Top 11 PC Support Technician Certifications

Certifications are important for a PC support technician in the job market because they demonstrate that the technician has the necessary knowledge and skills to do the job. Certifications can provide employers with assurance that the technician is qualified to handle their technology needs and can help them make informed hiring decisions. The certifications also provide technicians with proof of their expertise, which can be used to negotiate higher salaries or better job offers. Additionally, certifications show potential employers that the technician is committed to staying up-to-date on the latest technologies and trends in the industry.

This article reviews the top certifications for PC Support Technicians and explains how they can help to advance a technician's career.

What are PC Support Technician Certifications?

PC Support Technician Certification is a type of professional certification that demonstrates an individual has the necessary skills and knowledge to provide support for computers and other technology. PC Support Technicians are responsible for troubleshooting, diagnosing, and repairing hardware and software issues in personal computers, laptops, and other devices. This certification can help those who want to pursue a career as a PC Support Technician by providing them with the knowledge and skills needed to be successful in their role. It can also help employers identify qualified candidates for open positions. Those who hold this certification may also have access to additional job opportunities or higher salaries due to their credentials.

Pro Tip: When considering a PC Support Technician Certification, make sure to research the certifying body and check their reviews. Ensure that the certifying body is accredited and that the certification will be accepted in your region. Also, consider taking practice exams or attending online tutorials to prepare for the certification exam.

Related: What does a PC Support Technician do?

Top 11 PC Support Technician Certifications

Here’s our list of the best certifications available to PC Support Technicians today.

1. CompTIA A+

CompTIA A+ is a globally recognized certification for IT professionals. It validates the knowledge and skills necessary to perform core tasks required of an entry-level IT professional. The certification covers topics such as installation, configuration, diagnosing, preventive maintenance and basic networking. CompTIA A+ is vendor-neutral, meaning it applies to all major brands of hardware and software.

The CompTIA A+ exam consists of two separate tests: 220-1001 (Core 1) and 220-1002 (Core 2). Each test takes 90 minutes to complete and contains a maximum of 90 multiple choice questions. To pass the exam, candidates must score at least 750 out of 900 points on each test.

To get CompTIA A+, you must first purchase the exam voucher from CompTIA or an authorized reseller. The cost of the voucher varies depending on your location but typically ranges between $200-$300 USD per exam. After purchasing the voucher, you can register for the exam online or through Pearson VUE testing centers located in most countries around the world.

Once you have passed both exams, you will receive your official CompTIA A+ certification which is valid for three years from the date of issue. To maintain your certification status, you must renew it every three years by passing either one or both exams again or by completing continuing education credits (CEUs).

2. CompTIA Network+

CompTIA Network+ is a certification that demonstrates an individual’s knowledge and skills in networking technologies. It validates the ability to design, configure, manage, and troubleshoot wired and wireless networks. The certification is vendor-neutral, meaning it covers multiple vendors' products and technologies.

It typically takes around 3 months of studying to prepare for the exam. Preparation can include self-study or taking classes from a training provider. The CompTIA Network+ exam consists of 90 multiple-choice questions and must be completed within 90 minutes.

The cost of the exam varies depending on where you take it, but generally ranges between $250 - $300 USD. You can purchase vouchers through CompTIA or through their authorized resellers such as Pearson VUE or Certiport.

3. Microsoft Certified Solutions Expert (MCSE)

Microsoft Certified Solutions Expert (MCSE) is a certification program designed to recognize IT professionals who have the skills and knowledge necessary to design, build, implement, and maintain Microsoft-based solutions. It is an industry-recognized credential that demonstrates the individual’s ability to effectively design and deploy solutions based on Microsoft products.

It typically takes about three months of study and preparation to become MCSE certified. The process involves passing a series of exams that cover topics such as Windows Server, System Center, Exchange Server, SharePoint Server, SQL Server, Office 365, Azure Infrastructure Solutions and more. To become certified you must pass one or more exams depending on your chosen track.

To get started with the MCSE certification process you will need to purchase an exam voucher from Microsoft which can be done online or through a Microsoft partner. The cost of the exam voucher varies depending on the type of exam you are taking but generally ranges from $125-$200 USD per exam.

Once you have purchased your exam voucher you can register for the exam at any Pearson VUE testing center or online using your voucher code. After completing your exams successfully you will receive your official MCSE certification from Microsoft which is valid for three years before needing to be renewed.

4. Microsoft Technology Associate (MTA)

Microsoft Technology Associate (MTA) is a certification program designed to provide a basic understanding of Microsoft technologies. It is an entry-level certification that provides an introduction to the fundamentals of technology and helps validate basic knowledge of core technical concepts. The MTA certification focuses on core technology topics such as networking, security, databases, operating systems, software development, and web development.

It typically takes about two weeks to complete the MTA certification exam. To get certified, you will need to take and pass the appropriate exam for each subject area. The exams are available online or at testing centers around the world.

The cost of the MTA certification varies depending on which exam you take and where you take it. Generally speaking, most exams cost between $100-$150 USD per exam.

