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What does a Public Information Officer do?

Learn all about Public Information Officer duties, skills and much more. Get expert advice on how to become a Public Information Officer.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A public information officer is responsible for providing information to the public about their organization. They may work with the media to provide information to the public through news outlets, and they may also provide information directly to individuals who have questions or concerns about their organization.

Public Information Officer job duties include:

  • Develop and implement communication strategies
  • Plan and oversee public relations activities
  • Write press releases, make public presentations, and conduct media relations
  • Manage social media accounts and content
  • Develop marketing materials such as brochures, fact sheets, and website content
  • Plan and coordinate special events such as conferences, workshops, and tours
  • Serve as a liaison between the organization and the public
  • Respond to inquiries from the media and the public
  • Monitor trends in the industry and develop strategies to address them
  • Keep abreast of developments in the field of public information and adjust plans accordingly

Public Information Officer Job Requirements

A Public Information Officer (PIO) is responsible for providing information to the public about their organization. They typically have a background in communications, journalism, or public relations. Many PIOs have a bachelor's degree, although some jobs may only require an associate's degree. In addition, PIOs may be required to have experience working in the media or with the public. Some organizations may also require PIOs to be certified in crisis communications.

Public Information Officer Skills

  • Writing
  • Editing
  • Research
  • Social media
  • Public speaking
  • Media relations
  • Crisis communications
  • Marketing
  • Event planning
  • Fundraising
  • Graphic design

Related: Top Public Information Officer Skills: Definition and Examples

How to become a Public Information Officer

A public information officer (PIO), also called a press secretary, is a professional who helps an organization communicate with the public. A PIO plans and implements strategies for getting positive publicity in the news and in other media.

A PIO must be able to think on his or her feet and come up with creative solutions to problems. He or she must be able to write well and speak in front of groups. A PIO must be able to work well under pressure and meet deadlines.

Most PIOs have a college degree in journalism, communications, or public relations. Many PIOs also have experience working in the news media as a reporter, editor, or producer. Some PIOs have a background in another field, such as law or business.

If you are interested in becoming a PIO, start by getting a degree in journalism, communications, or public relations from a college or university. Then get some experience working in the news media. You might also want to get some additional training in business or law.

Related: Public Information Officer Resume Example

Related: Public Information Officer Interview Questions (With Example Answers)