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What does a Loan Counselor do?

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Brenna Goyette
Certified Professional Resume Writer, Career Expert
3 min read
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A loan counselor is a professional who helps people obtain loans. They work with lenders to find the best loan products for their clients and help them through the application process. Loan counselors also provide financial counseling to help borrowers manage their debt and make wise decisions about borrowing.

Loan Counselor job duties include:

  • Meet with potential borrowers to discuss loan options
  • Gather and analyze financial information to determine loan feasibility
  • Prepare loan proposals and present to lending committee for approval
  • Negotiate loan terms and conditions with borrowers
  • Disburse loan funds and coordinate with other departments to ensure smooth loan servicing
  • Monitor borrower compliance with loan covenants and take appropriate action in the event of default
  • Review and renew loans as necessary
  • Keep abreast of changes in lending regulations and industry best practices
  • Maintain strong relationships with borrowers and referral sources

Loan Counselor Job Requirements

Loan counselors typically need at least a bachelor's degree in finance, economics, or a related field. Certification from the National Association of Personal Financial Advisors (NAPFA) is also beneficial. Loan counselors typically have several years of experience working in the financial industry before becoming a loan counselor.

Loan Counselor Skills

  • Listening
  • Communication
  • Empathy
  • Patience
  • Organizational
  • Time management
  • Research
  • Analytical
  • Problem solving
  • Multi-tasking
  • Stress management

Related: Top Loan Counselor Skills: Definition and Examples

How to become a Loan Counselor

Loan counselors help people obtain loans from financial institutions. They work in banks, credit unions, and other lending organizations. To become a loan counselor, you will need at least a bachelor’s degree in finance, accounting, business, or a related field. Many loan counselors also have a master’s degree in business administration (MBA) or a Juris Doctor (JD).

Most loan counselors start their careers in entry-level positions such as loan officer trainees or loan processors. With experience, they may advance to positions such as senior loan officers or credit analysts. Some loan counselors become branch managers or open their own consulting firms.

To be successful as a loan counselor, you should have excellent communication and interpersonal skills. You should be able to explain complex financial concepts in simple terms and be comfortable working with numbers. You must also be able to work under pressure and meet deadlines.

Related: Loan Counselor Resume Example

Related: Loan Counselor Interview Questions (With Example Answers)

Brenna Goyette

Brenna Goyette

Certified Professional Resume Writer & Career Expert

Passionate about helping professionals advance their careers.

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