What does a Clerical Associate do?
Published 3 min read
A clerical associate is responsible for providing administrative and clerical support to an organization. They may perform a variety of tasks, such as answering phones, filing documents, and data entry.
Clerical Associate job duties include:
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Greet visitors and direct them to the appropriate persons or services.
- Open, sort, and distribute incoming correspondence, including faxes and email.
- Perform data entry and use word processing, spreadsheet, database, or presentation software to prepare reports, memos, and documents.
- File and retrieve documents and reference materials.
- Research and order supplies as needed.
- Operate office equipment such as photocopiers, scanners, voice mail systems, and personal computers.
- Prepare meeting rooms for conferences and events.
- Receive, sort, and route mail.
Clerical Associate Job Requirements
A Clerical Associate typically needs a high school diploma or equivalent, although some jobs may require postsecondary education, and must complete on-the-job training. Some employers may prefer to hire candidates with previous office experience. Certification is not typically required, but completing a certification program can give candidates an advantage in the job market.
Clerical Associate Skills
- Filing
- Data entry
- Copy machine
- Scanner
- Telephone
- Fax machine
- Calculator
- Typing
- Word processing
- Spreadsheets
Related: Top Clerical Associate Skills: Definition and Examples
How to become a Clerical Associate
A Clerical Associate is a position that provides administrative and office support to an organization. The duties of a Clerical Associate can vary depending on the size and type of organization, but typically include answering phones, filing, data entry, and assisting customers or clients. To become a Clerical Associate, you will need a high school diploma or equivalent. Some organizations may also require you to have some office experience.
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