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What does a Receiving Associate do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A receiving associate is responsible for unloading merchandise from incoming trucks, checking the merchandise for damage, and stocking it in the correct location in the store.

Receiving Associate job duties include:

  • Unload merchandise from inbound trucks and sort items by department
  • Check in merchandise using a handheld scanner and enter data into the computer
  • Stock shelves with merchandise according to planograms
  • Keep the receiving area clean and organized
  • Assist customers with finding items and loading purchases into their vehicles
  • Use a forklift to move heavy merchandise to the sales floor or stock room
  • Process returns and exchanges of merchandise
  • Prepare damaged goods for return to vendors
  • Manage inventory of shipping supplies
  • Train new employees on receiving procedures

Receiving Associate Job Requirements

Most receiving associates have a high school diploma or equivalent, although some jobs may require postsecondary education, such as completion of a two-year associate degree in business or a related field. Certification is not typically required, although some employers may prefer or require certification from the American Society for Quality (ASQ) or a similar organization. Prior experience in a shipping, receiving, or warehouse environment is generally required.

Receiving Associate Skills

  • Communication
  • Organization
  • Attention to Detail
  • Flexibility
  • Customer Service
  • Teamwork
  • Problem Solving
  • Multi-tasking
  • Time Management
  • Stocking
  • Inventory

Related: Top Receiving Associate Skills: Definition and Examples

How to become a Receiving Associate

A Receiving Associate is responsible for unloading, checking in, and stocking merchandise at a store or distribution center. They may also be responsible for cleaning the receiving area and keeping it organized. To become a Receiving Associate, you will need to have a high school diploma or equivalent. You will also need to be able to lift heavy boxes and stand for long periods of time. If you have experience working in a warehouse or retail setting, that will be helpful. To be successful in this role, you must be able to work quickly and efficiently while paying attention to detail.

Related: Receiving Associate Resume Example

Related: Receiving Associate Interview Questions (With Example Answers)

Editorial staff

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Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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