What does a Maintenance Administrator do?

Learn all about Maintenance Administrator duties, skills and much more. Get expert advice on how to become a Maintenance Administrator.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 4 min read

The Maintenance Administrator is responsible for the organization and coordination of all maintenance activities. This includes but is not limited to: work order processing, scheduling and dispatching of maintenance personnel, maintaining inventory levels, and assisting with the development and implementation of preventive maintenance programs. The Maintenance Administrator must be able to effectively communicate with all levels of personnel and have strong organizational skills.

Maintenance Administrator job duties include:

  • Schedule and dispatch workers, work crews, and equipment to appropriate locations according to customer requests, work order priorities, and availability of equipment and workers.
  • Confer with customers by telephone or in person to obtain descriptions of problems, schedule repairs, and resolve complaints.
  • Record customer information, work performed, time charged, and amount due on repair orders.
  • Prepare daily or weekly reports for upper management detailing work progress, equipment availability issues, and employee performance.
  • Develop maintenance procedures and ensure implementation.
  • Coordinate maintenance activities with other departments and site personnel.
  • Establish or adjust work procedures to meet production schedules.
  • Inspect equipment to determine the need for repairs or replacement.
  • Investigate complaints about service failures, referring them as necessary to supervisors.

Maintenance Administrator Job Requirements

There are no specific education requirements for a Maintenance Administrator, but many employers prefer candidates with at least an associate's degree in business administration or a related field. Certification is not required, but it may give candidates a competitive edge. Experience in maintenance or facilities management is also helpful.

Maintenance Administrator Skills

  • Analytical skills
  • Communication skills
  • Organizational skills
  • Planning and coordination skills
  • Problem-solving skills
  • Resourcefulness
  • Attention to detail
  • Persistence
  • Initiative
  • Flexibility
  • Stress management

Related: Top Maintenance Administrator Skills: Definition and Examples

How to become a Maintenance Administrator

There are many different types of maintenance administrators, but they all have one thing in common: they ensure that buildings and other structures are well-maintained. Maintenance administrators typically work in office settings, but may also travel to various worksites. They may work for a company that owns multiple properties, or they may be employed by a single organization.

The duties of a maintenance administrator vary depending on the size and scope of the organization, but generally include overseeing a team of maintenance workers, developing and implementing maintenance schedules, ordering supplies, and keeping records. They may also be responsible for responding to emergencies, such as power outages or water leaks.

To become a maintenance administrator, you will need at least a high school diploma. Many employers prefer candidates who have experience working in the building maintenance field. You may also be required to complete a training program or earn a certification.

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