What does a Receiving Associate do?

A receiving associate is responsible for unloading merchandise from incoming trucks, checking the merchandise for damage, and stocking it in the correct location in the store.

Receiving Associate job duties include:

Unload merchandise from inbound trucks and sort items by department
Check in merchandise using a handheld scanner and enter data into the computer
Stock shelves with merchandise according to planograms
Keep the receiving area clean and organized
Assist customers with finding items and loading purchases into their vehicles
Use a forklift to move heavy merchandise to the sales floor or stock room
Process returns and exchanges of merchandise
Prepare damaged goods for return to vendors
Manage inventory of shipping supplies
Train new employees on receiving procedures

Receiving Associate Job Requirements

Most receiving associates have a high school diploma or equivalent, although some jobs may require postsecondary education, such as completion of a two-year associate degree in business or a related field. Certification is not typically required, although some employers may prefer or require certification from the American Society for Quality (ASQ) or a similar organization. Prior experience in a shipping, receiving, or warehouse environment is generally required.

Receiving Associate Skills

Communication
Organization
Attention to Detail
Flexibility
Customer Service
Teamwork
Problem Solving
Multi-tasking
Time Management
Stocking
Inventory

How to become a Receiving Associate

A Receiving Associate is responsible for unloading, checking in, and stocking merchandise at a store or distribution center. They may also be responsible for cleaning the receiving area and keeping it organized. To become a Receiving Associate, you will need to have a high school diploma or equivalent. You will also need to be able to lift heavy boxes and stand for long periods of time. If you have experience working in a warehouse or retail setting, that will be helpful. To be successful in this role, you must be able to work quickly and efficiently while paying attention to detail.