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What does a Patient Registrar do?

Learn all about Patient Registrar duties, skills and much more. Get expert advice on how to become a Patient Registrar.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A patient registrar is responsible for maintaining accurate patient records and scheduling appointments. They may also be responsible for verifying insurance coverage and collecting payments.

Patient Registrar job duties include:

  • Greeting patients and visitors
  • Checking patients in and out
  • Scheduling appointments
  • Answering phone calls
  • Verifying insurance information
  • Collecting co-pays and payments
  • Updating patient records
  • Filing paperwork
  • Scanning documents into patient files
  • Pulling medical records

Patient Registrar Job Requirements

Most patient registrars have at least a high school diploma, although some jobs may require postsecondary education, and most registrars must complete on-the-job training. Some states have certification programs for patient registrars. Employers usually prefer candidates who have experience in customer service or a related field.

Patient Registrar Skills

  • Patient registration
  • Greeting patients
  • Checking patients in
  • Updating patient information
  • Scheduling appointments
  • Answering phones
  • Transferring calls
  • Taking messages
  • Filing medical records
  • Completing insurance forms
  • Entering data into computer

Related: Top Patient Registrar Skills: Definition and Examples

How to become a Patient Registrar

A Patient Registrar is responsible for ensuring that patients are registered in the hospital in a timely and efficient manner. They are also responsible for maintaining accurate patient records and providing customer service to patients and their families.

To become a Patient Registrar, you will need to have at least a high school diploma or equivalent. However, many hospitals prefer to hire registrars who have completed some postsecondary education, such as a certificate or associate’s degree in medical office administration or health information management.

You will also need to have strong computer skills, as you will be using various software programs to register patients and maintain their records. Excellent customer service skills are also essential, as you will be interacting with patients and their families on a daily basis.

If you have the necessary education and skills, the next step is to find an open position at a hospital or other healthcare facility. Once you have been hired, you will undergo on-the-job training to learn specific registration procedures. With experience, you may eventually move into a supervisory role or take on additional responsibilities, such as coding medical diagnoses and procedures.

Related: Patient Registrar Resume Example

Related: Patient Registrar Interview Questions (With Example Answers)