In addition to taking and passing the appropriate exams, you will also need to register with Microsoft in order to receive your certificate once all requirements have been met.

5. Cisco Certified Network Associate (CCNA)

Cisco Certified Network Associate (CCNA) is an entry-level certification offered by Cisco Systems that validates an individual's knowledge and skills in networking. It is the first step for individuals looking to pursue a career in networking.

The CCNA certification is valid for three years, after which the individual must recertify to maintain their certification status. To recertify, individuals must either pass a current CCNA exam or any of the professional-level exams such as the CCNP or CCIE.

In order to obtain the CCNA certification, individuals must pass one of two available exams: either the 200-125 CCNA exam or the 100-105 ICND1 and 200-105 ICND2 exams. The 200-125 exam covers all topics related to routing and switching technologies while the 100-105/200-105 combination covers only a subset of those topics.

The cost of taking either of these exams varies depending on location and other factors, but typically ranges from $150-$300 USD per exam.

6. Apple Certified Support Professional (ACSP)

The Apple Certified Support Professional (ACSP) is a certification program designed to help IT professionals develop the skills and knowledge necessary to provide technical support for Apple products. It is offered by Apple Inc. and administered by Pearson VUE, an international testing company.

The ACSP certification covers a wide range of topics related to Mac OS X, iOS, iCloud, and other Apple technologies. It includes troubleshooting, repair and maintenance of Mac computers, iPhones and iPads, as well as installation of software and hardware components. The certification also covers topics such as network configuration and management, system security, user account management, system optimization and more.

It typically takes about 8-10 weeks to complete the ACSP training program. To get certified, you must pass both the online exam (which consists of 50 multiple choice questions) and the hands-on lab exam (which consists of 10 tasks). The cost for the ACSP certification is $299 USD.

7. CompTIA Security+

CompTIA Security+ is an entry-level certification for IT professionals who want to demonstrate their knowledge and skills in information security. It is one of the most widely recognized and respected certifications in the industry, and it provides a foundation for more advanced security certifications.

The exam covers topics such as network security, compliance and operational security, threats and vulnerabilities, access control and identity management, cryptography, and application, data and host security. The exam also includes some basic questions about risk management.

The Security+ certification is valid for three years from the date of passing the exam. To maintain your certification, you must complete at least 50 Continuing Education (CE) credits during that time period. You can earn CE credits by attending training courses or conferences related to information security or other CompTIA certifications.

To get CompTIA Security+, you need to take an online proctored exam with Pearson VUE or Prometric Testing Centers. The exam consists of 90 multiple choice questions that must be completed within 90 minutes. The cost of the exam varies depending on your geographical location but typically ranges from $320 to $350 USD per attempt.

Overall, getting CompTIA Security+ is a great way to show employers that you have a solid understanding of information security principles and practices. It will also give you a competitive edge when applying for jobs in the IT field.

8. Microsoft Certified IT Professional (MCITP)

Microsoft Certified IT Professional (MCITP) is a certification program from Microsoft that validates the skills and knowledge of IT professionals. It is designed to recognize individuals who have the technical expertise to successfully implement, manage, and troubleshoot Microsoft technologies in an enterprise environment.

The MCITP certification requires candidates to pass several exams in order to demonstrate their proficiency in various Microsoft technologies. The specific exams required depend on the type of certification being pursued. Generally, it takes between one and two years of study and practice to prepare for the exams necessary for MCITP certification.

Candidates can register for the exams through Pearson VUE or Prometric testing centers. The cost of each exam varies depending on the country; however, most tests are priced between $125 and $150 USD per exam.

In addition to passing the exams, candidates must also meet certain experience requirements in order to be eligible for MCITP certification. For example, some certifications require at least one year of experience working with a particular technology before taking the associated exam(s).

Overall, obtaining an MCITP certification requires a significant time commitment and financial investment; however, it is considered an important credential for IT professionals looking to advance their careers.

9. HDI Desktop Support Technician

HDI Desktop Support Technician is a certification program designed to validate the knowledge and skills of IT professionals who provide technical support for desktop computers, operating systems, and applications. The HDI Desktop Support Technician certification is administered by HDI (formerly Help Desk Institute), an industry leader in providing professional development solutions for IT professionals.

The HDI Desktop Support Technician certification is a two-part program that consists of a written exam and a practical assessment. The written exam tests your knowledge of desktop hardware, software, networking, and troubleshooting techniques. The practical assessment evaluates your ability to diagnose and resolve common desktop issues.

To become certified as an HDI Desktop Support Technician, you must first register with HDI and pay the required fee. Once registered, you can take the written exam at any authorized testing center or online through the HDI website. After passing the written exam, you must complete the practical assessment within six months to receive your certification.

The cost of becoming certified as an HDI Desktop Support Technician varies depending on which type of registration you choose (e.g., individual or group). Generally speaking, individual registration costs between $200-$400 USD while group registration costs between $500-$1000 USD.

