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What does a Post Office do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 2 min read

A Post Office is a place where people can send and receive letters and parcels.

Post Office job duties include:

  • Receive and sort mail and parcels.
  • Weigh and measure parcels.
  • Calculate and collect postage.
  • Sell stamps, postal products and services.
  • Prepare outgoing mail for collection.
  • Provide information about postal services.
  • Handle customer enquiries and complaints.
  • Maintain security of the post office.
  • Ensure the post office is clean and tidy.

Post Office Job Requirements

There are no formal education requirements for most positions at the Post Office. However, some jobs may require a high school diploma or GED. Most jobs will require on-the-job training, which will be provided by the Post Office. Some positions may require certification from the Postal Service. Experience is not required for most entry-level positions, but it may be helpful.

Post Office Skills

  • Postal worker
  • Sorting mail
  • Delivering mail
  • Operating a cash register
  • Selling stamps and other postal products
  • Answering customer inquiries
  • Handling customer complaints
  • Weighing packages
  • Calculating postage rates
  • Printing labels and postage
  • Maintaining inventory

Related: Top Post Office Skills: Definition and Examples

How to become a Post Office

There are a few steps that one must take in order to become a Post Office. The first step is to contact your local Post Office and inquire about job openings. The second step is to take and pass a Postal Exam. The third step is to complete on-the-job training. After these steps are completed, you will be a Post Office employee!

Related: Post Office Resume Example

Related: Post Office Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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