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What does a Medical Collector do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A medical collector is responsible for contacting patients who have outstanding balances on their medical bills and collecting payment. This may involve making phone calls, sending letters, or meeting with patients in person. The collector must be polite and persistent in order to be successful.

Medical Collector job duties include:

  • Establish contact with patients and/or their representatives to collect payments
  • Review patient accounts for accuracy and compliance
  • Maintain accurate records of all collection activity
  • Perform necessarySkip tracing to locate patients who have moved
  • Negotiate payment arrangements with patients or their representatives
  • Follow up on all payment arrangements made to ensure timely payment
  • Keep abreast of all changes in insurance coverage and reimbursement policies that may impact collections
  • Escalate delinquent accounts to appropriate management for further review and/or legal action as needed
  • Perform other related duties as assigned

Medical Collector Job Requirements

There are a few job requirements for a Medical Collector. Firstly, they need at least a high school diploma or equivalent. They may also need to have some previous experience working in customer service or a similar field. Additionally, they will need to be certified in medical billing and coding from an accredited institution.

Medical Collector Skills

  • Ability to work independently
  • Strong time management skills
  • Ability to prioritize and multitask
  • Excellent written and verbal communication skills
  • Strong organizational skills
  • Attention to detail
  • Knowledge of medical billing and coding
  • Experience with collections
  • Experience with customer service
  • Experience with Microsoft Office Suite
  • Experience with data entry

Related: Top Medical Collector Skills: Definition and Examples

How to become a Medical Collector

There are many steps to becoming a medical collector. The first step is to research the field and learn as much as possible about the job. This can be done by reading articles, talking to people in the field, and shadowing someone who already works as a medical collector.

The next step is to get a job in the medical billing or collections field. This will give you experience working with insurance companies and patients, and will help you learn the ins and outs of the job.

Once you have some experience, you can start your own medical collections business. This will require getting a license from your state, setting up an office, and marketing your services to doctors and hospitals.

Becoming a medical collector can be a rewarding career for those who are detail-oriented and enjoy working with people. With hard work and dedication, you can be successful in this field.

Related: Medical Collector Resume Example

Related: Medical Collector Interview Questions (With Example Answers)

Editorial staff

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Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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