What does a Clerical Associate do?

A clerical associate is responsible for providing administrative and clerical support to an organization. They may perform a variety of tasks, such as answering phones, filing documents, and data entry.

Clerical Associate job duties include:

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Greet visitors and direct them to the appropriate persons or services.
Open, sort, and distribute incoming correspondence, including faxes and email.
Perform data entry and use word processing, spreadsheet, database, or presentation software to prepare reports, memos, and documents.
File and retrieve documents and reference materials.
Research and order supplies as needed.
Operate office equipment such as photocopiers, scanners, voice mail systems, and personal computers.
Prepare meeting rooms for conferences and events.
Receive, sort, and route mail.

Clerical Associate Job Requirements

A Clerical Associate typically needs a high school diploma or equivalent, although some jobs may require postsecondary education, and must complete on-the-job training. Some employers may prefer to hire candidates with previous office experience. Certification is not typically required, but completing a certification program can give candidates an advantage in the job market.

Clerical Associate Skills

Filing
Data entry
Copy machine
Scanner
Telephone
Fax machine
Calculator
Typing
Word processing
Spreadsheets
Email

How to become a Clerical Associate

A Clerical Associate is a position that provides administrative and office support to an organization. The duties of a Clerical Associate can vary depending on the size and type of organization, but typically include answering phones, filing, data entry, and assisting customers or clients. To become a Clerical Associate, you will need a high school diploma or equivalent. Some organizations may also require you to have some office experience.