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What does a Clerical Aide do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A clerical aide provides support to office staff by performing a variety of administrative tasks, such as answering phones, typing documents, filing, and running errands.

Clerical Aide job duties include:

  • Answer telephones and direct calls to appropriate staff
  • Greet the public and provide general information about the office
  • Schedule appointments and maintain calendars
  • Prepare correspondence, reports, and other documents
  • Maintain filing systems
  • Operate office equipment such as copiers, fax machines, and computers
  • Process incoming and outgoing mail
  • Perform data entry and other computer-related tasks
  • Assist with special projects as needed

Clerical Aide Job Requirements

A Clerical Aide typically requires a high school diploma or equivalent, although some positions may require postsecondary education, such as an Associate’s degree. Certification is not typically required, although some employers may prefer candidates who have completed a clerical training program. Clerical Aides should have previous experience working in an office setting, and should be proficient in using computers and various office equipment. They should also have strong communication and customer service skills.

Clerical Aide Skills

  • Communication
  • Organization
  • Time management
  • Customer service
  • Data entry
  • Microsoft Office
  • Filing
  • Scheduling
  • Answering phones
  • Copying/scanning
  • Light bookkeeping

Related: Top Clerical Aide Skills: Definition and Examples

How to become a Clerical Aide

A clerical aide is an important part of any office staff. They provide support to the office by performing a variety of administrative tasks. While the job may seem entry-level, it is still important to have some basic skills and knowledge in order to be successful in this role. Here are a few tips on how to become a clerical aide:

1. Be organized and detail oriented. This will help you keep track of paperwork and files, as well as handle other administrative tasks.

2. Have good communication skills. You will need to be able to communicate effectively with co-workers, customers, and vendors.

3. Be proficient in basic computer applications. Most office work today is done electronically, so it is important to be able to use word processing, spreadsheet, and email applications.

4. Be able to multitask and manage your time wisely. As a clerical aide, you will often have multiple tasks that need to be completed in a timely manner.

5. Take initiative and be proactive. Don’t wait for someone to tell you what needs to be done – if you see something that needs to be done, do it!

If you have these basic skills and qualities, you will be well on your way to becoming a successful clerical aide. With hard work and dedication, you can build a career in this field and make a valuable contribution to any office staff.

Related: Clerical Aide Resume Example

Related: Clerical Aide Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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