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Lyft Collections Specialist Resume Examples

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 9 min read

Are you eager to join the fast-paced world of Lyft as a Collections Specialist? In this comprehensive guide, we'll walk you through the essential steps to craft a winning resume that will make you stand out from the competition. From highlighting your expertise in customer service and negotiation skills to showcasing your ability to analyze data and manage accounts with accuracy, our expert tips will help you tailor your resume effectively. Discover how to emphasize your strengths and adapt your experience to match Lyft's requirements, giving you the best shot at landing that coveted Collections Specialist role. Don't miss out on this opportunity to accelerate your career with one of the most innovative companies in the transportation industry!

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Lyft Collections Specialist Resume Example

Cleotha Huskin, Collections Specialist


(692) 749-7007

1234 Maple Street, Indianapolis, IN 46225, USA

Professional Summary

Dedicated Collections Specialist with 1 year of experience in managing and recovering outstanding debts. Skilled in negotiating payment plans, maintaining accurate records, and consistently meeting performance goals. Demonstrates strong communication and problem-solving abilities, ensuring efficient resolution of account disputes and timely credit management.

Work Experience

Collections Specialist at Allied Collection Service Inc., IN

Apr 2023 - Present

  • Successfully reduced outstanding account receivables by 45% in one year, resulting in the recovery of over $2 million for Allied Collection Service Inc.
  • Streamlined the collections process by implementing an automated system that increased efficiency by 30% and reduced the average time to collect payments from 60 days to 40 days.
  • Consistently exceeded monthly collection targets by an average of 20%, contributing to a total increase in revenue by 15% for the company during my tenure.

Collections Associate at Van Ru Credit Corporation, IN

Sep 2022 - Mar 2023

  • Successfully recovered over $1.5 million in outstanding debt within a year by efficiently managing a portfolio of 500+ accounts and implementing effective negotiation strategies.
  • Exceeded performance targets consistently for 12 consecutive months, achieving an average of 120% of the monthly collection goals, and contributing significantly to the team's overall success.
  • Streamlined communication processes with clients, reducing response time by 30%, leading to improved customer satisfaction and increased chances of successful debt recovery.


Associate of Applied Science in Accounting and Finance at Ivy Tech Community College, Indianapolis, IN

Sep 2018 - May 2022

Relevant Coursework: Financial Accounting, Managerial Accounting, Business Finance, Taxation, Auditing, Financial Management, Cost Accounting, and Financial Statement Analysis.


  • Negotiation
  • Time-management
  • Analytical
  • Communication
  • Empathy
  • Organization
  • Conflict-resolution


  • Certified Credit and Collection Specialist (CCCS)
  • Certified Consumer Debt Specialist (CCDS)

Tips for Writing a Better Lyft Collections Specialist Resume

1. Use a clear and concise format: Your resume should be easy to read and understand. Use a simple font, consistent formatting, and bullet points to break up large blocks of text. Make sure your headings stand out so that hiring managers can quickly scan your resume.

2. Tailor your resume for the specific role: Carefully review the job description for the Lyft Collections Specialist position and tailor your resume accordingly. Highlight the skills, experiences, and qualifications that are most relevant to the role.

3. Start with a strong objective statement: Begin your resume with a brief yet impactful statement that summarizes your career goals, skillset, and what you bring to the table as a potential employee at Lyft.

4. Focus on relevant experience: When listing your work history, focus on positions that are most relevant to the Collections Specialist role at Lyft. Describe your accomplishments in each position using action verbs and quantifiable results.

5. Highlight transferable skills: If you have limited experience in collections or finance, emphasize transferable skills such as communication, negotiation, problem-solving, attention to detail, organization, and time management.

6. Showcase achievements: Instead of simply listing job responsibilities from previous roles, highlight specific achievements or successes that demonstrate your ability to excel in collections or customer service-related roles.

7. Include education and certifications: List any relevant education or certifications related to collections or finance (e.g., degrees in business administration or accounting). If you have completed specialized training programs or workshops related to debt collection or customer service best practices, include these as well.

8. Utilize keywords from the job description: Incorporate keywords from the Lyft Collections Specialist job description throughout your resume to help it stand out among other applicants.

9. Proofread thoroughly: Before submitting your resume, carefully proofread it for spelling errors and grammatical mistakes. This will help ensure that it appears polished and professional.

10. Keep it concise: Aim for a one-page resume that highlights your most relevant skills, experience, and achievements. This will make it easier for hiring managers to quickly evaluate your qualifications and determine if you are a good fit for the role.

Related: Collections Specialist Resume Examples

Key Skills Hiring Managers Look for on Lyft Collections Specialist Resumes

When applying for a Collections Specialist position at Lyft, it is crucial to incorporate keywords from the job description in your application. This is because Lyft, like many other companies, uses Applicant Tracking Systems (ATS) to filter and rank candidates based on their relevance to the job requirements. By including specific terms and phrases mentioned in the job posting, you increase the chances of your application being noticed by the ATS and ultimately considered by hiring managers. This will help you stand out among other applicants and improve your chances of securing an interview for this role at Lyft.

Here is a list of common skills and key terms you might come across when applying for a collections specialist position at Lyft:

Key Skills and Proficiencies
Debt recoveryNegotiation skills
Communication skillsCustomer service
Time managementConflict resolution
Analytical skillsAttention to detail
Problem-solving skillsOrganization skills
Financial analysisSkip tracing techniques
Legal knowledge and complianceCredit management understanding
Relationship buildingDecision-making skills
Empathy and active listeningAdaptability and flexibility
Research abilitiesMulti-tasking capabilities
Accounts receivable managementTechnical proficiency (e.g., Microsoft Office, CRM software)

Related: Collections Specialist Skills: Definition and Examples

Common Action Verbs for Lyft Collections Specialist Resumes

Crafting a resume, especially for a position like Lyft Collections Specialist, can be challenging when it comes to selecting appropriate action verbs. Using the same verbs repeatedly can make your resume appear monotonous and fail to showcase your diverse skills and experiences. To create an impressive Lyft Collections Specialist Resume, it is crucial to incorporate varied action verbs that accurately depict your abilities and accomplishments. This not only helps in demonstrating your expertise but also makes your resume stand out from the competition by effectively capturing the attention of recruiters and hiring managers.

To provide you with a competitive advantage, we have compiled a list of impactful action verbs that will enhance your resume and help secure your next interview:

Action Verbs

Related: What does a Collections Specialist do?

Editorial staff

Photo of Brenna Goyette, Editor


Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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