Top 10 Strategic Account Manager Certifications
Updated 17 min read
Certifications are an important part of the job market for a strategic account manager because they demonstrate that the candidate has the knowledge and skills necessary to be successful in this role. Certifications help employers determine if a candidate is qualified for the position and can also provide an edge over other applicants. Having certifications can show potential employers that a candidate is dedicated to their profession, which is especially important when it comes to strategic account management roles. Additionally, certifications can help a strategic account manager stay up-to-date on best practices and new trends in the industry, which can be beneficial in helping them grow professionally.
This article reviews the top certifications for Strategic Account Managers and explains how they can contribute to a strategic account manager's career growth.
What are Strategic Account Manager Certifications?
Strategic Account Manager Certification is a professional certification program designed to help individuals develop the skills and knowledge needed to manage an organization’s strategic accounts. Strategic account managers are responsible for managing relationships with key clients, identifying opportunities for growth, providing customer service, and coordinating activities between departments in order to meet customer needs. The certification provides an individual with the tools to be successful in this role by helping them understand the complexities of strategic account management and how to develop strategies that will ensure long-term success. Through a combination of online courses, classroom instruction, and hands-on experience, participants gain insight into the challenges of managing multiple accounts, developing relationships with customers, understanding customer needs and expectations, creating value for customers through innovative solutions, and measuring performance. Upon completion of the program, individuals receive a certificate that validates their mastery of the principles of strategic account management.
Having this certification can help individuals stand out from other applicants when looking for positions in account management or related fields. It also gives them a competitive edge when it comes to negotiating salary or promotions due to their knowledge and experience in this area. Additionally, employers may view those with Strategic Account Manager Certification as more reliable and trustworthy since they have taken the time to demonstrate their commitment to excellence through completing this rigorous training program.
Pro Tip: Obtaining a strategic account manager certification can help you stand out from the competition and demonstrate your proficiency in managing key accounts. Being certified can also open up new opportunities for career advancement, so it's worth investing the time and money to get certified.
Related: What does a Strategic Account Manager do?
Top 10 Strategic Account Manager Certifications
Here’s our list of the best certifications available to Strategic Account Managers today.
1. Certified Strategic Account Manager (CSAM)
Certified Strategic Account Manager (CSAM) is a professional certification program that recognizes individuals who have demonstrated the knowledge and skills necessary to effectively manage key customer accounts. It is designed for sales professionals, account managers, and customer success managers who are responsible for managing strategic accounts.
The CSAM certification process involves completing an online application, taking a 90-minute exam, and attending a one-day workshop. The exam covers topics such as account management strategies, customer relationship management, negotiation techniques, sales tactics, and more.
It typically takes about two months to complete the CSAM certification process. During this time, applicants must complete the online application form and pay the associated fee of $495 USD. Once the application has been approved by the CSAM board of directors, applicants can schedule their exam date and attend the one-day workshop.
The cost of obtaining CSAM certification includes the $495 USD application fee as well as any travel expenses associated with attending the one-day workshop.
2. Certified Professional Strategic Account Manager (CPSAM)
Certified Professional Strategic Account Manager (CPSAM) is a professional certification program designed to recognize individuals who have achieved mastery in the field of strategic account management. The certification is offered by the Association of Strategic Account Managers (ASAM), an international organization dedicated to advancing the profession of strategic account management.
The CPSAM certification requires applicants to demonstrate their knowledge and experience in managing key accounts, developing and executing strategies for growth, and building relationships with customers. To be eligible for the certification, applicants must have at least five years of experience in strategic account management or a related field.
The certification process takes approximately four weeks from start to finish. Candidates must first submit an application form and supporting documents such as a resume and letters of recommendation. Once approved, candidates are required to complete an online assessment that tests their knowledge of strategic account management concepts and practices. After successful completion of the assessment, candidates must attend an in-person interview with ASAM representatives before being granted the CPSAM designation.
The cost for the CPSAM certification program varies depending on whether you are applying as an individual or as part of a group. For individuals, the cost is $1,495 USD; for groups, it is $2,995 USD.
3. Certified Strategic Account Management Professional (CSAMP)
Certified Strategic Account Management Professional (CSAMP) is a certification program designed to help sales professionals develop and hone their skills in strategic account management. This certification provides individuals with the knowledge and skills needed to build and maintain successful long-term relationships with key customers.
The CSAMP program consists of four modules: Introduction to Strategic Account Management, Building Relationships, Managing Accounts, and Closing Deals. Each module includes a comprehensive examination that must be completed in order to earn the certification. The entire program takes approximately 16 hours to complete, depending on the individual's learning style and pace.
