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Top 11 Dispatch Clerk Certifications

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Updated 18 min read

Certifications can be an important part of a dispatch clerk's job market success. Certifications demonstrate that a candidate has the necessary skills and knowledge to do the job, which is often critical in a competitive job market. Additionally, certifications can show employers that the candidate has taken initiative to learn more about the field and has made an effort to stay up-to-date on industry standards and best practices. Finally, certifications can provide the professional recognition needed to stand out from other applicants and open up new career opportunities.

The purpose of this article is to provide an overview of the most beneficial certifications for Dispatch Clerks and how they can support career growth.

What are Dispatch Clerk Certifications?

Dispatch clerk certification is a professional certification program designed to provide individuals with the necessary knowledge and skills to become successful in the logistics and transportation industry. It is an important step for those who are interested in pursuing a career as a dispatch clerk, as it provides them with the necessary credentials to demonstrate their expertise and qualifications.

The certification program covers topics such as customer service, problem solving, communication, order entry, route optimization, scheduling, routing software operation, freight regulations and more. By obtaining this certification, individuals will have the necessary skills to successfully coordinate deliveries, manage fleets of vehicles and ensure that shipments arrive on time. They will also be able to identify cost savings opportunities through improved efficiency and effective utilization of resources.

In addition to providing individuals with the necessary competencies for success in the logistics industry, dispatch clerk certification can also help employers assess applicants’ capabilities and qualifications for positions within their organizations. This can help employers find qualified individuals who can work effectively in a fast-paced environment while adhering to safety protocols. In addition, certified dispatch clerks are likely to be more productive due to increased confidence in their ability to perform job duties efficiently.

Pro Tip: Make sure to research the requirements for dispatch clerk certification in your area before beginning the process. Different localities may have different rules and regulations that need to be followed when obtaining certification. It is also important to make sure you are up-to-date on any changes in laws or regulations that could affect your certification process.

Related: What does a Dispatch Clerk do?

Top 11 Dispatch Clerk Certifications

Here’s our list of the best certifications available to Dispatch Clerks today.

1. Certified Professional Dispatch Clerk (CPDC)

Certified Professional Dispatch Clerk (CPDC) is a certification program designed to recognize individuals who have achieved a high level of proficiency in the field of dispatch. The CPDC certification is offered by the National Association of Dispatchers (NAD). It is an internationally recognized credential that demonstrates a commitment to professional excellence and dedication to the profession.

The CPDC certification requires applicants to complete an extensive application process, which includes passing an exam, providing proof of experience, and completing a background check. The exam consists of 150 multiple-choice questions that cover topics such as communication, customer service, problem solving, and dispatch operations.

It typically takes about four months for applicants to complete the entire process and receive their CPDC certification.

To obtain the CPDC certification, applicants must first submit an application online or via mail. After submitting the application, they must register for and pass the exam with a score of 70% or higher. Once they have passed the exam, they must provide proof of experience in order to be approved for certification. This usually involves providing references from employers or supervisors who can attest to their knowledge and skills in dispatch operations. Finally, applicants must complete a background check before being awarded their CPDC certification.

The cost for obtaining the CPDC certification varies depending on how long it takes applicants to complete all requirements; however, it typically costs between $150-$200 USD in total fees.

2. Certified Logistics and Transportation Dispatch Clerk (CLTDC)

Certified Logistics and Transportation Dispatch Clerk (CLTDC) is a professional certification program that provides individuals with the knowledge and skills necessary to become successful in the logistics and transportation industry. This certification is designed for individuals who are looking to increase their career opportunities in the field of logistics and transportation.

The CLTDC program consists of two parts: an online course and an on-site exam. The online course covers topics such as supply chain management, inventory control, customer service, route planning, and more. The on-site exam tests the individual’s knowledge of these topics and evaluates their ability to apply them in a real-world setting.

It typically takes approximately six months to complete the CLTDC program. To get started, applicants must first complete an application form which can be found on the CLTDC website or obtained from a local college or university offering the program. Once approved, applicants will be required to pay a fee which covers both the online course and exam fees. The fee for this certification varies depending on where you take it but typically ranges between $500 - $1,000 USD.

