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Top 11 Technical Assistant Certifications

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Updated 17 min read

Certifications are important for a technical assistant in the job market because they demonstrate that the individual has the knowledge and skills necessary to perform their job duties. Certifications also show employers that the individual is committed to quality, is knowledgeable about current technology trends, and can be trusted to provide reliable service. Additionally, certifications can help technical assistants stand out from other applicants by showcasing their specialized skillset. Finally, certifications may be required in order to work in certain industries or positions, making them an essential part of any technical assistant's job search.

The purpose of this article is to review and explain the top certifications for Technical Assistants, and how they can benefit one's career.

What are Technical Assistant Certifications?

Technical assistant certification is a professional credential for individuals who work in technical support roles. This type of certification helps to demonstrate an individual's knowledge, skills, and abilities in the technical support field. It also demonstrates that the individual has the necessary experience and qualifications to provide effective technical assistance to customers or clients.

Technical assistant certifications are available from many different organizations and can cover a variety of topics related to technical support. For example, some certifications may focus on providing customer service, while others may cover troubleshooting hardware and software issues. These certifications can be used to prove an individual's expertise in their field and provide employers with an assurance that they have been trained properly in the area of technical support.

Having a technical assistant certification can help individuals find employment opportunities in the IT industry as well as other industries where technical support is needed. Additionally, having this certification can make it easier for individuals to advance their career by showing employers that they are knowledgeable and experienced when it comes to providing quality customer service and resolving technical problems quickly and efficiently.

Pro Tip: When considering a technical assistant certification, make sure to research the different types of certifications available and their requirements. Depending on the type of position you're looking for, some certifications may be more beneficial than others. Additionally, make sure to find out what kind of continuing education is necessary to maintain the certification.

Related: What does a Technical Assistant do?

Top 11 Technical Assistant Certifications

Here’s our list of the best certifications available to Technical Assistants today.

1. CompTIA A+ Certification

CompTIA A+ is a globally recognized certification that validates the foundational skills necessary for a career in IT. It is an entry-level certification that proves competency in areas such as hardware, networking, mobile devices, operating systems, and troubleshooting. CompTIA A+ certification is considered essential for those looking to enter the IT field or advance their current career.

It typically takes 3-6 months to complete the requirements for CompTIA A+ certification. This includes studying for and passing two exams: 220-901 and 220-902. The exams cover topics such as computer hardware, networking, security, mobile devices, operating systems, and troubleshooting.

To get CompTIA A+ certified you must first purchase an exam voucher from CompTIA or an authorized testing center. The cost of the exam voucher varies depending on which country you are taking the exam in but usually ranges from $200-$300 USD. After purchasing the voucher you can then register for the exams at any Pearson VUE testing center.

Once you have passed both exams with a score of 700 or higher (out of 900) you will be awarded your CompTIA A+ certification.

2. Microsoft Certified Solutions Associate (MCSA)

Microsoft Certified Solutions Associate (MCSA) is a certification that demonstrates an individual’s ability to design, implement, and maintain Microsoft-based IT solutions. It is designed for professionals who want to prove their technical knowledge in the areas of Windows Server, Windows Client, Networking and Security. The MCSA certification requires the successful completion of one or more exams from a list of approved courses.

It typically takes about 6 months to complete the required courses and exams for an MCSA certification. To get certified, you must first register with Microsoft and then choose which exams you would like to take. You can find a list of approved courses on the Microsoft website. Once you have completed all the required exams, you will be awarded your MCSA certification.

The cost of obtaining an MCSA certification varies depending on which courses and exams you choose to take. Generally, each exam costs around $150 USD and there may be additional fees associated with registering for the exam or taking it at a testing center.

3. Apple Certified Technical Coordinator (ACTC)

Apple Certified Technical Coordinator (ACTC) is a certification program designed by Apple to recognize individuals who have demonstrated the knowledge and skills necessary to implement, manage, and troubleshoot networks of Mac computers running OS X. The ACTC certification is aimed at IT professionals and network administrators who need to be able to manage multiple Macs in an enterprise environment.

The ACTC exam consists of two parts: a written test and a hands-on lab. The written portion covers topics such as OS X Server installation, configuration, maintenance, user management, security, networking, and troubleshooting. The hands-on portion requires the candidate to demonstrate their ability to configure a network of Macs using Apple’s server software.

In order to become an ACTC certified professional, you must first complete the Apple Certified Technical Coordinator Training course offered by Apple or an authorized training center. This course typically takes about five days to complete and costs approximately $2,000 USD. After completing the training course you must then pass both the written and lab portions of the ACTC exam in order to receive your certification.

Once you are certified as an ACTC professional you will be eligible for various benefits such as discounts on Apple products and access to exclusive resources from Apple's technical support team. You will also be recognized as an expert in managing Mac networks which can open up career opportunities with companies that use Macs in their IT infrastructure.

4. Cisco Certified Network Associate (CCNA)

Cisco Certified Network Associate (CCNA) is an entry-level certification offered by Cisco Systems, Inc. that validates a candidate's knowledge and skills in networking fundamentals. It is the first step for individuals who want to pursue a career in networking and IT.

