Top 11 SAP CRM Functional Consultant Certifications
Updated 15 min read
Certifications for a SAP CRM Functional Consultant are important in the job market because they demonstrate to potential employers that the individual has both a working knowledge and proficiency in SAP CRM. Having certifications provides assurance to employers that the consultant is qualified to implement, customize, and maintain SAP CRM systems. Furthermore, certification shows that the consultant is up-to-date on the latest version of SAP CRM and can quickly learn new skills as needed. Certifications also provide an advantage over non-certified consultants when it comes to salary negotiations.
This article reviews some of the top certifications for SAP CRM Functional Consultants and explains how they can help to further a consultant's career.
What are SAP CRM Functional Consultant Certifications?
SAP CRM Functional Consultant Certification is a professional certification program offered by SAP that recognizes an individual's proficiency in the field of customer relationship management (CRM). The certification is designed to validate an individual's ability to analyze business processes, configure and customize SAP CRM solutions, and manage customer-related data. This certification can help individuals demonstrate their knowledge of the SAP CRM system and provide employers with assurance that they have the skills needed to effectively use this powerful software solution. With this certification, individuals can also show employers that they have a deep understanding of how the system works and how it can be used to maximize customer service. Additionally, having this credential on a resume or LinkedIn profile can open up new opportunities for advancement within organizations that utilize SAP CRM.
Pro Tip: When preparing for a SAP CRM Functional Consultant certification, be sure to thoroughly review the official SAP Certification Guide and familiarize yourself with the topics outlined in the exam. Additionally, practice answering questions from past exams to get an idea of the types of questions you may encounter on the actual exam.
Related: What does an SAP CRM Functional Consultant do?
Top 11 SAP CRM Functional Consultant Certifications
Here’s our list of the best certifications available to SAP CRM Functional Consultants today.
1. SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0
SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 is a certification program that validates the skills and knowledge of professionals in the area of customer relationship management (CRM) fundamentals with SAP CRM 7.0. This certification verifies that the candidate has a good understanding within this consultant profile, and can implement this knowledge practically in projects under guidance of an experienced consultant.
The exam for this certification consists of 80 multiple-choice questions and takes 180 minutes to complete. The cost for the exam is €500 (or equivalent currency).
To become certified, you must first register for the exam through the SAP Learning Hub or your local training center. Once registered, you will be able to access learning materials and practice tests to prepare for the exam. After passing the exam, you will be awarded an official certificate from SAP confirming your status as an SAP Certified Application Associate – CRM Fundamentals with SAP CRM 7.0.
2. SAP Certified Application Professional - CRM Technical Consultant with SAP CRM 7.0
SAP Certified Application Professional - CRM Technical Consultant with SAP CRM 7.0 is a certification that demonstrates an individual’s expertise in the design, development, and implementation of customer relationship management (CRM) solutions with SAP CRM 7.0. This certification requires an individual to demonstrate their knowledge of the SAP CRM technical components, including the business processes associated with the Sales, Service and Marketing modules.
It typically takes around 2-3 months to prepare for this certification. To get certified, you must pass both a written exam and a practical exam. The cost of the exam varies depending on your location but typically ranges from $500-$700 USD.
3. SAP Certified Development Associate - CRM Technical Consultant with SAP CRM 7.0
SAP Certified Development Associate - CRM Technical Consultant with SAP CRM 7.0 is a certification program that demonstrates an individual’s knowledge and skills in developing custom applications using the SAP CRM 7.0 platform. This certification validates that the individual has the necessary technical expertise to design, develop, test, and deploy custom solutions for customers using the SAP CRM 7.0 platform.
It typically takes around 6-12 months of study and practice to prepare for this certification exam. To get this certification, you must pass one mandatory exam: C_CRM7_70 (SAP Certified Development Associate – CRM Technical Consultant with SAP CRM 7.0). The cost of this exam varies depending on your location but generally ranges from $500-$700 USD.
4. SAP Certified Technology Associate - CRM Technical Consultant with SAP CRM 7.0
SAP Certified Technology Associate - CRM Technical Consultant with SAP CRM 7.0 is a certification program designed to validate the technical skills and knowledge of professionals who work with the SAP Customer Relationship Management (CRM) 7.0 software. This certification is designed for individuals who are involved in the implementation, customization, and maintenance of SAP CRM solutions.
It typically takes around 6-12 months of preparation to become certified as an SAP Certified Technology Associate - CRM Technical Consultant with SAP CRM 7.0. This includes attending training courses, studying materials, and taking practice exams.
