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Top 11 Public Information Officer Certifications

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Updated 17 min read

Certifications for a public information officer are important in the job market because they demonstrate to employers that the individual has the necessary skills and knowledge to be successful in the role. Certifications provide evidence of an individual’s expertise and can help them stand out from other applicants. They also show potential employers that the individual is committed to their career and has taken steps to stay up-to-date with industry trends and best practices. In addition, certifications demonstrate an individual’s dedication to professional development, which can be attractive to employers.

The purpose of this article is to review the top certifications for Public Information Officers and explain how they can help advance a PIO's career.

What are Public Information Officer Certifications?

Public Information Officer (PIO) certification is a professional credential that recognizes an individual’s expertise in public information and media relations. The certification program is offered by the Public Relations Society of America (PRSA). It requires individuals to demonstrate their knowledge of public information principles, strategies, tactics, and ethics.

This certification can benefit individuals who work in public relations or communications roles, as it provides them with a formal distinction and recognition of their qualifications. It also allows employers to identify qualified professionals who possess the necessary skills for managing sensitive public information. Additionally, PIO certification demonstrates an individual’s commitment to excellence in their profession by requiring them to adhere to a code of ethics.

Finally, having PIO certification can result in increased job opportunities and higher salaries due to the fact that employers are more likely to hire certified professionals than those without any recognized credentials.

Pro Tip: When considering public information officer certification, make sure to research the certifying body and their requirements thoroughly. Be sure to understand the scope of the certification, how long it is valid for, and any continuing education requirements that may be necessary to maintain your credentials.

Related: What does a Public Information Officer do?

Top 11 Public Information Officer Certifications

Here’s our list of the best certifications available to Public Information Officers today.

1. Certified Public Information Officer (CPIO)

A Certified Public Information Officer (CPIO) is a professional designation that recognizes individuals who have attained a high level of knowledge and expertise in the field of public information. CPIOs are responsible for managing and disseminating information to the public, including press releases, media relations, and other communications. They also work with government agencies to ensure compliance with the Freedom of Information Act (FOIA).

In order to become a CPIO, one must complete an approved training program that covers topics such as media relations, FOIA compliance, crisis communication, social media strategies, and more. The length of the program can vary from 8-12 weeks depending on the institution offering it.

The cost of becoming a CPIO can range from $1,000-$3,000 depending on the institution offering the program. Additionally, some organizations may require additional fees for certification exams or other services related to obtaining the designation.

To get started on your path towards becoming a CPIO you should research accredited programs in your area and contact them for more information about their requirements and costs.

2. Certified Government Information Professional (CGIP)

Certified Government Information Professional (CGIP) is a professional certification program designed to recognize individuals who have demonstrated expertise in the management, use and dissemination of government information. The certification is offered by the Special Libraries Association (SLA), a global organization of information professionals dedicated to advancing the field of library and information science.

The CGIP program requires applicants to have at least three years of experience in managing, using or disseminating government information. Applicants must also pass an exam that covers topics such as government information sources, legal issues related to access and use of government information, and best practices for managing digital collections.

The CGIP exam takes about two hours to complete and can be taken online or in-person at designated testing centers. The cost of the exam is $200 for SLA members and $250 for non-members.

Once an individual has passed the exam, they will receive their CGIP certificate within four weeks. The certificate is valid for three years after which time it must be renewed by taking an additional exam or completing continuing education courses related to government information management.

3. Certified Public Relations Officer (CPRO)

A Certified Public Relations Officer (CPRO) is a professional who has been certified by the International Association of Public Relations Officers (IAPRO). This certification is designed to recognize and promote the highest standards of professionalism in public relations.

The CPRO certification requires that the applicant have at least three years of experience in public relations and demonstrate mastery of core competencies such as strategic communication, media relations, crisis management, research and evaluation, and corporate social responsibility. The certification also requires that applicants pass an exam administered by IAPRO.

The process for obtaining a CPRO certification takes approximately four to six months. Applicants must first complete an application form and submit it to IAPRO along with supporting documentation such as transcripts, letters of recommendation, and proof of experience in public relations. Once the application is approved, applicants must then register for and take the CPRO exam. The exam consists of multiple-choice questions covering topics such as communication theory, media relations, crisis management, research methods, and corporate social responsibility.

The cost for obtaining a CPRO certification varies depending on where you live but typically ranges from $500-$800 USD. This includes registration fees for the exam as well as any additional materials or resources needed to prepare for it.

4. Certified Public Affairs Officer (CPAO)

Certified Public Affairs Officer (CPAO) is a professional designation earned by individuals who have demonstrated expertise in the field of public affairs. CPAOs are trained to understand and manage the political, economic, social and cultural aspects of public policy. They possess the skills necessary to effectively communicate with stakeholders, build relationships with elected officials and other decision-makers, and develop strategies that will help organizations achieve their goals.

