  • Use a forklift to move heavy merchandise to the sales floor or stock room
  • Process returns and exchanges of merchandise
  • Prepare damaged goods for return to vendors
  • Manage inventory of shipping supplies
  • Train new employees on receiving procedures

Receiving Associate Job Requirements

Most receiving associates have a high school diploma or equivalent, although some jobs may require postsecondary education, such as completion of a two-year associate degree in business or a related field. Certification is not typically required, although some employers may prefer or require certification from the American Society for Quality (ASQ) or a similar organization. Prior experience in a shipping, receiving, or warehouse environment is generally required.

Receiving Associate Skills

  • Communication
  • Organization
  • Attention to Detail
  • Flexibility
  • Customer Service
  • Teamwork
  • Problem Solving
  • Multi-tasking
  • Time Management
  • Stocking
  • Inventory

Related: Top Receiving Associate Skills: Definition and Examples

How to become a Receiving Associate

A Receiving Associate is responsible for unloading, checking in, and stocking merchandise at a store or distribution center. They may also be responsible for cleaning the receiving area and keeping it organized. To become a Receiving Associate, you will need to have a high school diploma or equivalent. You will also need to be able to lift heavy boxes and stand for long periods of time. If you have experience working in a warehouse or retail setting, that will be helpful. To be successful in this role, you must be able to work quickly and efficiently while paying attention to detail.

Related: Receiving Associate Resume Example

Related: Receiving Associate Interview Questions (With Example Answers)