The CCNA certification requires passing one exam of 90 minutes duration. The exam covers topics such as routing protocols, switching technologies, network security, IPv4 and IPv6 addressing, WAN technologies, and troubleshooting. To become certified, candidates must pass both the ICND1 (Interconnecting Cisco Networking Devices Part 1) and ICND2 (Interconnecting Cisco Networking Devices Part 2) exams or the single CCNA composite exam.

To get the CCNA certification, you need to register for the exams through Pearson VUE or Prometric Testing Centers. You can find more information about registering for the exams on Cisco’s website. The cost of each exam varies depending on location but typically ranges from $150 - $300 USD per exam.

Overall it takes approximately three months to complete all necessary steps to get the CCNA certification if you are studying full-time; however this time frame can vary depending on your level of experience and dedication to studying for the exams.

5. CompTIA Network+ Certification

CompTIA Network+ Certification is an internationally recognized certification that validates a professional’s knowledge and skills in networking technologies. It is designed to provide IT professionals with the skills necessary to manage, maintain, troubleshoot, install, operate and configure basic network infrastructure.

The CompTIA Network+ Certification exam consists of 90 multiple-choice questions and takes approximately 90 minutes to complete. The exam covers topics such as network technologies, installation and configuration, media and topologies, security, and network troubleshooting.

To obtain the CompTIA Network+ certification, you must pass the Network+ exam by obtaining a minimum score of 720 out of 900 points. You can take the exam at any Pearson VUE testing center or online through their website.

The cost of the CompTIA Network+ exam varies depending on where you take it. The cost for taking the exam at a Pearson VUE testing center is $319 USD while taking it online through their website costs $329 USD.

6. Microsoft Certified Systems Engineer (MCSE)

Microsoft Certified Systems Engineer (MCSE) is a certification program designed to validate an individual's expertise in designing, implementing, and managing a Microsoft Windows-based infrastructure. It is one of the most popular certifications for IT professionals working with Microsoft products.

The MCSE certification requires passing five core exams and one elective exam. The core exams cover topics such as networking services, client operating systems, server operating systems, messaging systems, security fundamentals, and design and implementation of enterprise solutions. The elective exam covers a specific technology or product related to the core exams.

It typically takes at least six months of study and preparation to pass all of the required exams for the MCSE certification. However, this timeline can vary depending on an individual's experience level and background knowledge.

To get the MCSE certification, individuals must first register for each of the required exams through Pearson VUE or Prometric testing centers. Once registered, individuals must then take and pass each exam within three years in order to become certified.

The cost for taking each exam varies depending on location but generally ranges from $100-$150 per exam. This means that it could cost up to $750 to obtain the MCSE certification if all six exams are taken separately.

7. Linux Professional Institute Certification (LPIC)

The Linux Professional Institute Certification (LPIC) is an internationally recognized certification program that provides a comprehensive set of skills and knowledge to professionals who use and manage Linux systems. It is designed to validate the expertise of IT professionals who are working with Linux in a professional environment.

LPIC certification is divided into four levels, each requiring the successful completion of two exams. Level 1 focuses on basic system administration, while Levels 2, 3, and 4 cover advanced topics such as security, networking, system optimization, scripting, and more.

It typically takes between 6-12 months to complete all four levels of LPIC certification depending on the individual's experience level and study habits. To get certified at any level of LPIC, individuals must pass two exams for each level. Exams are administered by Pearson VUE or Prometric testing centers worldwide.

The cost for each exam varies by region but generally ranges from $100-$200 per exam. The total cost for obtaining LPIC certification will depend on the number of exams taken and the region in which they are taken.

8. VMware Certified Professional (VCP)

VMware Certified Professional (VCP) is a certification offered by VMware that validates an individual’s knowledge and experience with the VMware vSphere platform. It is designed to demonstrate a professional’s ability to install, configure, manage, and support a virtualized environment using the VMware vSphere platform.

It typically takes around two months to complete the VCP certification process. The first step is to attend a VMware-authorized training course or self-study program. After completing the course, candidates must pass an exam in order to become certified. The exam consists of 75 multiple-choice questions and must be completed within 90 minutes.

The cost of obtaining the VCP certification varies depending on the type of training you choose. A self-study program typically costs between $500-$700 while attending an instructor-led class can range from $2,000-$3,000 depending on location and duration of the class. Additionally, there is a fee for taking the certification exam which is currently set at $250 USD per attempt.

Overall, obtaining your VCP certification can be an expensive endeavor but it can also open up numerous career opportunities for those who are looking to further their skills in virtualization technology.

9. Citrix Certified Administrator (CCA)

Citrix Certified Administrator (CCA) is a certification program designed to validate an individual's skills in administering and managing Citrix products. The CCA certification covers the installation, configuration, and management of Citrix technologies such as XenApp, XenDesktop, NetScaler, and XenServer. It also includes knowledge of virtualization concepts and best practices for deploying Citrix solutions.