The certification process typically takes three years to complete. To become certified, applicants must complete a comprehensive training program that covers topics such as public relations, media relations, government relations, advocacy, crisis management and more. After completing the program, applicants must then pass an exam administered by the Public Affairs Council (PAC).

The cost of becoming a Certified Public Affairs Officer varies depending on the program chosen. Generally speaking, programs range from $3,000-$4,000 for tuition alone. Additional costs may include materials fees or travel expenses associated with attending classes or taking exams.

Once certified, CPAOs can expect to receive higher salaries than those without certification in addition to increased job opportunities and recognition within their field.

5. Certified Media Relations Officer (CMRO)

A Certified Media Relations Officer (CMRO) is a professional designation that recognizes individuals who have demonstrated knowledge and proficiency in media relations. It is awarded by the Public Relations Society of America (PRSA), the largest public relations organization in the world.

The CMRO credential requires successful completion of a rigorous examination that covers topics such as media relations, public relations theory, and ethical issues. The exam consists of multiple-choice questions, case studies, and essay questions. It takes approximately four hours to complete.

To be eligible for the CMRO credential, applicants must have at least three years of full-time work experience in public relations or related fields, or two years of part-time experience plus a college degree. They must also submit an application form and fee to PRSA.

The cost for taking the CMRO exam is $400 for members of PRSA and $500 for non-members. After passing the exam, applicants must pay an additional fee of $50 to receive their certificate and use the CMRO designation on their resume or business cards.

6. Certified Social Media Strategist (CSMS)

A Certified Social Media Strategist (CSMS) is a professional designation that recognizes individuals who have demonstrated advanced knowledge and skills in the field of social media strategy. It is awarded by the Social Media Marketing Institute, an organization dedicated to providing high-quality education and training in the field of social media marketing.

The CSMS program consists of four courses, each focusing on a specific area of social media strategy: Content Strategy, Community Management, Analytics & Reporting, and Social Advertising. The courses are designed to help students develop a comprehensive understanding of how to create successful social media campaigns, measure their effectiveness, and optimize their strategies for maximum impact.

It typically takes about three months to complete all four courses and obtain the CSMS designation. Each course can be taken individually or as part of a package. The cost for the entire program ranges from $1,500 to $2,000 depending on whether you purchase individual courses or the full package. Additionally, there is an exam fee of $250 that must be paid when taking the final exam for certification.

7. Certified Digital Communications Specialist (CDCS)

Certified Digital Communications Specialist (CDCS) is a professional certification program that provides individuals with the knowledge and skills to effectively manage digital communications. The CDCS program is designed to equip professionals with the skills and knowledge needed to develop, implement, and maintain digital communications strategies. It covers topics such as content marketing, search engine optimization (SEO), email marketing, web analytics, social media management, and more.

The CDCS program requires successful completion of three courses: Digital Communications Strategy & Planning, Digital Content & Engagement Strategies, and Digital Analytics & Measurement. Each course is offered online and can be completed in approximately 8-10 weeks.

To become certified in the CDCS program, candidates must complete all three courses with a minimum passing grade of 70%. Candidates must also pass an online assessment upon completion of each course. Upon successful completion of all three courses and assessments, candidates will receive their official CDCS certification from the Institute for Digital Communications.

The cost of the Certified Digital Communications Specialist (CDCS) program varies depending on which provider you choose to take it through. However, most providers offer packages that range from $1,500 - $2,000 USD for all three courses.

8. Certified Crisis Communications Specialist (CCCS)

A Certified Crisis Communications Specialist (CCCS) is a professional designation that recognizes individuals who have demonstrated the skills and knowledge needed to effectively manage crisis communications. This certification is offered by the Institute for Public Relations, an independent, non-profit organization dedicated to advancing the practice of public relations.

To become certified, applicants must have at least five years of experience in public relations or related fields and complete a rigorous online exam. The exam covers topics such as media relations, crisis management, communication planning and strategy, message development and delivery, stakeholder engagement and more.

The cost of the CCCS certification is $395 USD. The exam can be taken anytime within one year after registering. Once you pass the exam you will receive your certificate within 4-6 weeks.

9. Certified Strategic Communication Manager (CSCM)

A Certified Strategic Communication Manager (CSCM) is a professional designation awarded to individuals who have demonstrated their knowledge and expertise in the field of strategic communication. The CSCM certification program is offered by the Institute for Public Relations (IPR). It is designed to equip professionals with the skills and knowledge necessary to develop, implement, and evaluate effective communication strategies that drive organizational success.