10. EC-Council Certified Ethical Hacker (CEH)

The EC-Council Certified Ethical Hacker (CEH) is a professional certification program designed to help individuals gain the knowledge and skills to identify, assess, and mitigate vulnerabilities in computer systems. This certification is designed for those who want to become ethical hackers or IT security professionals. It covers topics such as network security, cryptography, malware analysis, and penetration testing.

The CEH exam consists of 125 multiple choice questions that must be completed within four hours. The exam is based on the CEH v10 courseware from EC-Council. To obtain the certification, you must pass the exam with a score of 70% or higher.

To get started on your journey to becoming a CEH certified professional, you will need to purchase the official CEH training materials from EC-Council’s website. The cost of these materials varies depending on the package purchased but typically ranges between $800-$1,000 USD. After purchasing the materials, you can begin studying for the exam at your own pace.

Once you feel confident in your knowledge and skillset, you can register for an online proctored exam through Pearson VUE or Prometric Testing Centers. The cost of taking the exam is $500 USD and it must be taken within a year of purchasing the training materials from EC-Council’s website. Once you have successfully passed the exam, you will receive your CEH certification which is valid for three years before it needs to be renewed or upgraded with continuing education credits (CEC).

11. ISACA Certified Information Systems Auditor (CISA).

ISACA Certified Information Systems Auditor (CISA) is an internationally recognized certification for individuals working in the IT audit, control, assurance, and security field. It is administered by the Information Systems Audit and Control Association (ISACA). The CISA certification is designed to demonstrate a professional’s knowledge and experience in information systems auditing, control, and security.

The CISA exam consists of 200 multiple-choice questions that cover five domains: The Process of Auditing Information Systems; Governance and Management of IT; Information Systems Acquisition, Development and Implementation; Information Systems Operations, Maintenance and Support; Protection of Information Assets.

To become certified as a CISA, you must meet the following requirements:

• Have at least five years of cumulative work experience in one or more of the job practice areas within the past 10 years prior to their application submission date
• Pass the CISA exam
• Agree to comply with ISACA's Code of Professional Ethics
• Submit an application and pay applicable fees.

The cost for taking the CISA exam varies depending on when you take it. For example, if you take it during regular registration periods (January–April or July–October), then it will cost $575 for ISACA members or $760 for non-members. However, if you take it during late registration periods (May–June or November–December), then it will cost $695 for ISACA members or $880 for non-members. Additionally, there are other fees associated with taking the exam such as a proctor fee ($50) and a retake fee ($50).

Do You Really Need a PC Support Technician Certificate?

In today’s world, the need for PC support technicians is essential. With the ever-growing demand for technology and the increasing complexity of hardware and software, it is important to have qualified personnel to help when technical issues arise. A PC Support Technician Certificate is a great way to demonstrate your knowledge and proficiency in this field.

Having a certificate can help you stand out from other applicants when applying for a job as a PC support technician. Employers will be more likely to hire someone who has taken the time to learn about their specific job requirements. The certificate shows that you are serious about your career and that you are knowledgeable in this area. Additionally, having a certificate can provide employers with an assurance that you have been trained properly and are qualified to handle any technical issues that may arise.

Furthermore, having a certificate will also give you an edge over other technicians who do not have one. Companies often prefer to hire certified technicians over those without certification because they know they are getting someone with the necessary skills and knowledge. In addition, earning a certificate can be beneficial if you plan on pursuing further education or certifications in this field. It can also open doors for advancement within the company or even lead to other opportunities outside of your current position.

Overall, having a PC Support Technician Certificate is definitely worth considering if you want to pursue a career in this field. It demonstrates your commitment and expertise in this area, which employers value highly when hiring new employees. A certificate will also open doors for further education or certifications as well as potential advancement opportunities within the company or industry.

Related: PC Support Technician Resume Examples

FAQs About PC Support Technician Certifications

Q1: What is a PC Support Technician Certification?

A1: A PC Support Technician Certification is a credential that shows employers that an individual has the knowledge and skills necessary to provide technical support for computers, networks, and other related technologies.

Q2: What are the benefits of becoming a PC Support Technician?

A2: Becoming a PC Support Technician can open up many career opportunities in the IT field. It also provides access to higher-level positions with more responsibility, better pay, and greater job security. Additionally, it can help individuals develop their problem-solving skills and stay up-to-date on the latest technology trends.

Q3: How do I become certified as a PC Support Technician?

A3: In order to become certified as a PC Support Technician, you must complete an accredited certification program or pass an exam from an industry recognized vendor such as CompTIA or Microsoft.

Q4: How long does it take to get certified as a PC Support Technician?

A4: The length of time it takes to get certified depends on the type of program or exam you choose to pursue. Generally speaking, most certification programs can be completed in less than one year while exams may require several months of study time before taking the test.

Q5: Is there any way to gain experience before getting certified?

A5: Yes! There are many ways to gain experience in the field before becoming certified, such as internships or volunteering at computer repair shops or tech companies. Additionally, there are online resources available that offer free courses and tutorials on topics related to computer support technician certifications.