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What does a Post Office do?

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Brenna Goyette
Certified Professional Resume Writer, Career Expert
3 min read
Published

A Post Office is a place where people can send and receive letters and parcels.

Post Office job duties include:

  • Receive and sort mail and parcels.
  • Weigh and measure parcels.
  • Calculate and collect postage.
  • Sell stamps, postal products and services.
  • Prepare outgoing mail for collection.
  • Provide information about postal services.
  • Handle customer enquiries and complaints.
  • Maintain security of the post office.
  • Ensure the post office is clean and tidy.

Post Office Job Requirements

There are no formal education requirements for most positions at the Post Office. However, some jobs may require a high school diploma or GED. Most jobs will require on-the-job training, which will be provided by the Post Office. Some positions may require certification from the Postal Service. Experience is not required for most entry-level positions, but it may be helpful.

Post Office Skills

  • Postal worker
  • Sorting mail
  • Delivering mail
  • Operating a cash register
  • Selling stamps and other postal products
  • Answering customer inquiries
  • Handling customer complaints
  • Weighing packages
  • Calculating postage rates
  • Printing labels and postage
  • Maintaining inventory

Related: Top Post Office Skills: Definition and Examples

How to become a Post Office

There are a few steps that one must take in order to become a Post Office. The first step is to contact your local Post Office and inquire about job openings. The second step is to take and pass a Postal Exam. The third step is to complete on-the-job training. After these steps are completed, you will be a Post Office employee!

Related: Post Office Resume Example

Related: Post Office Interview Questions (With Example Answers)

Brenna Goyette

Brenna Goyette

Certified Professional Resume Writer & Career Expert

Passionate about helping professionals advance their careers.

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