To get this certification, you must pass two exams: C_TCRM20_71 and C_TCRM20_72. The first exam focuses on topics such as system architecture, customizing settings, data model analysis, user interface configuration, and integration scenarios; while the second exam focuses on topics such as application development using ABAP objects, web UI configuration and development, and integration technologies such as Web services and ALE/IDOCs.
The cost of this certification varies depending on your location but typically ranges from $400-$600 per exam plus any additional fees associated with training courses or practice exams you may choose to take.
5. SAP Certified Application Professional - Sales and Service with SAP ERP 6.0
SAP Certified Application Professional - Sales and Service with SAP ERP 6.0 is a certification program for professionals who have expertise in the use of SAP ERP 6.0 to manage sales and service operations. This certification requires knowledge of the core business processes, configuration, and integration of SAP ERP 6.0 components within an organization’s IT landscape.
It typically takes about three months to prepare for this certification exam, depending on your experience level with SAP ERP 6.0 and your familiarity with the material covered in the exam. To get certified, you must pass an exam that tests your knowledge of the topics covered in the curriculum. The exam consists of 80 multiple-choice questions and must be completed within 180 minutes (3 hours).
The cost of taking this certification exam varies depending on where you take it; however, it typically costs around $500 USD or more. You can take the exam at any authorized Pearson VUE testing center worldwide or online through their website.
6. SAP Certified Application Professional - Customer Relationship Management (CRM) with ERP 6.0
SAP Certified Application Professional - Customer Relationship Management (CRM) with ERP 6.0 is a certification program designed to validate the skills and knowledge of professionals who have experience in implementing, configuring, and customizing SAP CRM solutions. It is an advanced-level certification that requires extensive knowledge and experience in the areas of customer relationship management, business process integration, and enterprise resource planning (ERP).
The certification exam takes approximately 180 minutes to complete and consists of 80 multiple choice questions. To get certified, you must pass the exam with a minimum score of 60%. The cost of the exam varies depending on your location but typically ranges between $500 and $600 USD.
To prepare for the exam, SAP recommends taking courses such as SAP CRM 7.0 EhP2 Configuration & Customization or SAP ERP 6.0 EhP7 Configuration & Customization. Additionally, you can use self-study materials such as e-books or practice tests to help you prepare for the exam.
7. SAP Certified Application Associate - Customer Relationship Management (CRM) with ERP 6.0
SAP Certified Application Associate - Customer Relationship Management (CRM) with ERP 6.0 is a certification program that verifies an individual’s expertise in the customer relationship management (CRM) module of the SAP ERP 6.0 system. This certification demonstrates that an individual has mastered the fundamentals of CRM and understands how to use it to support business processes and customer service operations.
It typically takes around 3-6 months to prepare for this certification, depending on your level of familiarity with SAP systems. To get certified, you must pass a series of exams administered by SAP Education Services. The cost of taking the exams varies depending on your location and the number of exams you take, but generally ranges from $500-$1,000 USD per exam.
8. SAP Certified Technology Professional - Business Process Integration with SAP ERP 6.0
SAP Certified Technology Professional – Business Process Integration with SAP ERP 6.0 is a certification program designed to help IT professionals demonstrate their expertise in integrating business processes with the SAP ERP 6.0 system. The certification covers topics such as integration architecture, integration tools, and integration methods. It also includes an understanding of the various components of the SAP ERP 6.0 system and how they interact with each other.
The certification requires that candidates pass two exams: C_TPLM30_67 (Integration Architecture) and C_TPLM40_65 (Integration Tools). Both exams must be taken at an authorized testing center, which can be found through the SAP website. The cost of the exam varies depending on location but typically runs around $200 per exam.
In order to obtain the certification, candidates must have a minimum of two years of experience working with SAP ERP 6.0 systems or equivalent systems and must pass both exams within one year of taking them. Candidates will receive a certificate once they have successfully passed both exams and completed any additional requirements set by SAP.
9. SAP Certified Development Associate – ABAP for the Enterprise Portal with NetWeaver 7.0
SAP Certified Development Associate – ABAP for the Enterprise Portal with NetWeaver 7.0 is an industry-recognized certification that demonstrates a professional’s ability to develop applications using the SAP NetWeaver Application Server and the ABAP programming language. This certification validates a professional’s skills in developing web-based applications, leveraging existing ABAP programs, and creating dynamic web pages.
It takes approximately 4-6 months of preparation to get certified as an SAP Certified Development Associate – ABAP for the Enterprise Portal with NetWeaver 7.0. To get this certification, you must pass two exams: C_TAW12_731 (ABAP Programming with SAP NetWeaver 7.0) and C_TEP10_740 (Enterprise Portal Development with SAP NetWeaver 7.0).
