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Starbucks Sales Associate Resume Examples

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 9 min read

This article provides an in-depth guide for individuals seeking to craft an effective resume for a Sales Associate position at Starbucks. It explores the importance of highlighting relevant skills, experiences, and attributes that align with Starbucks' company values and job requirements. The guide emphasizes the necessity of showcasing your customer service experience, ability to work in a team-oriented environment, and adaptability within fast-paced settings. It also provides tips on how to articulate your passion for the brand and coffee culture, as well as your capacity to drive sales through product knowledge and upselling techniques. This is not just about listing job history; it's about strategically presenting yourself as the ideal candidate for a Sales Associate role at Starbucks.

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Starbucks Sales Associate Resume Example

Evana Schieffelin, Sales Associate


(712) 842-9512

Las Vegas, NV

Professional Summary

Sales Associate with one year of experience, demonstrating exceptional customer service and relationship building skills. Proven expertise in sales strategies, product promotion, and inventory management. Adept at leveraging customer feedback to identify opportunities for sales and improve overall brand image. Excellent ability to multitask, problem-solve and adapt to dynamic retail environments. Committed to achieving sales goals while providing a top-notch shopping experience for customers.

Work Experience

Sales Associate at Zillow Group, NV

May 2023 - Present

  • Successfully exceeded quarterly sales targets by an average of 35%, contributing significantly to Zillow Group's revenue growth in Nevada.
  • Managed and cultivated relationships with over 200 real estate agents and brokers, leading to a 50% increase in property listings on the platform.
  • Implemented a new customer relationship management system that increased sales productivity by 25% and improved customer retention rate by 15%.

Junior Sales Associate at MGM Resorts International, NV

Jul 2022 - Mar 2023

  • Successfully exceeded personal sales goals by 35% in 2019, contributing significantly to the overall revenue of MGM Resorts International, NV.
  • Managed and grew a portfolio of 50+ key clients, resulting in an increase in repeat business by 20% in 2020.
  • Implemented a new customer relationship management strategy that improved client retention rates by 15% within the first quarter of its rollout in 2021.


Bachelor's Degree in Business Administration at University of Nevada, Las Vegas, NV

Sep 2018 - May 2022

Relevant Coursework: Business Management, Marketing Strategies, Financial Accounting, Business Law, Economics, Human Resources Management, Strategic Management, Operations Management, Business Ethics, and Business Statistics.


  • CRM Software
  • POS Systems
  • Email Marketing
  • Social Media Management
  • Inventory Management Software
  • E-commerce Platforms
  • Video Conferencing


  • Certified Professional Sales Person (CPSP)
  • Certified Inside Sales Professional (CISP)

Tips for Writing a Better Starbucks Sales Associate Resume

1. Highlight your customer service skills: Since Starbucks is a customer-oriented company, having exceptional interpersonal and communication skills is critical. Highlight any experiences you have in dealing with customers, resolving issues, or going above and beyond to provide excellent service.

2. Specify your barista experience: If you have previous barista experience, make sure to include it. Mention any specific training you've had or certifications you hold.

3. Use action verbs: When describing your past work experiences, use action verbs like "provided", "assisted", "developed" etc., to show that you are proactive and results-driven.

4. Tailor your resume to the job description: Make sure to read the job description carefully and tailor your resume accordingly. Use similar language and keywords from the job posting to increase your chances of passing through applicant tracking systems (ATS).

5. Include relevant soft skills: Teamwork, adaptability, problem-solving, and attention to detail are all important skills for a Starbucks Sales Associate. Make sure these are highlighted on your resume.

6. Show knowledge of the brand: If you're familiar with Starbucks' products and culture, mention this in your resume as it shows that you understand their values and can easily fit into their team.

7. Quantify achievements where possible: Instead of just stating responsibilities from past roles, try to quantify achievements if possible (e.g., "Increased sales by 20% over a six month period").

8. Keep it concise: Your resume should ideally be one page long; two pages at most if you have extensive relevant experience.

9. Proofread thoroughly: Make sure there are no grammatical errors or typos on your resume as these can give an impression of carelessness.

10. Structure properly: Organize information in a format that's easy for hiring managers to scan quickly - typically this means using bullet points under each role you've held rather than writing long paragraphs.

Remember - a good resume can set you apart from other candidates, so take time crafting yours!

Related: Sales Associate Resume Examples

Key Skills Hiring Managers Look for on Starbucks Sales Associate Resumes

Applicant Tracking Systems (ATS) are used by many companies, including Starbucks, to streamline the recruitment process. These systems scan through resumes and applications to identify keywords linked to the job description. If your resume doesn't include these keywords, it may be overlooked by the ATS, reducing your chances of being shortlisted for an interview. For a Sales Associate position at Starbucks, you need to make sure that relevant terms like 'customer service', 'sales', 'product knowledge', and 'communication skills' are included in your application. This is crucial because it not only helps your resume pass through the ATS but also shows hiring managers that you have a clear understanding of what the role entails.

When applying for sales associate positions at Starbucks, you may encounter a list of common skills and key terms.

Key Skills and Proficiencies
Customer serviceCommunication skills
Sales techniquesProduct knowledge
Persuasion skillsTime management
Negotiation skillsProblem-solving abilities
Teamwork and collaborationFlexibility and adaptability
Attention to detailMultitasking capabilities
Cash handling experienceRelationship building
Inventory managementPoint of sale systems proficiency
Sales forecastingBasic math skills
Patience and empathyPhysical stamina
Ability to work under pressureMerchandising knowledge

Related: Sales Associate Skills: Definition and Examples

Common Action Verbs for Starbucks Sales Associate Resumes

Crafting a compelling Starbucks Sales Associate Resume can be challenging, particularly when trying to identify unique action verbs that accurately represent your skills and experiences. It's crucial to avoid repetition and instead use a variety of powerful verbs that can effectively showcase your abilities and accomplishments. The key is to choose words that not only describe your tasks but also reflect the impact you've made in your role. For instance, instead of simply stating that you 'served customers', you could say that you 'delivered exceptional customer service'. These subtle changes can make a significant difference in capturing the attention of potential employers and setting yourself apart from other candidates.

To provide you with a competitive advantage, we've assembled a list of potent action verbs that can be used to enhance your resume and secure your next interview:

Action Verbs

Related: What does a Sales Associate do?

Editorial staff

Photo of Brenna Goyette, Editor


Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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