Log InSign Up
Article

What does a Clerical Associate do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A clerical associate is responsible for providing administrative and clerical support to an organization. They may perform a variety of tasks, such as answering phones, filing documents, and data entry.

Clerical Associate job duties include:

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors and direct them to the appropriate persons or services.
  • Open, sort, and distribute incoming correspondence, including faxes and email.
  • Perform data entry and use word processing, spreadsheet, database, or presentation software to prepare reports, memos, and documents.
  • File and retrieve documents and reference materials.
  • Research and order supplies as needed.
  • Operate office equipment such as photocopiers, scanners, voice mail systems, and personal computers.
  • Prepare meeting rooms for conferences and events.
  • Receive, sort, and route mail.

Clerical Associate Job Requirements

A Clerical Associate typically needs a high school diploma or equivalent, although some jobs may require postsecondary education, and must complete on-the-job training. Some employers may prefer to hire candidates with previous office experience. Certification is not typically required, but completing a certification program can give candidates an advantage in the job market.

Clerical Associate Skills

  • Filing
  • Data entry
  • Copy machine
  • Scanner
  • Telephone
  • Fax machine
  • Calculator
  • Typing
  • Word processing
  • Spreadsheets
  • Email

Related: Top Clerical Associate Skills: Definition and Examples

How to become a Clerical Associate

A Clerical Associate is a position that provides administrative and office support to an organization. The duties of a Clerical Associate can vary depending on the size and type of organization, but typically include answering phones, filing, data entry, and assisting customers or clients. To become a Clerical Associate, you will need a high school diploma or equivalent. Some organizations may also require you to have some office experience.

Related: Clerical Associate Resume Example

Related: Clerical Associate Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

Similar articles