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What does a Quality Improvement Specialist do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A quality improvement specialist is a professional who works to improve the quality of products or services within an organization. They may develop and implement quality control systems, train and oversee staff, and conduct audits to ensure compliance with standards. Quality improvement specialists typically possess strong analytical and problem-solving skills, as well as experience in the relevant industry.

Quality Improvement Specialist job duties include:

  • Collect and analyze data to identify areas in need of improvement
  • Develop and implement quality improvement initiatives
  • Monitor compliance with quality standards
  • Conduct audits to ensure adherence to quality guidelines
  • Investigate complaints and incidents to determine root cause
  • Identify process improvements to prevent future issues
  • Train staff on quality improvement procedures
  • Prepare reports on quality metrics and progress towards goals
  • Work with management to develop quality objectives
  • Participate in continuous improvement projects

Quality Improvement Specialist Job Requirements

A Quality Improvement Specialist typically has a bachelor's degree in quality assurance or a related field. They may also have certification from the American Society for Quality (ASQ) as a Certified Six Sigma Black Belt or Certified Quality Auditor. In addition, they should have several years of experience working in quality assurance or a related field.

Quality Improvement Specialist Skills

  • Six Sigma
  • Process improvement
  • Project management
  • Change management
  • Data analysis
  • Process mapping
  • Root cause analysis
  • Kaizen
  • DMAIC
  • PDCA
  • Lean Manufacturing

Related: Top Quality Improvement Specialist Skills: Definition and Examples

How to become a Quality Improvement Specialist

There are many ways to become a quality improvement specialist. One way is to have a degree in quality management or a related field. Another way is to have experience working in quality assurance or quality control.

The most important thing for becoming a quality improvement specialist is to have a strong desire to improve the quality of products or services. Quality improvement specialists must be able to identify problems and then work with others to find solutions. They must also be able to communicate effectively and work well under pressure.

If you are interested in becoming a quality improvement specialist, there are many resources available to help you get started. There are online courses, books, and even certification programs that can give you the skills you need to be successful in this field.

Related: Quality Improvement Specialist Resume Example

Related: Quality Improvement Specialist Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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