The cost of these two exams varies depending on where you take them, but typically each exam costs around $400 USD.
10. SAP Certified Technology Associate – ABAP for the Enterprise Portal with NetWeaver 7.0
SAP Certified Technology Associate – ABAP for the Enterprise Portal with NetWeaver 7.0 is a certification that validates the knowledge of an individual in developing and customizing applications using ABAP on the SAP NetWeaver platform. This certification focuses on the skills required to develop, deploy and maintain enterprise portal solutions using ABAP and SAP NetWeaver technology.
The duration of this certification exam is 180 minutes and it consists of 80 multiple-choice questions. In order to pass this exam, candidates must achieve a score of at least 64%.
To get certified, you need to register for the exam through the SAP Training & Certification Shop or via your local SAP Education Partner. The cost of the exam varies depending on your region, but typically ranges from $500-$600 USD.
11. SAP Certified Development Professional – ABAP for the Enterprise Portal with NetWeaver 7
SAP Certified Development Professional – ABAP for the Enterprise Portal with NetWeaver 7 is a certification that demonstrates an individual’s ability to develop and implement solutions using the ABAP language, the SAP Enterprise Portal, and NetWeaver 7.0. This certification is designed for developers who want to demonstrate their expertise in developing web applications using the SAP platform.
It typically takes about three months of preparation to get this certification, depending on the individual’s experience level. To get started, individuals should become familiar with the Enterprise Portal and NetWeaver 7.0 technologies and then take a course or training program in order to gain an understanding of how to use them. After gaining an understanding of these technologies, individuals should practice developing ABAP applications on their own or through a practice exam. Once they have gained sufficient knowledge and experience, they can then register for the official exam.
The cost of getting certified varies depending on where you take the exam and which training program you choose to take. Generally speaking, it can cost anywhere from $500-$2,000 USD for both the training program and exam fees combined.
Do You Really Need a SAP CRM Functional Consultant Certificate?
The answer to this question depends on your individual goals and circumstances. If you are an SAP CRM Functional Consultant who is looking to advance in your career and gain recognition from employers, then having a certification can be beneficial. It will show your commitment to the profession and demonstrate that you have the necessary skills and knowledge to be successful. Additionally, many employers prefer to hire consultants who have a certification as it adds credibility to their skillset.
On the other hand, if you already have experience in SAP CRM Functional Consulting and feel confident in your abilities, then obtaining a certification may not be necessary. Ultimately, it comes down to personal preference and how important it is for you to demonstrate your expertise in this field.
Related: SAP CRM Functional Consultant Resume Examples
FAQs About SAP CRM Functional Consultant Certifications
Q1: What is a SAP CRM Functional Consultant Certification?
A1: A SAP CRM Functional Consultant Certification is a professional certification that verifies a candidate’s knowledge and skills in working with the SAP Customer Relationship Management (CRM) system. This certification is designed for consultants and IT professionals who want to gain expertise in this area.
Q2: What are the prerequisites for taking a SAP CRM Functional Consultant Certification?
A2: The prerequisites for taking a SAP CRM Functional Consultant Certification vary depending on the level of certification you are seeking. Generally, it is recommended that candidates have at least two years of experience working with the SAP CRM system and related technologies. You may also need to pass an exam or complete other coursework as part of your certification process.
Q3: How long does it take to get certified as a SAP CRM Functional Consultant?
A3: The time it takes to become certified as a SAP CRM Functional Consultant will depend on the specific requirements of your chosen program, such as completing required exams or courses. Generally, it can take anywhere from 3-6 months to complete all of the necessary steps before becoming certified.
Q4: What types of jobs can I apply for with a SAP CRM Functional Consultant Certification?
A4: With a SAP CRM Functional Consultant Certification, you can apply for various positions within organizations that use the SAP Customer Relationship Management (CRM) system. These positions may include roles such as systems analyst, business analyst, technical consultant, or project manager. Additionally, you may be able to find opportunities at consulting firms or companies that provide services related to the implementation and maintenance of the system.
Q5: Are there any other certifications or courses I should consider if I want to become an expert in this field?
A5: Yes! There are many other certifications and courses available that can help you develop your expertise in this field even further. Depending on your interests and goals, these could include certifications such as Certified Associate in Project Management (CAPM), Project Management Professional (PMP), Certified Scrum Master (CSM), Agile Certified Practitioner (ACP), or even more specialized certifications such as Certified Salesforce Administrator (CSA). Additionally, there are many online courses available which offer detailed instruction on different aspects of working with the SAP Customer Relationship Management system.