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What does a Health Insurance Specialist do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A health insurance specialist is a person who helps people choose the right health insurance plan for their needs. They may work for an insurance company, or they may be independent consultants.

Health Insurance Specialist job duties include:

  • Research and analyze health insurance plans
  • Evaluate coverage and benefits
  • Determine eligibility for health insurance
  • Process health insurance applications
  • Verify health insurance coverage
  • Renew health insurance policies
  • Cancel health insurance policies
  • Handle customer inquiries and complaints
  • Update records and files
  • Prepare reports

Health Insurance Specialist Job Requirements

A Health Insurance Specialist typically needs at least a bachelor's degree in a field such as insurance, business, finance, or accounting. Many employers also require certification from The American Institute for CPCU or The Institutes. Health Insurance Specialists typically have several years of experience working in the insurance industry.

Health Insurance Specialist Skills

  • Analytical skills
  • Attention to detail
  • Communication skills
  • Computer skills
  • Customer service skills
  • Interpersonal skills
  • Organizational skills
  • Patience
  • Problem-solving skills
  • Research skills
  • Writing skills

Related: Top Health Insurance Specialist Skills: Definition and Examples

How to become a Health Insurance Specialist

A Health Insurance Specialist is a professional who helps people enroll in and manage their health insurance. They may work for an insurance company, a government agency, or a non-profit organization. Health Insurance Specialists typically have a background in customer service, marketing, or sales.

To become a Health Insurance Specialist, you will need to have excellent communication and customer service skills. You will also need to be able to use computers and various software programs. Many employers require Health Insurance Specialists to have a bachelor’s degree, although some positions may only require an associate’s degree or high school diploma.

If you are interested in becoming a Health Insurance Specialist, you should first research the educational requirements and job outlook in your area. Once you have obtained the necessary education and training, you should then look for job openings with insurance companies, government agencies, or non-profit organizations.

Related: Health Insurance Specialist Resume Example

Related: Health Insurance Specialist Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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