The CSCM program consists of two parts: an online course and an exam. The online course covers topics such as strategic planning, message development, public relations research methods, media relations, crisis communications, and more. The exam tests a candidate’s understanding of the material covered in the course.

It typically takes about six months to complete the CSCM program. Candidates must first register for the program on IPR’s website and pay a registration fee of $225 USD. After registering, candidates will receive access to the online course materials which they can complete at their own pace within six months. Once they have completed all of the course materials, they can then take the exam which is administered online through IPR’s testing platform. Upon passing the exam with a score of 70% or higher, candidates will be awarded their CSCM certification.

The total cost for obtaining a CSCM certification is $225 USD plus any additional costs associated with taking and passing the exam (e.g., test center fees).

10. Certified Risk Communication Specialist (CRCS)

A Certified Risk Communication Specialist (CRCS) is a professional who has been trained to understand and use risk communication techniques to effectively communicate with the public about complex issues. The certification is offered by the International Association for Risk Communication (IARC), which is an independent, non-profit organization dedicated to advancing the science and practice of risk communication.

The CRCS certification requires applicants to complete a comprehensive training program that includes both online and in-person instruction. The coursework covers topics such as risk perception, communication theory, message design, media relations, crisis management, and more. The program also includes a final exam, which must be passed in order to receive the certification.

In order to become certified as a CRCS, applicants must have at least five years of experience in risk communication or related fields. They must also submit three letters of recommendation from professionals in their field. Once accepted into the program, applicants must pay a fee of $1,000 USD before they can begin their training.

The entire process typically takes between six months and one year to complete depending on how quickly the applicant completes their coursework and passes the final exam. Upon completion of the program and passing of the final exam, applicants will receive their official CRCS certificate from IARC.

11. Certified Public Information Administrator (CPIA).

Certified Public Information Administrator (CPIA) is a professional designation offered by the National Association of Government Communicators (NAGC). It recognizes individuals who have demonstrated knowledge, skills, and abilities in public information administration.

The CPIA certification requires candidates to pass a comprehensive exam that covers topics such as strategic communication planning, media relations, crisis communications, public relations writing and editing, digital communication strategies, and more. The exam consists of 100 multiple-choice questions that must be completed within two hours.

Candidates must meet certain eligibility requirements before taking the exam. These include having a minimum of three years of professional experience in government communications or public information administration; completion of at least 30 credit hours in an accredited college or university; and completion of NAGC’s Certified Public Information Administrator training program.

The cost for the CPIA exam is $395 for NAGC members and $595 for non-members. Once you have passed the exam, you will receive your CPIA certificate and be eligible to use the CPIA designation after your name.

Do You Really Need a Public Information Officer Certificate?

The answer to this question depends on the individual and their career objectives. A Public Information Officer Certificate can be beneficial for those seeking to enter the field of public information, as it provides a way to demonstrate a level of knowledge and understanding of the subject. It also offers a way to stand out from other job applicants by showing that you have taken the time to pursue additional professional education and training.

For those already working in public information, having a certificate may provide opportunities for promotion or advancement within their current organization or open doors in new organizations. Many employers value certifications when making hiring decisions, so having one could give you an edge over other job candidates. Additionally, gaining certification can help enhance your credibility and increase confidence among peers, supervisors and clients.

In short, whether or not you need a Public Information Officer Certificate depends on your personal goals and objectives. If you are looking to enter the field of public information or advance within it, then obtaining certification could prove invaluable in helping you reach your desired outcome.

Related: Public Information Officer Resume Examples

FAQs About Public Information Officer Certifications

Q1. What is a Public Information Officer Certification?

A1. A Public Information Officer (PIO) certification is a credential that demonstrates an individual’s knowledge and understanding of the principles and practices of public information management, including media relations, crisis communication, and emergency preparedness.

Q2. How do I become certified as a PIO?

A2. To become certified as a PIO, you must complete an approved training program in public information management, pass an examination administered by an accredited certification body, and adhere to the standards set forth by the certifying organization.

Q3. Are there any prerequisites for becoming certified as a PIO?

A3. Yes, most certifying organizations require applicants to have at least two years of experience in public information management before they can apply for certification. Additionally, some organizations may require applicants to possess certain educational qualifications or other credentials such as journalism or communications degrees.

Q4. How long does it take to become certified as a PIO?

A4. The time it takes to become certified varies by organization but typically ranges from three months to one year depending on the applicant’s background and experience level. During this time, applicants are expected to complete their training program and pass their examination with satisfactory scores in order to qualify for certification.

Q5 What are the benefits of being certified as a PIO?

A5 Certified PIOs benefit from increased job opportunities, higher salary potential, greater credibility among peers and employers, enhanced professional recognition and respect within the industry, access to exclusive resources and networks within the field of public information management, and more!

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Brenna Goyette

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Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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