What does a Medical Collector do?
Published 3 min read
A medical collector is responsible for contacting patients who have outstanding balances on their medical bills and collecting payment. This may involve making phone calls, sending letters, or meeting with patients in person. The collector must be polite and persistent in order to be successful.
Medical Collector job duties include:
- Establish contact with patients and/or their representatives to collect payments
- Review patient accounts for accuracy and compliance
- Maintain accurate records of all collection activity
- Perform necessarySkip tracing to locate patients who have moved
- Negotiate payment arrangements with patients or their representatives
- Follow up on all payment arrangements made to ensure timely payment
- Keep abreast of all changes in insurance coverage and reimbursement policies that may impact collections
- Escalate delinquent accounts to appropriate management for further review and/or legal action as needed
- Perform other related duties as assigned
Medical Collector Job Requirements
There are a few job requirements for a Medical Collector. Firstly, they need at least a high school diploma or equivalent. They may also need to have some previous experience working in customer service or a similar field. Additionally, they will need to be certified in medical billing and coding from an accredited institution.
Medical Collector Skills
- Ability to work independently
- Strong time management skills
- Ability to prioritize and multitask
- Excellent written and verbal communication skills
- Strong organizational skills
- Attention to detail
- Knowledge of medical billing and coding
- Experience with collections
- Experience with customer service
- Experience with Microsoft Office Suite
- Experience with data entry
Related: Top Medical Collector Skills: Definition and Examples
How to become a Medical Collector
There are many steps to becoming a medical collector. The first step is to research the field and learn as much as possible about the job. This can be done by reading articles, talking to people in the field, and shadowing someone who already works as a medical collector.
The next step is to get a job in the medical billing or collections field. This will give you experience working with insurance companies and patients, and will help you learn the ins and outs of the job.
Once you have some experience, you can start your own medical collections business. This will require getting a license from your state, setting up an office, and marketing your services to doctors and hospitals.
Becoming a medical collector can be a rewarding career for those who are detail-oriented and enjoy working with people. With hard work and dedication, you can be successful in this field.
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