Once all requirements have been met, applicants will receive their CLTDC certification upon passing the exam with a score of 80% or higher. This certification is valid for five years after which time it must be renewed by taking additional courses or exams as needed.

3. Certified Air Freight Dispatch Clerk (CAFDC)

A Certified Air Freight Dispatch Clerk (CAFDC) is a professional designation that recognizes individuals who have demonstrated knowledge and expertise in the air freight industry. The certification is administered by the International Air Transport Association (IATA).

To become a CAFDC, an individual must successfully complete an IATA-approved training program and pass an examination. The training program covers topics such as air cargo regulations, air freight operations, hazardous materials handling, and customer service. The exam consists of multiple-choice questions related to these topics.

The training program typically takes between two and four weeks to complete, depending on the provider. To be eligible for the exam, applicants must have at least one year of experience in the air freight industry or have completed an accredited college degree program in logistics or transportation management.

The cost of the training program varies depending on the provider but typically ranges from $2,000-$5,000 USD. The cost of taking the exam is $450 USD and must be paid directly to IATA. Once certified, individuals are required to take continuing education courses every three years to maintain their certification status.

4. Certified Ground Freight Dispatch Clerk (CGDFC)

Certified Ground Freight Dispatch Clerk (CGDFC) is a certification program designed to help freight dispatchers develop the skills needed to effectively manage ground freight operations. It is offered by the National Association of Freight and Logistics (NAFL). The program consists of an online course, an exam and a certificate.

The CGDFC course covers topics such as freight rate structures, state and federal regulations, customer service, and risk management. It also provides information on how to use computer systems for tracking shipments, scheduling pickups and deliveries, and managing customer accounts.

The CGDFC online course takes approximately 10-15 hours to complete. After completing the course, students must pass a proctored exam in order to receive their certificate. The cost of the program is $250 USD plus applicable taxes.

5. Certified Ocean Freight Dispatch Clerk (COFDC)

A Certified Ocean Freight Dispatch Clerk (COFDC) is a professional who has been certified by the International Federation of Freight Forwarders Associations (IFF). The COFDC certification is an internationally recognized credential that demonstrates a person’s knowledge and experience in the field of ocean freight forwarding.

The certification process requires applicants to pass a written examination, which tests their knowledge of international shipping regulations, customs clearance procedures, and other related topics. The exam is administered by IFF and can be taken at any of their approved testing centers around the world. The exam fee varies depending on the country where it is taken, but typically ranges from $150 to $250 USD.

Once an applicant passes the exam, they will receive their COFDC certificate within 2-3 weeks. This certificate is valid for 3 years and must be renewed every three years in order to remain valid. Renewal requires applicants to take a refresher course or retake the written exam.

The cost of obtaining a COFDC certification varies depending on the country where it is taken and whether or not an applicant needs to retake the written exam for renewal purposes. Generally speaking, however, obtaining this certification typically costs between $150-$250 USD for the initial exam fee plus any additional fees associated with renewal or refresher courses.

6. Certified Rail Freight Dispatch Clerk (CRFDC)

Certified Rail Freight Dispatch Clerk (CRFDC) is a certification program designed to recognize individuals who have demonstrated a high level of knowledge and proficiency in the rail freight industry. The program is administered by the National Association of Railroad Passengers (NARP).

The CRFDC certification requires applicants to complete an online course and pass an exam. The course covers topics such as rail freight operations, safety regulations, customer service, and communication skills. After successful completion of the course and exam, applicants must submit their application for certification to NARP.

The cost of the CRFDC certification varies depending on the type of course taken. The online course typically costs between $200-$400 USD. In addition, there may be additional fees for registration, shipping materials, and/or any other related expenses.

It typically takes 4-6 weeks to receive your CRFDC certification after submitting your application to NARP. Once you have received your certification, it is valid for three years from the date of issue.

