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What does a Claim Analyst do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A claim analyst is responsible for investigating, evaluating, and settling insurance claims. They work with claimants, policyholders, and insurance companies to make sure that all parties are satisfied with the outcome of the claim.

Claim Analyst job duties include:

  • Research and investigate claims to determine coverage, liability, and damages
  • Gather information from insureds, claimants, witnesses, medical providers, and employers
  • Review police reports, medical records, bills, wage statements, and other documents
  • Analyze information to evaluate the merits of a claim
  • Prepare reports that summarize findings and recommend settlements
  • Negotiate settlements with claimants and attorneys
  • Manage a caseload of claims
  • Attend mediations and settlement conferences
  • Handle litigation matters such as discovery and depositions

Claim Analyst Job Requirements

A bachelor's degree in business, finance, or a related field is typically required for a claim analyst job, although some employers may prefer or require a master's degree. Certification through The American Institute for Property and Liability Underwriters (AIPLU) is also preferred or required by some employers. Prior experience in the insurance industry is generally necessary.

Claim Analyst Skills

  • Communication
  • Active Listening
  • Writing
  • Reading Comprehension
  • Research
  • Investigation
  • Data Analysis
  • Problem Solving
  • Critical Thinking
  • Time Management
  • Organizational Skills
  • Multitasking

Related: Top Claim Analyst Skills: Definition and Examples

How to become a Claim Analyst

A claim analyst is someone who reviews insurance claims and decides whether or not they are valid. To become a claim analyst, you will need to have at least a bachelor’s degree in business, insurance, or a related field. Many claim analysts also have law degrees.

You will need to be able to understand and interpret insurance policies, as well as have strong analytical and research skills. You must be able to pay close attention to detail and have excellent communication skills, as you will be dealing with both insurance adjusters and policyholders.

Claim analysts typically work for insurance companies, but there is also a growing demand for them in the legal field. If you are interested in becoming a claim analyst, contact your local insurance companies and inquire about job openings. You can also look online for job postings.

Related: Claim Analyst Resume Example

Related: Claim Analyst Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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