To become a CCA, you must pass the CCA exam. The exam consists of 60 multiple-choice questions that must be completed within 90 minutes. To prepare for the exam, it is recommended that you attend authorized Citrix training courses or use self-study materials.

The cost of the CCA exam varies depending on your location and whether you are taking it at a testing center or online. Generally speaking, the cost ranges from $200 to $300 USD.

Once you have passed the CCA exam, your certification will remain valid for three years from the date of passing the exam. After three years have elapsed, you will need to renew your certification by passing a recertification exam or completing an approved course or training program in order to maintain your status as a certified administrator.

10. ITIL Foundation Certification

ITIL Foundation Certification is a globally recognized certification that demonstrates knowledge of the IT Infrastructure Library (ITIL) framework. It is designed to help individuals gain an understanding of how to effectively manage IT services and processes within an organization.

The ITIL Foundation Certification exam typically takes about two hours to complete and consists of 40 multiple-choice questions. To pass the exam, you must score at least 65%.

To obtain the certification, you must first take an accredited training course. The cost of the course varies depending on the provider, but generally ranges between $500 and $1,000. After completing the course, you can then register for and take the ITIL Foundation Certification exam. The cost of the exam varies by country, but typically ranges between $200 and $300 USD.

Once you have passed the exam, you will receive your official certificate from Axelos, which is valid for three years. To maintain your certification status, you must earn credits through continuing education activities such as attending conferences or taking additional courses related to ITIL best practices.

11. CompTIA Security+ Certification

CompTIA Security+ is an industry-leading certification that validates a candidate's knowledge and skills in information security. It is designed to prove competency in the areas of network security, compliance and operational security, threats and vulnerabilities, access control and identity management, cryptography, and application development security.

The Security+ exam consists of 90 multiple choice questions that must be completed within 90 minutes. To pass the exam, candidates must score at least 750 out of 900 points.

To get CompTIA Security+, candidates must first register for the exam through CompTIA's website or through a Prometric testing center. Candidates must then study for the exam using various resources such as books, practice exams, online courses, or instructor-led classes. After studying for the exam, candidates can take it at a local Prometric testing center or online through Pearson VUE.

The cost of the CompTIA Security+ exam varies depending on where you take it but generally ranges from $320 to $400 USD. Additionally, there may be additional fees associated with taking the exam such as proctoring fees or travel costs if you are taking it at a physical location.

Do You Really Need a Technical Assistant Certificate?

No, you do not need a technical assistant certificate to be successful in the field. Technical assistants are often hired to help with tasks such as troubleshooting computer hardware and software, setting up networks, assisting with system upgrades and providing technical support. While having a technical assistant certificate can be beneficial in certain situations, it is not a requirement for most positions.

The best way to become a successful technical assistant is through experience and knowledge of the field. Many employers look for people who have a background in computers or technology, as well as strong problem-solving skills. Having an understanding of computer systems and how they work is essential for any technical assistant role. Experience in customer service or tech support can also be helpful when applying for positions.

In addition to experience and knowledge, many employers look for candidates who possess good communication skills and the ability to work independently or with teams. Technical assistants are often required to communicate effectively with customers and colleagues alike, so being able to demonstrate strong interpersonal skills is important. The ability to stay organized and manage multiple projects at once can also be beneficial when working in this role.

Overall, having a technical assistant certificate may give you an edge over other applicants when seeking employment, but it is not necessary to be successful in this field. Employers will typically consider your experience, knowledge base and skill set before looking at certificates or degrees. With the right combination of these qualities combined with perseverance and dedication, anyone can make a career out of becoming a successful technical assistant without needing any special qualifications or certifications.

Related: Technical Assistant Resume Examples

FAQs About Technical Assistant Certifications

Q1. What is a Technical Assistant Certification?

A1. A Technical Assistant Certification is a credential that recognizes an individual's knowledge and skills in providing technical assistance in an organization. It typically includes topics such as hardware, software, networking, and customer service.

Q2. What are the benefits of having a Technical Assistant Certification?

A2. Having a Technical Assistant Certification can help you stand out from other applicants when applying for jobs in the IT field, as it demonstrates your commitment to keeping up with the latest technologies and trends in the industry. Additionally, certified technical assistants may have access to higher salaries and more career advancement opportunities than those without certification.

Q3. How do I obtain a Technical Assistant Certification?

A3. Most certifications require completion of an approved course or program from an accredited institution, followed by passing an exam that assesses your knowledge and abilities related to technical assistance. Check with local universities or training centers to find out what courses are available near you.

Q4. How long does it take to get certified as a Technical Assistant?

A4. The length of time it takes to become certified depends on the specific program or course you take and how quickly you are able to complete all necessary requirements and pass the exam(s). Generally speaking, most programs can be completed in one year or less with full-time study or two years with part-time study.

Q5. Is there ongoing education required after obtaining a Technical Assistance Certification?

A5. Yes, most certifying organizations require that certified technical assistants participate in continuing education activities such as attending conferences, taking classes, or completing online learning modules in order to maintain their certification status over time.

Editorial staff

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Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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