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What does a Program Aide do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 4 min read

A Program Aide provides support to a program or organization by performing administrative tasks, such as answering phones, scheduling appointments, and preparing materials for events. They may also provide direct assistance to program participants by leading activities or providing one-on-one support.

Program Aide job duties include:

  • Assist program staff with planning and implementing program activities
  • Help set up and clean up after program activities
  • Lead or co-lead small groups during program activities
  • Help with preparing materials for program activities
  • Keep track of attendance and participation at program activities
  • Assist with maintaining records and documentation for the program
  • Help to create a positive and welcoming environment for participants
  • Model positive behavior for participants
  • Respond to any concerns or issues that arise during program activities
  • Be flexible and adaptable to changes in the program schedule or activity plans

Program Aide Job Requirements

There are no formal education requirements for program aides, although some employers may prefer candidates with a high school diploma or equivalent. Certification is not required, but completing a training program can give job seekers an edge in the hiring process. Some employers may also require experience working with the target population.

Program Aide Skills

  • Patience
  • Empathy
  • Listening skills
  • Flexibility
  • Creativity
  • Organizational skills
  • Time management skills
  • Interpersonal skills
  • Conflict resolution skills
  • Leadership skills
  • Problem-solving skills

Related: Top Program Aide Skills: Definition and Examples

How to become a Program Aide

A Program Aide is a position that is responsible for providing support to program staff and participants. This position requires excellent organizational skills, the ability to multitask, and the ability to work well under pressure. If you are interested in becoming a Program Aide, here are a few tips to help you get started:

1. Get organized: One of the most important qualities of a successful Program Aide is excellent organization skills. You will need to be able to keep track of multiple tasks and deadlines at once, so it is essential that you are able to stay organized. Invest in a good planner or calendar system that you can use to keep track of your tasks and appointments.

2. Be flexible: Another important quality for a Program Aide is flexibility. Things can change quickly in a program setting and you will need to be able to adapt on the fly. Being flexible will also help you when it comes to dealing with last-minute changes or unexpected challenges.

3. Be a team player: As a Program Aide, you will be working closely with other staff members as well as program participants. It is important that you are able to work well as part of a team in order to provide the best possible experience for everyone involved.

4. Have excellent communication skills: Communication is key in any position, but especially in a role like this where you will be working with many different people. You should be able to effectively communicate both verbally and written in order to avoid misunderstandings and keep everyone on the same page.

5. Be patient: Working with program participants can be challenging at times and it is important that you are patient with them. Remember that everyone has different backgrounds and experiences, so it is important to give everyone the time and space they need to adjust and succeed in the program.

If you have these qualities, then you may have what it takes to become a successful Program Aide!

Related: Program Aide Resume Example

Related: Program Aide Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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