In order to get the CSAMP certification, individuals must first register for the program online through the CSAMP website or by calling their customer service line. Once registered, individuals will receive an email containing instructions on how to access the course materials and take the exams. After successfully completing all four modules, individuals will receive a certificate of completion from CSAMP.
The cost of obtaining the CSAMP certification varies depending on whether you choose to take it online or in person. Online courses typically range from $250-$500 while in-person classes can cost up to $1,000 or more.
4. Certified Global Strategic Account Manager (CGSAM)
Certified Global Strategic Account Manager (CGSAM) is a certification program designed to provide professionals in the field of sales and account management with an advanced level of knowledge and skills to effectively manage global strategic accounts. The program consists of four courses that cover topics such as international business, global market analysis, customer relationship management, and global account strategy.
The CGSAM program takes approximately six months to complete. During this time, participants will need to attend online classes, complete assignments, and take part in virtual workshops. Upon successful completion of the coursework, participants will receive their CGSAM certification.
To get the CGSAM certification, individuals must first meet certain prerequisites such as having a minimum of five years' experience in sales or account management and completing an approved training program. Once these requirements are fulfilled, individuals can apply for the CGSAM certification by submitting an application form along with supporting documents such as a resume and professional references.
The cost for the CGSAM certification varies depending on the provider offering it; however, it typically ranges from $2,000 to $3,000 USD. This cost includes tuition fees for all four courses as well as any additional materials required for completion of the program.
5. Certified International Strategic Account Manager (CISAM)
Certified International Strategic Account Manager (CISAM) is a professional certification program designed to help professionals develop the skills and knowledge necessary to become successful international strategic account managers. The program consists of three levels of certification, each focusing on different aspects of international account management.
Level 1: This level focuses on the fundamentals of international account management, including understanding global markets, developing relationships with customers, and managing customer accounts. It also covers topics such as sales and marketing strategies, customer service, and financial management.
Level 2: This level focuses on the more advanced aspects of international account management, including creating a global strategy for an organization’s products and services, managing customer relationships across multiple countries, and utilizing digital technologies to increase efficiency in customer service.
Level 3: This level focuses on the most advanced aspects of international account management, such as developing a comprehensive global strategy for an organization’s products and services, leveraging digital technologies to optimize customer service operations across multiple countries, and using data-driven analytics to identify opportunities for growth.
The CISAM certification program typically takes between 6-12 months to complete depending on the individual’s prior experience in international account management. The cost of the program varies depending on which level you are pursuing; Level 1 typically costs around $2,000 while Levels 2 and 3 can cost up to $5,000 or more.
6. Advanced Certified Strategic Account Manager (ACSAM)
Advanced Certified Strategic Account Manager (ACSAM) is a certification program offered by the Strategic Account Management Association (SAMA). It is designed for experienced account managers who want to develop their skills and knowledge in the field of strategic account management.
The ACSAM program consists of three levels: Associate, Professional, and Master. The Associate level requires completion of two core courses and one elective course. The Professional level requires completion of four core courses and two electives. The Master level requires completion of six core courses and three electives.
The program typically takes 12-18 months to complete, depending on the individual's ability to dedicate time each week to studying the material and attending webinars or online classes.
To get an ACSAM certification, individuals must first become a member of SAMA and pay the annual membership fee. Then they must complete all required coursework within the allotted time frame. Upon successful completion, individuals will receive their certificate from SAMA.
The cost for an ACSAM certification varies depending on whether or not you are already a member of SAMA, as well as how many courses you need to take in order to complete the program. Generally speaking, it can range from $1,500 - $3,000 USD for all course fees combined.
7. Master Certified Strategic Account Manager (MCSAM)
The Master Certified Strategic Account Manager (MCSAM) is a professional certification program designed to recognize the highest level of strategic account management expertise. The MCSAM certification is the only one of its kind in the world, and it provides recognition for those who have mastered the skills necessary to effectively manage strategic accounts.
To become MCSAM certified, an individual must complete a comprehensive training program that covers topics such as customer relationship management, sales strategy and execution, negotiation, and financial analysis. The program also includes a comprehensive exam that tests knowledge of these topics.
The MCSAM certification process typically takes several months to complete. It begins with an online application process, which includes completing an assessment form and providing supporting documentation. After submitting the application, applicants are invited to attend an in-person training session at one of several locations around the world. Following successful completion of this training session, applicants must pass a written exam to become certified.
The cost of obtaining MCSAM certification varies depending on location and other factors. Generally speaking, however, it can range from $2,000-$4,000 USD for all associated costs including registration fees and travel expenses.
