What does a Dealer do?
Learn all about Dealer duties, skills and much more. Get expert advice on how to become a Dealer.
Published 2 min read
A dealer is a person who buys and sells goods, typically in a shop.
Dealer job duties include:
- Greeting customers and answering questions
- Demonstrating products and explaining their features
- Handling customer transactions
- Maintaining knowledge of products and services
- Processing customer orders
- Upselling additional products and services
- Providing excellent customer service
- Resolving customer complaints or concerns
- Training new dealers
Dealer Job Requirements
There are no formal education requirements for becoming a casino dealer, although most dealers have at least a high school diploma. Many casinos offer dealer training schools, which usually last about four weeks. After completing a training program, new dealers must usually pass an audition to be hired. Some states require casino dealers to be licensed, and others require certification in card dealing. Most dealers have some experience working in the customer service industry.
- Deals cards
- Evaluating hands
- Risk assessment
- Decision making
- People skills
How to become a Dealer
To become a Dealer, one must first complete high school or earn a GED. Many community colleges offer Dealer training programs that last about six weeks. After completing a Dealer training program, many casinos require that their new Dealers complete an audition process before being hired.
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