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What does a Loan Officer do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 4 min read

A loan officer is a professional who helps people obtain loans from banks or other financial institutions. They work with borrowers to determine their eligibility for a loan, and if approved, they help the borrower choose the best loan option and terms. Loan officers also help borrowers with the paperwork and process of applying for a loan.

Loan Officer job duties include:

  • Originate loans in accordance with sound lending practices and Bank policy.
  • Develop and maintain strong relationships with customers and referral sources.
  • Gather all required loan documentation and submit complete loan packages to Loan Committee.
  • Attend training sessions and stay current on Bank products, services, policies and procedures.
  • Prepare loan proposals for presentation to Loan Committee.
  • Ensure that all loan documentation is accurate and compliant with Bank policy.
  • Monitor loans throughout the life of the loan to ensure timely repayment.
  • Work with customers to resolve any issues that may arise during the life of the loan.
  • Maintain accurate records of all customer contact and loan activity.

Loan Officer Job Requirements

A loan officer typically needs at least a bachelor's degree, although some jobs may require a master's degree. In addition to formal education, loan officers must also complete on-the-job training. Many loan officers are certified through the National Association of Mortgage Bankers or the Mortgage Bankers Association of America. Certification requires completing coursework and passing an exam. Loan officers must have experience in the mortgage industry and knowledge of different types of loans available to consumers.

Loan Officer Skills

  • Analytical skills
  • Profit and loss analysis
  • Financial analysis
  • Finance
  • Asset management
  • Real estate
  • Mortgage banking
  • Mortgage lending
  • Loan servicing
  • Loan origination
  • Underwriting

Related: Top Loan Officer Skills: Definition and Examples

How to become a Loan Officer

A loan officer is a professional who helps people obtain loans from banks and other financial institutions. They work with borrowers to determine the best loan products for their needs and advise them on the necessary paperwork and documentation required to apply for a loan. Loan officers also help borrowers understand the terms and conditions of their loans and make sure they are getting the best possible deal.

If you are interested in becoming a loan officer, you will need to have at least a high school diploma or equivalent. Some loan officers may choose to pursue further education by completing a bachelor’s degree or taking additional coursework in finance or business. Many loan officers start their careers working in entry-level positions in banks or other financial institutions, such as customer service representatives or tellers. With experience, loan officers can move into management positions or open their own lending businesses.

Loan officers must be able to pay close attention to detail and have excellent math skills. They must also be able to communicate effectively with borrowers and build relationships of trust. If you are interested in becoming a loan officer, consider pursuing a degree or taking courses in finance or business. Start your career working in a bank or other financial institution, and gain experience to move into management or open your own business.

Related: Loan Officer Resume Example

Related: Loan Officer Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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