7. Certified Intermodal Freight Dispatch Clerk (CIFDC)

A Certified Intermodal Freight Dispatch Clerk (CIFDC) is a professional who specializes in the coordination of intermodal freight transportation. The CIFDC is responsible for managing the logistics of freight shipments, including scheduling pick-ups and deliveries, tracking loads, negotiating rates with carriers, and resolving any issues that may arise during transit.

It typically takes between three to six months to become a Certified Intermodal Freight Dispatch Clerk (CIFDC). This includes completing an online training program, passing the certification exam, and obtaining work experience in the field.

To become a CIFDC, you must first complete an online training program offered by one of several organizations that provide certification programs. These organizations include the National Association of Freight Forwarders (NAFF), International Air Transport Association (IATA), and American Trucking Associations (ATA). After completing the training coursework, you must pass a certification exam administered by one of these organizations. Once you have passed the exam, you must obtain at least two years of work experience in intermodal freight dispatch before being eligible for certification.

The cost to become a Certified Intermodal Freight Dispatch Clerk (CIFDC) varies depending on which organization provides your certification program. Generally speaking, it can range from $500 - $1,000 USD.

8. Certified Hazardous Materials Dispatch Clerk (CHMDC)

A Certified Hazardous Materials Dispatch Clerk (CHMDC) is an individual who has been certified by the International Air Transport Association (IATA) to ensure that hazardous materials are properly packaged, labeled, and shipped in accordance with IATA regulations. The CHMDC certification is designed to help ensure the safe transport of hazardous materials by air.

The CHMDC certification process involves taking a two-day course and passing a written exam. The course covers topics such as hazardous material classification, packaging requirements, labeling requirements, and shipping procedures. Upon successful completion of the course and exam, a certificate will be issued.

The cost of the two-day course and exam varies depending on the provider. Generally speaking, it can range from $500 to $1,000 USD.

In order to get certified as a CHMDC, you must first find an approved training provider in your area. Once you have found a provider, you can register for the two-day course and take the written exam at the end of the course. After successfully completing both components of the certification process, you will receive your certificate from IATA.

9. Certified International Trade and Customs Compliance Dispatch Clerk (CITCCDC)

Certified International Trade and Customs Compliance Dispatch Clerk (CITCCDC) is a certification program offered by the Institute of Certified International Trade and Customs Compliance Professionals (ICITCP). The program provides comprehensive training in the areas of international trade, customs compliance, and dispatch clerk duties. It includes topics such as import/export regulations, global sourcing, supply chain management, trade finance, logistics and transportation, customs law and procedures, and dispute resolution.

The CITCCDC certification program consists of two parts: an online course and a final examination. The online course takes approximately 16 hours to complete. This course covers all aspects of international trade and customs compliance as well as relevant laws and regulations. After completing the online course, students must pass a final exam to become certified. The exam is administered by ICITCP and typically takes three hours to complete.

To become certified as a CITCCDC, individuals must have at least three years' experience in international trade or related fields. They must also be able to demonstrate proficiency in English language skills.

The cost for the CITCCDC certification program is $1,995 USD plus applicable taxes. This fee includes access to the online course materials as well as the final exam fee.

10. Certified Inventory Management and Control Dispatch Clerk (CIMCDC)

Certified Inventory Management and Control Dispatch Clerk (CIMCDC) is a certification program designed to enhance the skills of inventory management professionals. The program is offered by the American Production and Inventory Control Society (APICS). It provides an in-depth understanding of the principles, practices, and techniques related to inventory control, warehouse operations, and supply chain management.

The CIMCDC certification requires applicants to have at least two years of experience in inventory control or related fields. The program consists of three courses: Principles of Inventory Management, Warehouse Operations and Supply Chain Logistics, and Advanced Topics in Inventory Management. Each course is offered online or in a classroom setting.

The cost for the CIMCDC certification varies depending on the provider. Generally, it costs around $1,000-$2,000 for the entire program. The exam fees are additional and vary depending on the provider.

In order to get certified as a CIMCDC professional, applicants must pass all three exams with a score of 70% or higher. The exams typically take between two to four hours each and must be completed within one year from when they were first taken. After passing all three exams, applicants will receive their official certification from APICS.