8. Executive Certified Strategic Account Manager (ECSAM)
Executive Certified Strategic Account Manager (ECSAM) is a certification program designed to help sales professionals and account managers become more effective in their roles. This program focuses on teaching the skills necessary to develop and maintain strong customer relationships, as well as how to effectively manage accounts. The program also covers topics such as negotiation, conflict resolution, and sales process optimization.
The ECSAM certification requires a minimum of 30 hours of study and takes approximately three to six months to complete. To receive the certification, participants must pass a final exam that tests their knowledge of the material covered in the course.
The cost of the ECSAM certification varies depending on where you take the course. Generally, it costs around $1,500-2,000 USD for tuition fees and materials.
9. Professional Development Program in Strategic Accounts Management
Professional Development Program in Strategic Accounts Management (PDP-SAM) is a comprehensive program designed to help sales professionals develop the skills and knowledge needed to effectively manage strategic accounts. The program focuses on developing the ability to identify and capitalize on opportunities within existing customers, as well as developing strategies for cultivating new business relationships.
The program typically takes 8-10 weeks to complete and consists of a series of online modules, webinars, and interactive activities. Topics covered include customer segmentation, account planning and management, relationship building, negotiations, proposal writing, pricing strategies, and more. Participants are also provided with a variety of resources including case studies and best practices for successful strategic account management.
The cost of the program varies depending on the provider but generally ranges from $1,500 - $3,000 USD. To get started with the PDP-SAM program you will need to find an accredited provider that offers it. You can usually find these providers online by searching for “professional development programs in strategic accounts management” or “strategic accounts management training programs”.
10. ACCA Diploma in International Financial Reporting
ACCA Diploma in International Financial Reporting is an advanced level qualification that provides a comprehensive understanding of the principles and practices of international financial reporting. It is designed for finance professionals who need to interpret and apply international accounting standards, or those who are looking to develop their knowledge of global financial reporting.
The ACCA Diploma in International Financial Reporting takes around 6-9 months to complete. To get the diploma, you will need to complete three exams: Advanced Financial Management (AFM), Advanced Performance Management (APM) and Advanced Taxation (ATX). You must also have completed the ACCA Professional level exams before starting this diploma.
The cost of the ACCA Diploma in International Financial Reporting depends on where you take the exams and how much tuition you require. Generally, each exam costs around £150-£200, plus any additional tuition fees if required. The total cost can range from £450 - £1,000 depending on your individual circumstances.
You can find out more information about the ACCA Diploma in International Financial Reporting on their website at www.accaglobal.com/en/qualifications/diplomas/diploma-in-international-financial-reporting/.
Do You Really Need a Strategic Account Manager Certificate?
The answer to this question depends on the individual's career goals and their current level of experience. A Strategic Account Manager Certificate may be beneficial for those who are looking to break into the field of account management or those who want to advance in their current role. It can also provide a competitive edge in a job market that is increasingly demanding more specialized skills from applicants.
For those who already have some experience as an account manager, a certificate may not be necessary for them to continue their career development. However, having a certificate could demonstrate a commitment and dedication to the field, which could potentially open up opportunities for further advancement or higher-level positions within the organization.
In addition, having a certificate could also provide access to resources and networks that can help further one’s career path. For example, many professional organizations offer memberships with exclusive access to job postings and development opportunities. Having such credentials can make individuals more attractive candidates when applying for these positions.
Ultimately, each person needs to assess their own situation and decide if obtaining a Strategic Account Manager Certificate would benefit them in terms of advancing their career goals. If they feel it would be beneficial, then pursuing such certification may be worthwhile investment that could pay off in the long run.
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FAQs About Strategic Account Manager Certifications
1. What are the benefits of becoming a Strategic Account Manager?
Answer: The primary benefit of becoming a Strategic Account Manager is that it provides you with the skills and knowledge to effectively manage customer relationships and increase sales. Additionally, Strategic Account Managers can secure more long-term customers and build strong relationships with existing customers.
2. What qualifications do I need to become a Strategic Account Manager?
Answer: Generally, employers prefer applicants who have at least five years of experience in sales, marketing or customer service. A bachelor’s degree in business or a related field is preferred but not required.
3. How long does it take to complete a Strategic Account Manager certification?
Answer: The length of time it takes to complete your certification will depend on the type of program you choose and your prior experience and knowledge in the field. Generally, most certifications can be completed within 6-9 months.
4. How much does it cost to get certified as a Strategic Account Manager?
Answer: The cost of certification varies depending on the type of program you choose and any additional training materials or resources that may be required. Generally, most programs range from $500 - $1000 USD for completion.
5. Are there any online courses available for Strategic Account Managers?
Answer: Yes, there are many online courses available for those looking to become certified as a Strategic Account Manager. Online courses offer convenient access to course materials and allow you to learn at your own pace from any location with an internet connection.