11. Certified Supply Chain Management and Logistics Operations Dispatch Clerk (CSMLODC).

Certified Supply Chain Management and Logistics Operations Dispatch Clerk (CSMLODC) is a certification program offered by the International Institute of Logistics and Supply Chain Management (IILSCM). The program is designed to provide individuals with the knowledge and skills necessary to work in the field of supply chain management and logistics operations dispatch.

The CSMLODC certification program consists of three parts: an online course, an exam, and a final project. The online course covers topics such as supply chain management principles, logistics operations, inventory management, transportation management, customer service, and more. The exam tests your knowledge of these topics. Finally, the final project requires you to demonstrate your ability to apply what you have learned in the course to real-world scenarios.

It typically takes approximately six months to complete the CSMLODC certification program. However, this timeline may vary depending on how much time you are able to dedicate to studying each week.

To get started with the CSMLODC certification program, you must first register for it through IILSCM’s website. After registering for the program, you will receive access to all of the materials needed for completion including course lectures, practice exams, and other resources.

The cost for the CSMLODC certification program varies depending on which package you choose. There are two packages available: Basic ($500) or Premium ($1000). The Basic package includes access to all course materials while the Premium package also includes two one-on-one coaching sessions with an instructor as well as additional practice exams and resources.

Do You Really Need a Dispatch Clerk Certificate?

The short answer to this question is no, you do not necessarily need a dispatch clerk certificate in order to work as a dispatch clerk. However, there are some benefits that come with having one. A certificate can demonstrate your knowledge and skills as a dispatch clerk, as well as provide assurance to potential employers or customers that you are serious about the position and have taken the time to learn specific aspects of the job.

Having a certificate also means that you have been trained in the best practices associated with the role of a dispatcher. This can include understanding how to handle radio communication and managing multiple tasks at once. These skills are necessary for any successful dispatcher, so having certification can help you stand out from other applicants who may be vying for the same position. Furthermore, many employers prefer to hire those with certification because it helps them ensure their staff is properly trained and qualified for the job.

In addition to demonstrating your knowledge and commitment to your career, having a dispatch clerk certificate can also help increase your chances of getting hired for certain positions or earning promotions within an organization. Having formal training in this profession gives you an edge over those without any experience or certifications in this field. Ultimately, whether or not you decide to pursue a certificate will depend on your individual goals and needs.

Related: Dispatch Clerk Resume Examples

FAQs About Dispatch Clerk Certifications

1. What is a Dispatch Clerk Certification?

Answer: A Dispatch Clerk Certification is a professional certification awarded to individuals who have successfully completed the necessary training and examinations in order to demonstrate their knowledge and proficiency in the field of dispatching services. The certification proves that an individual has received the necessary education, experience and skills to perform tasks related to dispatching duties.

2. What are the benefits of having a Dispatch Clerk Certification?

Answer: Having a Dispatch Clerk Certification can help individuals stand out from other job applicants when applying for dispatching positions, as it demonstrates knowledge and expertise in the field. It also provides employers with assurance that those certified possess the skills needed for effective dispatch operations. Furthermore, earning this certification can lead to career advancement opportunities within the industry.

3. How do I become eligible for a Dispatch Clerk Certification?

Answer: To be eligible for a Dispatch Clerk Certification, an individual must meet certain requirements set by the certifying organization, such as completing specific educational programs or having relevant work experience. Additionally, applicants must pass an exam administered by the certifying organization before they are awarded the certification.

4. How long does it take to obtain a Dispatch Clerk Certification?

Answer: The amount of time required to obtain a Dispatch Clerk Certification varies depending on an individual's prior experience and training in related areas, but typically ranges from several months up to one year or more. Additionally, some certifying organizations may offer accelerated programs that allow individuals to complete their training faster than usual.

5. Is there an expiration date associated with my Dispatch Clerk Certification?

Answer: Yes, most certifying organizations require professionals withDispatch Clerk Certifications to renew their credentials every few years in order to ensure that they stay current with changes in technology or regulations related to dispatching services.

Editorial staff

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Editor

Brenna Goyette

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Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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